Customer Service Support:Answer phone calls, direct them to the appropriate person, take messages, and respond to inquiries in a professional and friendly manner.Collaborate with internal teams to provide accurate information to clients, address their needs, and offer solutions effectively to maintain customer satisfaction.
Email Handling: Manage incoming email, ensuring timely processing and delivery.
Quotation & Related Documents Preparation: Assist in preparing and editing documents, reports, and correspondence to ensure accurate and professional output.
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• Pleasant and Independent character with minimal supervision to Perform ad- hoc duties from time to time and responsive to site condition with assistance from our service team and management
• Resourceful skill in sourcing products & services instructed by Senior and Director
• Liaise with customers on company products and services in proficient manner via phone and emails. Site visit may be required if necessary.
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Healthcare Management
Patient Care
Medical Knowledge
Customer Service
Clinic Operations
Data Management
Computer Literacy
Inventory Management
Medicine
• Pleasant and Independent character with minimal supervision to Perform ad- hoc duties from time to time and responsive to site condition with assistance from our service team and management
• Resourceful skill in sourcing products & services instructed by Senior and Director
• Liaise with customers on company products and services in proficient manner via phone and emails. Site visit may be required if necessary.
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Conducting product demonstrations. Execution of retail operations activities and application of effective sales techniques to understand customer needs and promote relevant products and services, i.e. sales, servicing and administration at outlets and comply with the guidelines, policies, procedures and SLAs.
Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid registrations, devices, VAS and accessories, etc.)
Result-driven and stay up-to-date with the product features and maintain retail outlet visual appearance in high standards.
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