Prepare and generate Delivery Orders, Sales Invoices, Quotations, Contracts and other related documents accurately. Ensure all documents are properly prepared and filed.
Respond promptly and professionally to customer enquiries via phone calls, WhatsApp and email. Maintain accurate records of customer enquiries, service requests, job status and documentation.
Coordinate and schedule towing services and other service arrangements.
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Monitor and respond promptly to all official company emails to ensure timely communication and coordination.
Manage office petty cash, including disbursement, record-keeping, and monthly reconciliation.
Provide support and guidance to agents on various operational matters such as ERP system usage, stamping procedures, training schedules, and general enquiries.
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Responsible for issuing and organizing daily company documents, including quotations (QL), proforma invoices (PI), purchase orders (PO), and delivery orders (DO).
Ensure the accuracy of all data, quantities, prices, and customer information on all documents.
Responsible for maintaining effective communication with customers via phone, email, or WhatsApp.
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Financial Reporting
Tax Compliance
Auditing
Budgeting
Forecasting
Accounting Software
Problem Solving
Communication
Attention to Detail
Analytical Skills
Teamwork
Time Management