Operational Monitoring and Analysis: Monitor operational performance across the region; analyze data regarding customer complaints, delivery timeliness, loss, and damage to promptly identify and assess issues related to rules, resources, routing, and operational procedures.
Manage the full spectrum of HR functions including recruitment, onboarding, employee relations, performance management, compensation and benefits, and offboarding for a team of 21 employees.
Manage the full spectrum of HR functions including recruitment, onboarding, employee relations, performance management, compensation and benefits, and offboarding for a team of 21 employees.