Responsible for accompanying & assisting C-level personnel with meetings, schedules, reminders, bookings, logistics, expenses, and any administrative duties.
Prepare, consolidate, and analyze daily, weekly, and monthly sales reports, monitoring sales trends, churn rates, and performance metrics to support business decisions.
Comply with Commerzbank’s Code of Conduct and understand all relevant workflows, guidelines, policies, and procedures essential for the role, including the Global Client Lifecycle Management (GCLM), Global Screening, and WLF Screening procedures and their local addenda. Understand client coverage / segmentation and products / services offered to client, as well as CGSS structure.
Maintain and constantly update corporate website wwf.org.my to fulfil stakeholder requirements across Departments, always ensuring that User Interface (UI) is optimised so that the corporate website is easy to use, attractive and secure, to meet user needs. Note: wwf.org.my uses a custom CMS.
Utilizing concierge service with efficiency for targeted scope of requests with strong focus on operational excellence and delivery to meet high volume demands
Social Media Manager responsible for owning Luckin Malaysia's social channels end to end, including creative ideation, organic content, and paid social execution. Acts as the internal point of contact with the appointed social agency, driving audience growth, content quality, and commercial contribution. Works closely with Creative, Campaign, and Marketing Ops to ensure social output supports the wider Growth & Marketing calendar.
To contact customers via Computer Assisted Telephone Interviewing (“CATI”) to conduct interviews or surveys on customer satisfaction with the services.