We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.
Handle daily appointment bookings, rescheduling, cancellations and customer enquiries in a timely & professional manner (Walk-ins, WhatsApp, Social platforms)
Handle all daily operational activities of incoming and outgoing customer orders (both local and overseas) includes invoicing - billing, costing and preparation of quotes.
Will be required to support the achievement of meeting customers’ KPI by providing high quality customer service. Effective communication with up and downstream stakeholders e.g. clients, warehouse operations, carrier brokers and other offices/facilities is essential
Will be required to support the achievement of meeting customers’ KPI by providing high quality customer service. Effective communication with up and downstream stakeholders e.g. clients, warehouse operations, carrier brokers and other offices/facilities is essential