• Focal contact for all calibration/repair/NCR transaction for in-house MMA/TA division including Contract Manufacturers (CM).
• Coordinate calibration activities to ensure all testing instrument/devices used in the line are calibrated according to National / International standards and sent in timely for cal & returned within the established TAT.
• Publish cal due equipment list for planner team to perform booking.
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Deliver a high standard of ground handling services at all times and ensure all staff customer service requirements meet with AeroDarat and customer airlines service standards and culture.
Proficient knowledge and understanding of all AeroDarat and contractual customer airlines standard operating procedures (SOPs). Supervise and ensure safety and security in all aspects of ground handling operations activities in accordance to company SOP
Work in a productive, pro-active team environment with management, customer service and ramp staff to deliver an efficient turnaround at airports. Lead a team of Customer Service Officer and be responsible for the performance and conduct of the team.
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Deliver a high standard of ground handling services at all times and ensure all staff customer service requirements meet with AeroDarat and customer airlines service standards and culture.
Proficient knowledge and understanding of all AeroDarat and contractual customer airlines standard operating procedures (SOPs). Supervise and ensure safety and security in all aspects of ground handling operations activities in accordance to company SOP
Work in a productive, pro-active team environment with management, customer service and ramp staff to deliver an efficient turnaround at airports. Lead a team of Customer Service Officer and be responsible for the performance and conduct of the team.
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The Operations Manager is responsible for overseeing the overall operations, performance, and service standards of four hotel properties under the company's management. This role ensures each hotel operates efficiently, delivers exceptional guest experiences, achieves financial objectives, and complies with company policies and brand standards. The Operations Manager works closely with Hotel Managers, department heads, property owners, and the corporate office to drive operational excellence, business growth, and continuous improvement.
Oversee the daily operations of four hotel properties to ensure consistent service quality, operational efficiency, and profitability.
Develop and implement operational strategies that align with the company's objectives and each property's business goals.
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Attend to enquiries regarding Keysight structure, organization and people, how to read/interpret customer facing documents, rental questions and financing options, HR/recruitment (web), press releases and event, ISO certification questions.
Fulfil marketing/promotion requests for service campaign as defined by the process
Provide general pricing of Keysight service if available
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Submit, track, and manage payment requests, and process travel and expense claims for travel arrangements, event catering, corporate functions, and administrative needs.
Coordinate and manage end-to-end logistics for visitors, including transportation arrangements, hospitality support, and on-site assistance to ensure a smooth and professional experience.
Oversee the booking and scheduling of meeting rooms to ensure availability and readiness for internal teams and external stakeholders.
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Develop and execute SEO, Generative Engine Optimization (GEO), Answer Engine Optimization (AEO), and AI Search Optimization (AISO) strategies that improve discoverability across traditional search engines and AI-powered search platforms.
Lead increased brand visibility, citations, and answer inclusion across AI experiences including ChatGPT, Gemini, Perplexity, Claude, and Google AI Overviews.
Identify high-value keyword and prompt opportunities based on customer search behavior and AI-generated search trends relative to Keysight focus area.
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Provides pre-sales and/or post-sales consulting to benefit Keysight customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
Manages and coordinates the end-to-end customer experience (from order to installation) by applying broad knowledge of customer situations, company processes, local laws, financial requirements, and international compliance requirements related to customer sales contracts and product shipment.
Resolves customer service issues for complex, multi-country or multi-regional accounts.
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Provides pre-sales and/or post-sales consulting to benefit Keysight customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
Manages and coordinates the end-to-end customer experience (from order to installation) by applying broad knowledge of customer situations, company processes, local laws, financial requirements, and international compliance requirements related to customer sales contracts and product shipment.
Resolves customer service issues for complex, multi-country or multi-regional accounts.
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Implement the organization’s strategy by managing activities in order to solve problems; improve or generate new operational or equipment systems; and install and commission new or replacement processes.
Manage the day-to-day activities of a group of executives, engineers and technicians, whose activities may include define detailed maintenance methodology, calibration activities; setting-up laboratory test equipment; SAP PM data; management laboratory equipment and common system to minimize laboratory downtime and interruptions.
Lead complex, controversial, or significant projects; evaluate findings; and prepare detailed reports with recommendations and conclusions, to achieve the organization goals and objectives. Estimate the costs, resources, and time required to implement the organization’s annual goals and monitor the performance of projects to ensure targets are met.
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