Celcom Customer Service Jobs in Selangor - July 2026 - Urgent Hiring
Showing 1,841 jobs results for
"celcom customer service"
in Selangor
Chat Available
Customer Service Executive (E-commerce)
MYR2,800 - MYR3,500 Per Month
Near Train Station
- Handle customer enquiries via TikTok Shop and other online platforms.
- Monitor customer reviews and feedback, and resolve complaints professionally.
- Follow up on after-sales cases, including refunds, replacements and order-related issues. ...
Posted
18 hours ago
Chat Available
Live Chat Support (Customer Service) Mandarin Speaker
Live Chat Support (Customer Service) Mandarin Speaker Live Chat Support (Customer Service) Mandarin Speaker
Company Confidential
MYR3,500 - MYR4,800 Per Month
Near Train Station
- Provide high-quality customer support via live chat and other online platforms in a timely and professional manner.
- Handle customer inquiries, identify issues, and deliver effective resolutions in accordance with company policies, SOPs, and compliance guidelines.
- De-escalate challenging situations calmly and escalate complex cases to the relevant departments when necessary. ...
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Posted
18 hours ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
- Ensure incidents are logged and updated in the helpdesk ticketing system
- Learn and achieve good understanding of product features
- Guide supplier and buyer on portal usage and process. ...
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Posted
18 hours ago
Chat Available
MYR2,000 - MYR3,000 Per Month
Near Train Station
- Appointment Management: Schedule, confirm, reschedule, and cancel patient appointments while coordinating with the clinical team to ensure a smooth appointment workflow.
- Patient Reception: Welcome patients warmly, assist with registration, and ensure all required forms and information are accurately completed.
- Information Provision: Provide accurate information regarding dental services, treatment options, fees, and clinic policies and procedures. ...
Posted
17 hours ago
Chat Available
Undisclosed
- Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner.
- Coordinate with overseas agents on shipment consolidation (Air & Ocean).
- Work closely with the Operations team to ensure timely delivery of shipments. ...
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Posted
3 days ago
Chat Available
Undisclosed
- Answer and manage incoming customer calls in a professional and friendly manner
- Understand customer needs and provide appropriate product information
- Prepare and send accurate quotations and invoices based on customer requirements ...
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Posted
3 days ago
Chat Available
MYR4,500 - MYR5,500 Per Month
Near Train Station
- Assist customers with hotel reservations, booking amendments, cancellations, refunds, and other travel-related enquiries.
- Provide support through inbound calls, emails, live chat, or other assigned customer service channels.
- Explain booking policies, payment matters, promotional terms, and platform procedures clearly. ...
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Posted
2 days ago
Chat Available
Undisclosed
Near Train Station
- Assist to prepare transhipment documentations
- Reporting and data entry
- Coordinate all shipping requirements in respect to transshipments ...
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Posted
3 days ago
Chat Available
Undisclosed
Near Train Station
- Handle Difficult Calls & Emails: Speak with unhappy customers, calm them down, and help them solve their issues.
- Investigate Problems: Look into customer accounts, payment records, and app data to find the root cause of the problem.
- Negotiate Fair Solutions: Decide when to give refunds, discounts, or special help based on company guidelines. ...
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Posted
3 days ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Respond to customer enquiries via phone, WhatsApp, email, or chat.
- Assist customers with product or service information.
- Handle complaints professionally and provide suitable solutions. ...
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Posted
2 days ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Respond to customer enquiries via phone, WhatsApp, email, or chat.
- Assist customers with product or service information.
- Handle complaints professionally and provide suitable solutions. ...
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Posted
2 days ago
Chat Available
MYR2,400 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Install and service equipment at customer sites.
- Troubleshoot/Fix technical issues/Product testing.
- Perform routine maintenance and inspections. ...
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Posted
2 days ago
Chat Available
Undisclosed
Near Train Station
- Respond to customer inquiries via calls, chats, and emails
- Handle order processing, tracking, invoicing, and returns
- Resolve customer complaints and issues promptly and professionally ...
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Posted
2 days ago
Chat Available
Customer Relations Officer (Mandarin)
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- This position strictly requires fluency in Mandarin (speaking, writing, and typing).
- Deliver prompt, accurate, and effective solutions to all customer-related issues.
- Handle inbound and outbound customer inquiries efficiently and professionally. ...
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Posted
17 hours ago
Chat Available
Customer Service Associate (Outbound)
MYR2,400 - MYR2,700 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Attend to all inbound and perform outbound calls as assigned.
- Ensure complete follow through on all customer queries, investigation and feedback.
- Participates in customer satisfaction improvement and call quality initiatives. ...
Posted
17 hours ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Sungai Tinggi, Selangor
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards. ...
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Posted
2 days ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Respond to customer enquiries via phone, WhatsApp, email, or chat.
- Assist customers with product or service information.
- Handle complaints professionally and provide suitable solutions. ...
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Posted
2 days ago
Chat Available
Receptionist (Customer Service)
MYR1,800 - MYR2,000 Per Month
Near Train Station
- Handle front desk duties — greet visitors, guests, and customers professionally
- Answer and direct incoming phone calls to the relevant department/personnel
- Manage incoming and outgoing mail, courier, and parcel deliveries ...
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Posted
4 days ago
Chat Available
Customer Service Executive
MYR2,000 - MYR4,000 Per Month
Near Train Station
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations.
- Arrange transportation and delivery schedules for customer orders.
- Assist walk-in customers professionally and provide excellent customer service at the office. ...
Posted
4 days ago
Chat Available
MYR4,000 - MYR6,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Engage with clients to understand their needs, goals, and challenges.
- Provide clear, accurate information to help clients make informed decisions.
- Maintain strong relationships through consistent follow-ups and communication. ...
Posted
2 days ago
Undisclosed
Near Train Station
- Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership
- Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership
- Handle customer’s concern, analyse root cause and take improvement activities ...
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Posted
3 days ago
Chat Available
Customer Service Cum Service Admin (Mandarin Speaker) - Klang
MYR3,000 - MYR5,000 Per Month
Fresh Graduates
- Strong customer service and communication skills.
- Good coordination and problem-solving abilities.
- Ability to manage multiple service cases under time pressure. ...
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Posted
3 days ago
Customer Service Executive
MYR2,100 - MYR2,500 Per Month
Fresh Graduates
- Donor Engagement
- Prospect Identification
- Proposal development ...
Posted
17 hours ago
Chat Available
Customer Service Executive
MYR2,500 - MYR3,800 Per Month
Fresh Graduates
- Provide exceptional customer service
- Able to evaluate and appraise goods
- Able to address customer inquiries effectively ...
Posted
3 days ago
Chat Available
MYR1,700 - MYR1,900 Per Month
Near Train Station
- Load and unload stocks from delivery trucks.
- Return and rearrange boxes of goods and fruits.
- Move and organize stocks in the warehouse and cold room. ...
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Posted
4 days ago
Chat Available
MYR2,000 - MYR3,000 Per Month
Near Train Station
- Quick, text-based support, verbal troubleshooting for complex issues.
- Perform daily operations task.
- Any other tasks as and when assigned by superior from time to time. ...
Posted
9 days ago
Chat Available
Customer Service Representative (24/7 Shift) - RM 3000 - Sunway
MYR3,000 - MYR3,300 Per Month
+Additional Compensation
Near Train Station
- Customer Service Representative (24/7 Shift)Location: Sunway Square Corporate Towers (Shell HQ)Employment Type: 1 Year ContractWorking Hours: 24/7 rotational shifts (Shift allowance: RM550/month)Base Salary: RM2,800 - RM 3,000/monthShift Allowance: RM 550/MonthShift 1 (Morning): 9:00 AM – 6:00 PMShift 2 (Evening): 3:00 PM – 12:00 AMShift 3 (Night): 12:00 AM – 9:00 AMAbout the RoleAs a Customer Success Specialist (E-Mobility), you’ll represent Shell’s E-Mobility business by delivering exceptional customer experiences across various communication channels. You’ll handle enquiries, resolve issues efficiently, and support our customers in embracing Shell’s electric mobility solutions.This role is ideal for individuals who are customer-oriented, adaptable, and eager to work in a fast-paced environment supporting the future of sustainable energy.Key ResponsibilitiesCustomer Support: Handle front-line customer enquiries via phone, email, and ticketing platforms, including promotions, account enquiries, and feedback.Issue Resolution: Take ownership of customer issues, ensuring timely follow-up and resolution by coordinating with internal and external partners.Loyalty Management: Manage customer registrations, data updates, and loyalty-related enquiries while ensuring data accuracy.Digital Support: Encourage customers to use digital self-service tools and provide support for online platforms and apps.Process & Collaboration: Work closely with internal teams and third-party vendors to ensure seamless customer experiences and system integrity.Continuous Improvement: Participate in system testing, process enhancements, and operational initiatives to improve service delivery.
Posted
3 days ago
Chat Available
Customer Service Executive
MYR3,000 - MYR4,500 Per Month
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner, addressing their needs and resolving issues effectively.
- Provide accurate information about company services, products, and policies, guiding customers through processes and offering solutions.
- Maintain detailed records of customer interactions, transactions, comments, and complaints, ensuring all information is logged accurately in the CRM system. ...
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Posted
a day ago
Chat Available
MYR7,000 - MYR9,500 Per Month
Near Train Station
- Handle customer enquiries via phone, email, and other support channels
- Provide professional support to Japanese-speaking customers
- Resolve customer issues efficiently while delivering excellent customer service ...
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Posted
2 days ago
Chat Available
MYR2,700 - MYR4,500 Per Month
+Additional Compensation
- Able to promote skincare products to suit clients' needs
- Provide professional advice to customer
- Handle customers’ requests and inquiries when necessary ...
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Posted
2 days ago