Lead the process design and optimization of water treatment systems, specialty gas supply systems and chemical delivery systems, formulate technical schemes, process flows and equipment selection standards;
Communicate with customers via telephone, live chat, email, and other communication channels to provide information about products and services, address enquiries, and obtain details of complaints or concerns.
Handle day‑to‑day business translation covering Chinese, Malay and English, including customer service chats, product content, and internal team communications.