Oversee the design, implementation, and management of complex network infrastructures, including WAN, public or private clouds, data centre networking, routers, switches, load balancers, firewalls, and other configurations.
Oversee the design, implementation, and management of complex network infrastructures, including WAN, public or private clouds, data centre networking, routers, switches, load balancers, firewalls, and other configurations.
Customer Service & Complaint Management: Manage day-to-day customer enquiries, feedback and complaints across designated channels, ensuring timely resolution, proper documentation and effective service recovery.