The Barista prepares and serves high-quality beverages at the café outlet, combining technical coffee-making skills with attentive customer service while ensuring consistency, hygiene, stock control and adherence to operational standards.
The Service / Kitchen Crew supports daily café operations by performing both front-of-house customer service and back-of-house food preparation. The role focuses on greeting and serving customers, preparing food and beverages to café standards, maintaining cleanliness and hygiene, handling inventory tasks, and ensuring smooth, efficient service to deliver quality customer experiences.
The Service Crew is responsible for providing friendly, efficient customer service and supporting smooth daily outlet operations. Key duties include taking orders, serving food and beverages, handling payments via POS, assisting with basic food preparation, maintaining cleanliness and hygiene, replenishing stock, and ensuring customers have a pleasant dining experience.
The F&B Supervisor oversees day-to-day outlet operations, ensuring high standards of customer service, food quality, cleanliness, staff performance and operational efficiency. Leads the service team during assigned shifts and supports management in achieving outlet sales and operational objectives.