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"technical support engineer"
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Pekerjaan "technical support engineer"
Urus Pemberitahuan
Undisclosed
Singapore
- Conduct in-depth investigations across applications, APIs, databases, and batch processes.
- Analyse logs, metrics, and data to identify root causes and validate fixes.
- Troubleshoot issues across system layers (application, infrastructure, and data). ...
Posted
11 days ago
Undisclosed
KL City
- Responsibilities:
- Technical Enablement & Training – Develop and execute training and assessment programs to enhance pre-sales and post-sales capabilities for local partners in Malaysia on products such as ZW3D and ZWCAD. Establish tracking records to monitor progress and empower partner growth.
- Sales Pre-Sales Support & SOP Extension – generate pre-sales solutions and deliver product value demonstrations for end customers in Malaysia's manufacturing (MFG) industry, targeting products including ZW3D and ZWCAD, to drive business process advancement. And finally Enable to the Local Partner like Point 1. ...
Posted
11 days ago
Undisclosed
- Deploy and configure software at customer environments
- Support customer onboarding and go-live activities
- Troubleshoot application, network, and infrastructure issues ...
Posted
10 days ago
Undisclosed
KL City
- Provide support through phone and web-case to answer inquiries and resolve technical problems.
- Work with customers to determine the root cause of problems.
- Generate knowledge articles to deflect known issues and participate during specifications definition to increase supportability and usability of products by decreasing product complexity. ...
Posted
10 days ago
Undisclosed
Singapore
- Monitor and manage the system to ensure that all system parameters are optimum.
- Escalated to the necessary teams if there is any abnormality to the systems or the system parameters are less optimum.
- Manage number of inbound and outbound calls in a timely manner ...
Posted
10 days ago
SGD3,000 - SGD3,000 Sebulan
Singapore
- This role requires a pro-active person who can work effectively as part of the team. Possess good communication skills both written and spoken. Highly responsible and able to work under tight timelines with good organisational, time management, and analytical skills.
- Job Requirements:
- - Candidate must possess at least a Diploma Cert in Engineering, Electrical & Electronic Engineering or Mechanical Engineering. ...
Posted
9 days ago
SGD2,500 - SGD2,500 Sebulan
Singapore
- Diploma/Degree in Computer Science / Information Technology / Computer Engineering or equivalent.
- 4+ years of practical experience in IT support demonstrating increasing levels of responsibility and technical expertise in an enterprise environment.
- General IT operations experience including but not limited to desktops/ laptops/mobile devices, basic networks, security, printers, endpoint security, imaging, and remote tools. ...
Posted
9 days ago
Undisclosed
Malacca City
- Support hardware and software installations for our security products, with an expanding acre cloud portfolio for Access and Intrusion solutions
- Manage technical support using helpdesk software
- Provide solution concepts and helpful guidance for resolution, analysis for complex troubleshooting when needed. ...
Posted
6 days ago
Undisclosed
Singapore
- Diploma/Degree in Computer Science / Information Technology / Computer Engineering or equivalent.
- 4+ years of practical experience in IT support demonstrating increasing levels of responsibility and technical expertise in an enterprise environment.
- General IT operations experience including but not limited to desktops/ laptops/mobile devices, basic networks, security, printers, endpoint security, imaging, and remote tools. ...
Posted
5 days ago
Undisclosed
KL City
- Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
- Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
- Triage and prioritize incoming tickets based on customer impact, business value, and urgency. ...
Posted
4 days ago
SGD2,500 - SGD2,500 Sebulan
Singapore
- - Provide technical supports for pre and after sales service to Sales & Project Department for misc Critical Support Systems for Data Centres (mainly CRAC and UPS)
- - Provide technical supports for Service Department and assist in troubleshooting for service & maintenance issue related matters and provide solutions
Posted
4 days ago
Undisclosed
- Technical Support Engineer
- (Kuala Lumpur)
- Job Title: Technical Support Enginee ...
Posted
3 days ago
SGD2,500 - SGD2,900 Sebulan
Singapore
- Mininum Diploma and above, preferably in Electronics and Communication Engineering.
- Some working experience with General Test and Measurement instruments preferred. Applicants with knowledge of RF and Microwave instruments will be a bonus.
- Self-Driven with initiative and putting the customer in the forefront always ...
Posted
3 days ago
SGD2,500 - SGD3,000 Sebulan
Tuas
- To assist in handling of customer feedback and complains case
- To update the case to Customer Service Portal
- To follow up with the case until closure ...
Posted
3 days ago
Undisclosed
KL City
- Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
- Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
- Triage and prioritize incoming tickets based on customer impact, business value, and urgency. ...
Posted
3 days ago
SGD2,500 - SGD2,500 Sebulan
Singapore
- Mininum Diploma and above, preferably in Electronics and Communication Engineering.
- Some working experience with General Test and Measurement instruments preferred. Applicants with knowledge of RF and Microwave instruments will be a bonus.
- Self-Driven with initiative and putting the customer in the forefront always ...
Posted
3 days ago
SGD2,000 - SGD2,400 Sebulan
Tuas
- To assist in handling of customer feedback and complains case
- To update the case to Customer Service Portal
- To follow up with the case until closure ...
Posted
3 days ago
SGD2,500 - SGD2,500 Sebulan
Singapore
- Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.
- Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
- Collaborate with vendors to escalate and resolve complex technical issues. ...
Posted
2 days ago
Undisclosed
Singapore
- Project Description:
- As a member of our Software Engineering Group, we look first and foremost for people who are passionate about solving business problems through innovation & engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals.
- Responsibilities: ...
Posted
2 days ago
LUXOFT INFORMATION TECHNOLOGY (SINGAPORE) PTE. LTD.
SGD4,000 - SGD4,000 Sebulan
Singapore
- As a member of our Software Engineering Group, we look first and foremost for people who are passionate about solving business problems through innovation & engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals.
- Responsibilities:
- • Provide day-to-day L2 support for internally developed end-user applications and ensure system availability.• Support system issues in a 24x7 operational environment as per support model.• Participate in duty rotations among team members.• Perform root cause analysis (RCA) and contribute to problem resolution.• Drive continuous improvement initiatives and automate recurring operational tasks.• Provide support during production releases (approximately once per month).• Offer occasional on-call support during critical production incidents and guide L1 support teams.Mandatory Skills Description: ...
Posted
2 days ago
Undisclosed
Singapore
- As a member of our Software Engineering Group, we look first and foremost for people who are passionate about solving business problems through innovation & engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals.
- Provide day-to-day L2 support for internally developed end-user applications and ensure system availability.
- Support system issues in a 24x7 operational environment as per support model. ...
Posted
2 days ago
DURAPOWER TECHNOLOGY (SINGAPORE) PTE. LTD.
SGD3,000 - SGD3,000 Sebulan
Singapore
- Technical Support & Troubleshooting:
- Field Service:
- Workshop Operations & Maintenance: ...
Posted
5 days ago
Undisclosed
- OptimalPlus is now NI/Emerson. NI/Emerson OptimalPlus Solution is a Big Data analytics software that provides end-to-end solutions enabling automotive, semiconductors and electronics brand owners to protect the product quality and enhance their brand reputation in the market.
- Working with a group of highly professional and friendly team members to support our customers who are the global leaders in the development and commercialization of foundational technologies for the wireless industry.
- You will collaborate with Application Engineers to ensure customers’ challenges are being resolved responsively. This role is crucial to ensure the success of our customer in the area of gold support level customers for new added in production sites and complex mission-critical operations. ...
Posted
5 days ago
Undisclosed
- OptimalPlus is now NI/Emerson. NI/Emerson OptimalPlus Solution is a Big Data analytics software that provides end-to-end solutions enabling automotive, semiconductors and electronics brand owners to protect the product quality and enhance their brand reputation in the market.
- Working with a group of highly professional and friendly team members to support our customers who are the global leaders in the development and commercialization of foundational technologies for the wireless industry.
- You will collaborate with Application Engineers to ensure customers’ challenges are being resolved responsively. This role is crucial to ensure the success of our customer in the area of gold support level customers for new added in production sites and complex mission-critical operations. ...
Posted
6 days ago
Undisclosed
- OptimalPlus is now NI/Emerson. NI/Emerson OptimalPlus Solution is a Big Data analytics software that provides end-to-end solutions enabling automotive, semiconductors and electronics brand owners to protect the product quality and enhance their brand reputation in the market.
- Working with a group of highly professional and friendly team members to support our customers who are the global leaders in the development and commercialization of foundational technologies for the wireless industry.
- You will collaborate with Application Engineers to ensure customers’ challenges are being resolved responsively. This role is crucial to ensure the success of our customer in the area of gold support level customers for new added in production sites and complex mission-critical operations. ...
Posted
6 days ago
Undisclosed
KL City
- At least 5 years of experience in a technical role, preferably in technical support within the security industry.
- Strong knowledge of networks, TCP/IP, DNS, firewalls, routers, ports, IT infrastructures, databases, integrations, software and hardware.
- Knowledge of RFID is a plus. ...
Posted
9 days ago
Undisclosed
Singapore
- Provide in-depth technical support via support tickets and Slack messages, resolving complex user-reported issues and ensuring high-quality customer interactions.
- Debug, reproduce, and troubleshoot software bugs and usability problems.
- Design and build internal tools and automations to scale support operations. ...
Posted
6 days ago
Undisclosed
Singapore
- Lead and develop APAC team of Technical Support Engineers across multiple regions.
- Set clear priorities, performance metrics, and development goals.
- Foster a culture of ownership, curiosity, and continuous improvement. ...
Posted
8 days ago
NEXTLABS INTERNATIONAL PRIVATE LIMITED
SGD3,500 - SGD3,500 Sebulan
Singapore
- Work efficiently with Professional Services, QA, Engineering, and Customer IT personnel to identify and solve customer issues.
- Create technical notes and maintain cases until resolution in the Customer Relationship Management (CRM) System to add to the Technical Support Knowledge Base.
- Take ownership of customer support issues and ensure they are resolved to completion. ...
Posted
4 days ago
Undisclosed
- Reproduce customer environment and run tests
- Manage and address electronic tickets efficiently
- Liaise between sales team, customer success team, and customers to properly address customer problems ...
Posted
11 days ago
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