To provide internal/external customers with the highest quality service by handling operational documentation to ensure timely shipping arrangement and shipment closing.
Handling all Ocean shipping documentation.
Responding promptly to customer and internal stakeholder enquiries.
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Manage Building Management System (BMS), Cooling Plant Operating System (CPOS), Data Centre Infrastructure Management (DCIM), Control & Instrumentation, and NOC operations.
Ensure high availability and reliability of all system platforms.
Lead system design reviews, testing, commissioning, and handover activities.
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Manage highly complex tasks related to operating molding tools and equipment and/or manufacturing machine tools and fixtures with minimal supervision
Perform detailed quality inspections using gauges and fixtures, and monitor quality statistically to ensure compliance with standards
Follow work instructions and Good Manufacturing Practice/Good Documentation Practice (GMP/GDP) requirements, handle materials, and operate automated equipment
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Act as the operations manager across all medical branches: regular structured clinic visits, not desk-bound.
Liaise with the doctors in charge (PICs) and resident doctors at each branch; be the working-level bridge between the clinics and HQ/COO.
Monitor doctor and clinic performance against agreed KPIs (sales, patient numbers, panel activity, follow-up compliance); prepare the PIC monthly review data and flag underperformance to the COO early, with evidence.
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Detailed Scheduling - Develop and communicate detailed production schedules for assigned operations to support higher-level master production schedules. Provide input and analysis to assist in optimizing long-term planning strategy of operations.
Master Scheduling - Schedule finished good production for each assigned product group. This schedule is developed using Manugistics Supply recommendations based upon scheduling parameters and system settings the supply planner has developed and maintains in the system to support sales goals, inventory financial targets as well as minimizing the age of product when shipped to a customer. Communication, coordination, and negotiation required for successful execution of these schedules occurs as appropriate.
Product Supply Coordination – Coordinate activity that impacts Hershey Foods, ability to maintain constant and sufficient product supply. Analyze and evaluate current manufacturing facilities to determine required additional manufacturing capacity is required to support sales demand. Maintain and effectively use the PLM process to review items for executional feasibility and risks, communicating potential issues to internal customers in a timely fashion. Incorporate into plans and schedules feasibility completed status projects. This role also serves as project champion for all assigned intermediate (halb) items. Minimize loss due to affected and unsellable product by maintaining sufficient but not excessive inventory for assigned items. When in situations of inadequate product supply, shortages of product are managed through availability checks and replenishment lead-times. These situations are communicated with Customer Service, Sales, Marketing, and other internal customers.
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