Direct and supervise all daily feedmill processing activities—including receiving raw materials, grinding, batching, mixing, pelleting, and bagging/bulk loadout—to achieve scheduled output targets while minimizing downtime and operational bottlenecks.
Monitor critical control points (such as HACCP, GMP, and ISO standards) throughout the manufacturing process, ensuring strict adherence to nutritional specifications, biosecurity protocols, and regulatory standards to prevent cross-contamination and guarantee animal feed safety.
Collaborate with the engineering and maintenance teams to execute preventive maintenance schedules, troubleshoot mechanical or automation failures rapidly, and minimize unplanned equipment downtime in a high-demand processing environment.
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Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
Ensure accuracy of all shipping documents and system entries, handle customs clearance coordination and documentation, ensure compliance with import/export procedures and Incoterms, and maintain proper record-keeping for all shipments
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Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
Ensure accuracy of all shipping documents and system entries, handle customs clearance coordination and documentation, ensure compliance with import/export procedures and Incoterms, and maintain proper record-keeping for all shipments
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Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
Ensure accuracy of all shipping documents and system entries, handle customs clearance coordination and documentation, ensure compliance with import/export procedures and Incoterms, and maintain proper record-keeping for all shipments
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Lead the site Maintenance function in providing both a reactive and proactive, multi-skilled maintenance service on all operational equipment and facilities infrastructure. Responsible for planned scheduling creation and overseeing the adherence and timely completion of work carried out. Increase the site operational effectiveness, improve on project delivery, mean time between failure and downtime reduction, and manage and implement improvement plans, driving Key Performance Indicators (KPI's) ensuring that EHS requirements are adhered to. Manage the team on technical best practice and establish standard policies and procedures whilst also mentoring and leading the team. Implement and manage continuous improvement and modern manufacturing principals by highlighting deficiencies and recommending changes in training, working practices and processes.
Maintenance (scope includes building and equipment's)
· Planning of maintenance works i.e., manpower, parts, scheduling.
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The Operation Support Assistant in Transportation division is require to handle Transport inquiry role in ensuring the seamless handling of customer bookings, managing open job entries, creating accurate cost sheets, and overseeing the entire process from quotation to invoice generation. Your responsibilities will encompass maintaining updated rates with BD dept, coordinating with planners, and ensuring timely communication with customers regarding truck/container details. The role requires attention to shipments escalation, strong organizational skills, and the ability to navigate the Sovy system efficiently.
Schedule and plan the order by using Scheduling Dashboard or any other equivalent tool to meet the MDD (Manufacturing Due Date) by ensuring the material, people and machine capacity availability.
Look for the opportunities to batch orders to minimize changeovers without compromising due dates.
Communicate and coordinate with other shift supervisors to ensure smooth execution according to the plan.
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