E-Commerce & Order FulfilmentHandle daily Shopee and TikTok Shop orders.Print airway bills, picking lists and packing lists.Pick, pack and arrange orders for shipment.Ensure all orders are packed accurately and shipped on time.Update and maintain product listings, prices and promotions when required.TikTok & Online AdvertisingAssist in managing TikTok Shop operations.Set up and monitor TikTok Ads / Product Ads.Monitor basic advertising performance such as sales, spending and ROAS.Assist in running promotions and campaigns to improve online sales.Coordinate with the team on new product launches and promotional activities.Wholesale & SQL AccountingHandle walk-in and wholesale customer orders at the shop.Prepare Sales Orders, Invoices, Delivery Orders and Packing Lists using SQL Accounting System.Ensure product quantities, prices and customer details are entered correctly.Coordinate wholesale orders and order preparation.Payment & Receipt RecordsRecord payments received from wholesale customers.Issue and maintain payment receipts and payment records.Update customer payment and outstanding balance records.Ensure sales and payment documents are properly filed and recorded.Stock & General AdministrationAssist with stock checking and inventory records.Maintain proper filing of invoices, receipts and sales documents.Assist with other daily e-commerce, wholesale and administrative duties when required.
Collaborate with the marketing and creative teams to conceptualize and develop engaging multimedia content for various platforms, including social media, websites, and internal communications.
Brand's Social Media Management (Facebook & Instagram), including contents development and planning, caption writing & post release, community engagement; Be responsible for the Reach, followers, and engagement rate result on social media;
Collaborate with the marketing and creative teams to conceptualize and develop engaging multimedia content for various platforms, including social media, websites, and internal communications.
Collaborate with the marketing and creative teams to conceptualize and develop engaging multimedia content for various platforms, including social media, websites, and internal communications.
Proactively identify and pursue new sales opportunities through various channels, including cold calling, networking, to expand the company's client base.
Collaborate with the marketing and creative teams to conceptualize and develop engaging multimedia content for various platforms, including social media, websites, and internal communications.
Product TrainingDevelop and conduct product knowledge training for internal staff, distributors, clinics, and customers.Deliver theoretical and practical training on products, ingredients, treatment protocols, and product applications.Prepare training materials, presentations, manuals, and educational resources.Ensure trainees understand product indications, contraindications, benefits, and proper usage.
Conduct automotive livestreams on TikTok. Introduce car performance, vehicle features and car-buying information in Bahasa Malaysia or English, answer audience queries and engage potential car-buying audiences (Both on-camera and off-camera modes are optional)