Handling orders and shipments processing including import, export & local shipments arrangement and documentation e.g: packing list, pro-forma invoice, customs forms, health certificate, and certificate of origin etc.
Customer Service & Complaint Management: Manage day-to-day customer enquiries, feedback and complaints across designated channels, ensuring timely resolution, proper documentation and effective service recovery.
Oversee and manage daily warehouse operations, including receiving, storage, picking, packing, and shipping of goods, ensuring efficient workflow and adherence to established procedures.
Develop and execute operational strategies to achieve production, quality, delivery, and cost targets while aligning manufacturing activities with business objectives.
Company: Engineered Metal Solution Company (Singapore Based Company - Serving Oil & Gas Industry)Position: Production ManagerSalary: MYR10,000 – MYR20,000Working location: Iskandar Puteri, JBWorking day Mon - FriWorking hours 8am to 5pmResponsibilities:
Assist the sales team with daily administrative tasks, including preparing sales reports, managing customer databases, and organizing sales collateral.
Assist in the installation, configuration, and maintenance of network hardware, including routers, switches, and firewalls, under the guidance of senior network engineers.