Customer Service Management Jobs in Wp Kuala Lumpur - October 2026 - Urgent Hiring
Showing 477 jobs results for
"customer service management"
in Wp Kuala Lumpur
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Lead daily outlet operations, maintain beverage and service standards, handle customer concerns professionally and create a welcoming environment.
- Train, guide and motivate the team; organise duties, staffing and shift handovers while encouraging teamwork and accountability.
- Implement company SOPs and service culture, maintain accurate operational and administrative records, and monitor stock, wastage, cash handling and outlet performance. Report issues and recommend practical improvements. ...
Posted
10 days ago
MYR2,500 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Strong written and spoken English and Mandarin.
- Experience in customer service, administration or operations is preferred.
- Highly organised, with strong attention to detail and follow-through. ...
Posted
3 days ago
MYR3,500 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
2 days ago
MYR2,500 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.
- Manage overseas customer service staff by providing operational guidance, support in resolving customer issues, and remote training on marketing strategies and product updates.
- Conduct performance evaluations for overseas customer service team members under your supervision to improve team morale, motivation, and overall customer service quality. ...
Posted
18 days ago
MYR2,700 - MYR3,200 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Coordinate with kitchen and bar staff to ensure timely order delivery
- Monitor food and beverage quality
- Address guest concerns professionally ...
Posted
24 days ago
Senior Executive, Event & Marketing
MYR3,300 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Responsible to deliver all online webinars and events with good planning and coordination to meet their goals and expected results.
- Responsible to arrange and test all event logistics, including PA system, green screens, audio-visuals, décor, and overall setup to ensure all are in good working order.
- Deliver all webinars and events with good planning and coordination to meet their goals and expected results. ...
Posted
4 days ago
MYR1,800 - MYR2,500 Per Month
Near Train Station
- Prepare daily sales and collection reports.
- Issue Job Sheets, Cash Bills, Official Receipts, and Credit Notes using the EMAX system.
- Ensure all customer invoices and payment documents are accurately prepared. ...
Posted
5 days ago
Up to MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Deliver high-quality customer service to insured members by managing high volumes of incoming and outgoing calls professionally and efficiently
- Process simple adjustment claims and reimbursement requests accurately within defined Service Level Agreements (SLAs)
- Respond to member queries related to policy benefits, claim status, claim adjustments and coverage details ...
Posted
10 days ago
MYR3,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Staff Scheduling & Manpower PlanningPlan and manage staff schedules, working shifts, opening and closing duties, cleaning tasks, and daily manpower requirements to ensure sufficient staffing for smooth operations.
- Team Communication & Task PlanningCommunicate effectively with Floor Leaders, Bar Leaders, and team members. Ensure daily tasks are clearly assigned, well planned, and properly executed.
- Sales Target AchievementLead the restaurant team to achieve monthly sales targets and continuously identify opportunities to improve sales performance. ...
Posted
4 days ago
Up to MYR2,500 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
- To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...
Be an early applicant!
Posted
4 months ago
Up to MYR2,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
- To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...
Be an early applicant!
Posted
4 months ago
Up to MYR2,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
- To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...
Be an early applicant!
Posted
4 months ago
Up to MYR2,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
- To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...
Be an early applicant!
Posted
4 months ago
Up to MYR2,500 Per Month
Fresh Graduates
Cheras (Kuala Lumpur), WP Kuala Lumpur
Near Train Station
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
- To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...
Be an early applicant!
Posted
4 months ago
Up to MYR2,500 Per Month
Fresh Graduates
Near Train Station
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry
- To create Starbucks Experience for our customers by providing prompt service, quality beverages & products, maintaining a clean and comfortable environment
- 6 months training of operations (barista role) and management (supervisor role), to develop skills and knowledge in food & beverage retail industry ...
Be an early applicant!
Posted
4 months ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Manage incoming customer inquiries efficiently across multiple channels, including phone, email, live chat, and social media.
- Actively listen to identify and diagnose customer needs or complaints; provide accurate, valid, and complete information to resolve issues effectively.
- Maintain a deep understanding of our products, services, and hotel operations to guide customers and offer relevant recommendations. ...
Posted
21 days ago
MYR4,000 - MYR8,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Develop new clients and identify new business opportunities to expand the company’s customer base and business network.
- Handle client discussions, proposals, quotations, project presentations, and business follow-ups to drive successful deal closures.
- Build and maintain strong client relationships, follow up with existing clients, and identify renewal, upselling, and additional business opportunities. ...
Posted
23 days ago
MYR2,000 - MYR2,800 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage employee attendance, leave records, and overtime claims.
- Prepare employment contracts, confirmation letters, warning letters, and resignation documentation.
- Handle staff onboarding and offboarding processes. ...
Posted
15 days ago
MYR2,500 - MYR3,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Technical & Maintenance Responsibilities
- Perform routine servicing and troubleshooting of air-conditioning systems (split units, FCU, basic VRV exposure preferred)
- Conduct preventive maintenance for electrical, plumbing, appliances, and fittings ...
Posted
16 days ago
MYR1,700 - MYR2,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Welcome guests with a warm, friendly, and professional attitude.
- Handle guest check-in and check-out efficiently and accurately.
- Respond promptly to guest enquiries, requests, and complaints while ensuring guest satisfaction. ...
Posted
25 days ago
MYR2,000 - MYR2,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Greet and welcome patients warmly upon arrival, managing check-in procedures and ensuring all necessary paperwork is completed accurately.
- Schedule and confirm patient appointments efficiently using the clinic's scheduling system, managing cancellations and rescheduling as needed.
- Answer incoming phone calls, directing inquiries to the appropriate staff members, and taking messages accurately. ...
Posted
15 days ago
MYR1,800 - MYR2,400 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Greet visitors and direct them to the appropriate person or department, answering phone calls and responding to inquiries.
- Manage and maintain office supplies, including ordering, receiving, and stocking inventory.
- Assist with scheduling appointments, meetings, and travel arrangements for staff. ...
Posted
14 days ago
MYR1,700 - MYR2,500 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Attend to customers professionally and provide friendly, efficient service.
- Handle customer enquiries, feedback, complaints, and requests.
- Take and process customer orders accurately when required. ...
Posted
25 days ago
MYR2,500 - MYR2,501 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Welcome guests and assist with check-in and check-out procedures.
- Handle guest enquiries, reservations and room assignments accurately.
- Provide information about hotel facilities, services and nearby attractions. ...
Posted
2 months ago
MYR2,900 - MYR3,000 Per Month
+Additional Compensation
Near Train Station
- Make outbound calls to prospective and existing customers to introduce Jetour vehicle models, promotions, campaigns, and sales offers.
- Follow up promptly with leads generated from digital marketing, walk-ins, roadshows, online enquiries, social media, and other sources.
- Qualify leads by identifying customers’ vehicle preferences, budget, financing needs, purchase timeline, and other requirements. ...
Posted
a month ago
Customer Service Executive
MYR3,500 - MYR4,000 Per Month
Fresh Graduates
- Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, complaints and order status via phone, and email.
- Build and maintain strong customer relationships by actively listening to their needs, understanding their concerns, and offering personalized solutions to enhance their overall experience.
- Proactively identify and resolve customer issues and complaints, employing effective problem-solving and conflict resolution techniques to ensure customer satisfaction and retention. ...
Posted
a month ago
MYR3,200 - MYR3,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Take full ownership of the overall day-to-day operations and performance of the outlet.
- Ensure the outlet achieves its monthly sales targets and other key performance indicators (KPIs).
- Monitor daily sales performance and implement appropriate action plans to improve sales and profitability. ...
Posted
24 days ago
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Understand customer enquiries and respond via applicable channels: calls, email, chat etc
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required ...
Posted
a month ago
Customer Service Agent
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.
- Manage overseas customer service staff by providing operational guidance, support in resolving customer issues, and remote training on marketing strategies and product updates.
- Conduct performance evaluations for overseas customer service team members under your supervision to improve team morale, motivation, and overall customer service quality. ...
Posted
7 days ago
Food & Beverage Operation Manager
MYR4,000 - MYR8,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Bachelor's Degree or higher qualification in Business Administration, Hospitality Management, Marketing, or a related field.
- Minimum 5 years of relevant working experience in Food & Beverage, Restaurant, Food Court, or Hospitality operations.
- Prior experience in a managerial or supervisory role is highly preferred. ...
Posted
7 days ago