Kitchen Operations Management – Oversee daily food preparation, production flow, and service execution while ensuring dishes meet standard recipes, portioning, and presentation guidelines.
Quality & Hygiene Control – Ensure compliance with food safety, hygiene standards, and SOPs, conduct daily checks on freshness and temperature, and supervise cleaning routines.
Team Leadership & Training – Supervise kitchen staff, provide on-the-job training, performance feedback, and support onboarding and skill development initiatives.
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Oversee daily kitchen operations by ensuring food quality and consistency
maintaining hygiene and safety standards
supervising and developing the team
controlling inventory and costs
coordinating effectively with cross-functional teams while supporting overall operational excellence in the absence of the Kitchen Head.
Assist the Chef de Partie in the preparation and cooking of various dishes according to established recipes and quality standards.
Ensure all food is prepared, cooked, and presented in a timely and efficient manner, meeting the standards of SHF group and Sunway International School.
Maintain a high level of cleanliness and organization in your assigned station, adhering strictly to food safety and hygiene regulations.
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Human Resources (HR)
Employee Relations
Recruitment/Talent Acquisition
Performance Management
HR Policies and Procedures
Compensation and Benefits
Training and Development
Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
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Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes.
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