Company Secretarial
Corporate Governance
Legal Compliance
Meeting Minutes
Record Keeping
Communication Skills
Attention to Detail
Organizational Skills
Time Management
Teamwork
Problem Solving
Provide first- and second-level application and technical support for the PeopleQuest HRMS platform through phone, email, remote connection, and on-site visits when required.
Investigate, troubleshoot, and resolve customer incidents within agreed service-level agreements, ensuring all cases are properly documented, tracked, and closed.
Collaborate with the Quality Assurance, Product, and Development teams to reproduce issues, identify root causes, and deliver system fixes or workarounds.
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Provide exceptional customer service to clients, ensuring timely and effective resolution of inquiries and issues.
Manage a high volume of customer interactions through various channels, including email, chat, and phone, maintaining a professional and empathetic approach.
Collaborate with cross-functional teams to identify root causes of customer issues and implement process improvements for a seamless logistics experience.
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Process Goods Received Notes (GRN) for back-to-back orders, ensuring accuracy against purchase orders and delivery documents.
Manage and monitor container stock shipments, coordinating with vendors and forwarders on shipment schedules and delivery timelines.
Liaise with suppliers to obtain pricing, quotations, and stock availability for items not held in inventory, and support supplier coordination as needed across branches.
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Process Goods Received Notes (GRN) for back-to-back orders, ensuring accuracy against purchase orders and delivery documents.
Manage and monitor container stock shipments, coordinating with vendors and forwarders on shipment schedules and delivery timelines.
Liaise with suppliers to obtain pricing, quotations, and stock availability for items not held in inventory, and support supplier coordination as needed across branches.
...
Process Goods Received Notes (GRN) for back-to-back orders, ensuring accuracy against purchase orders and delivery documents.
Manage and monitor container stock shipments, coordinating with vendors and forwarders on shipment schedules and delivery timelines.
Liaise with suppliers to obtain pricing, quotations, and stock availability for items not held in inventory, and support supplier coordination as needed across branches.
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