Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Responsible for assisting in the onboarding and maintenance of agency and host resources in the Malaysia region, and maintaining cooperative relationships.
Process Standardization & Excellence: Serve as the chief architect of our operational best practices. You will design, refine, and deploy robust Standard Operating Procedures (SOPs) for routine commercial tasks, transforming fragmented local workflows into consistent, scalable global standards.
TikTok Strategy & Management: Develop and execute comprehensive TikTok marketing strategies to drive brand awareness, engagement, and revenue for clients.