Welcome customers and provide excellent customer service.Understand customer concerns and explain service recommendations clearly.Prepare and manage repair orders using the Dealer Management System (DMS).Coordinate with technicians to ensure timely completion of vehicle repairs.Keep customers updated on repair progress and vehicle collection.Schedule service appointments and ensure smooth workshop operations.Promote maintenance packages, accessories, and other aftersales services.Handle customer enquiries and complaints professionally.Ensure accurate documentation, invoicing, and warranty-related processes.Maintain high customer satisfaction and follow dealership SOPs.
Welcome customers and provide excellent customer service.Understand customer concerns and explain service recommendations clearly.Prepare and manage repair orders using the Dealer Management System (DMS).Coordinate with technicians to ensure timely completion of vehicle repairs.Keep customers updated on repair progress and vehicle collection.Schedule service appointments and ensure smooth workshop operations.Promote maintenance packages, accessories, and other aftersales services.Handle customer enquiries and complaints professionally.Ensure accurate documentation, invoicing, and warranty-related processes.Maintain high customer satisfaction and follow dealership SOPs.
Welcome customers and provide excellent customer service.Understand customer concerns and explain service recommendations clearly.Prepare and manage repair orders using the Dealer Management System (DMS).Coordinate with technicians to ensure timely completion of vehicle repairs.Keep customers updated on repair progress and vehicle collection.Schedule service appointments and ensure smooth workshop operations.Promote maintenance packages, accessories, and other aftersales services.Handle customer enquiries and complaints professionally.Ensure accurate documentation, invoicing, and warranty-related processes.Maintain high customer satisfaction and follow dealership SOPs.
Provide comprehensive administrative support to management and staff, including managing correspondence, preparing documents, and maintaining organized filing systems.
Coordinate and schedule meetings, appointments, and travel arrangements for executives and teams, ensuring efficient use of time and resources.
Manage office operations, including ordering supplies, maintaining office equipment, and ensuring a tidy and functional workspace.
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Prepare accurate quotations and tender submissions for interior design and fit-out projects.
Advise on suitable and effective strategies, methodologies, and best practices in tender pricing.
Responsible for verifying and cost-controlling all suppliers, subcontractors, workers, and related parties, including project claims and expenses within the approved budget.
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