Financial & Management Reporting: Support the preparation of crucial documents, including financial statements, the Annual Report, and various management reporting deliverables.
System Transition & Data Migration: Assist in the ongoing transition to our new ERP system, providing vital support for data migration and system testing.
Accounts Receivable (AR): Assist with AR operations, including professionally following up with customers regarding outstanding receivables.
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Maintenance of monthly Rent and Standard Outgoings obligations
Manage AU & NZ Property Cards - updating store ownership changes / new store additions etc., including changes to rental and outgoing figures and any vendor changes.
Send welcome letter and onboarding instructions to new agents and landlords
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Perform financial analysis and documentation tasks, including preparing, updating, and maintaining accurate records for project costing sheets.
Prepare comprehensive sales analysis materials, including the creation of charts, pivot tables, and data visualizations to assist in business reviews.
Manage and document manufacturing authorization certificates (MAFs) and coordinate the administrative and compliance documentation required for tender submissions.
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Serve as the first point of contact for walk-in customers, providing professional, courteous, and efficient service while addressing inquiries promptly and accurately.
Build and maintain strong customer relationships through proactive follow-ups via phone calls, emails, and approved communication channels to ensure customer satisfaction and retention.
Manage administrative functions, including preparing quotations, issuing receipts, processing policy-related documentation, and monitoring daily collections and records.
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Serve as the first point of contact for walk-in customers, providing professional, courteous, and efficient service while addressing inquiries promptly and accurately.
Build and maintain strong customer relationships through proactive follow-ups via phone calls, emails, and approved communication channels to ensure customer satisfaction and retention.
Manage administrative functions, including preparing quotations, issuing receipts, processing policy-related documentation, and monitoring daily collections and records.
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Plan, coordinate, and oversee renovation, refurbishment, restoration, and reinstatement projects for Headquarters, branches, and mall outlets, ensuring completion within approved timelines, budgets, and company standards.
Manage all maintenance activities for HQ offices, branches, and mall outlets, including electrical, plumbing, air conditioning, roller shutters, safes, fingerprint access systems, CCTV, alarm systems, and other facilities.
Coordinate with contractors, vendors, landlords, consultants, and internal stakeholders to ensure project execution, maintenance works, and preventive servicing are carried out efficiently and in compliance with company requirements.
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