AUTOCOUNT SYSTEM
UNITY SYSTEM
SQL
AutoCount
Basic bookkeeping and accounting knowledge
Document filing and administrative support
Microsoft Office proficiency especially Excel and Word
Provide comprehensive administrative support to the management team and other departments, including managing calendars, scheduling appointments, and coordinating meetings.
Manage and maintain office supplies, equipment, and facilities to ensure a smooth and efficient working environment.
Handle incoming and outgoing mail, faxes, and courier services, and distribute them to the appropriate personnel....
Customer Service
Communication Skills
Phone Etiquette
Scheduling
Data Entry
Problem Solving
Time Management
Interpersonal Skills
Office Software
Attention to Detail
Client Relationship Management
Sales Support
Administrative Support
Communication Skills
Team Collaboration
Problem-Solving
Time Management
Time Management
Time Management
Accounts Payable
Accounts Receivable
Office Administration
Data Entry
Microsoft Excel
Attention to Detail
Time Management
Communication Skills
SQL KNOWLEDGE
Administrative & Finance Support*Prepare daily sales and collection reports.*Issue Job Sheets, Cash Bills, Official Receipts, and Credit Notes using the EMAX system.*Ensure all customer invoices and payment documents are accurately prepared.*Key in supplier purchase invoices and update system records promptly.*Update product costing and maintain accurate administrative records.*Prepare customer monthly statements and follow up on outstanding payments.*Prepare petty cash claims, backup fund requests, and outlet administrative reports.*Maintain proper filing of outlet documents and ensure timely submission to the Finance and HR Departments.Customer Service*Welcome customers and provide professional front counter service.*Answer incoming phone calls and respond to customer enquiries.*Register customer information and prepare service Job Sheets.*Process customer payments and complete vehicle handover.*Coordinate with technicians to update customers on vehicle service progress.*Assist customers with service bookings and appointments.*Support customer satisfaction initiatives, including Google Reviews and customer surveys.Workshop & Operations Support*Coordinate daily workflow between the workshop and front counter.*Monitor vehicle service progress and ensure smooth customer handover.*Safeguard vehicle keys throughout the service process.*Receive and verify stock deliveries.*Assist with stock counting and inventory records.*Place orders for products and consumables when required.*Ensure outlet cleanliness and proper document organisation.HR & Compliance Support*Prepare attendance reports.*Submit overtime claims, leave forms, and other HR-related documents according to schedule.*Ensure compliance with company SOPs and administrative procedures.*Support the Branch Manager in daily outlet operations.*Perform any other duties assigned by Management.
Administrative and executive secretaries perform liaison, coordination and organizational tasks in support of managers and professionals and/or prepare correspondence, reports and records of proceedings and other specialized documentation.
Tasks include –
Drafting administrative correspondence and minutes;...
Customer Service Management
Food and Beverage Operations
Staff Training and Development
Conflict Resolution
Quality Control
Inventory Management
Performance Monitoring
Provide comprehensive administrative support to the management team and other departments, including managing calendars, scheduling meetings, and preparing correspondence.
Handle incoming and outgoing mail, faxes, and courier services, ensuring timely and accurate delivery of documents.
Maintain and organize company records, files, and databases, ensuring information is up-to-date and easily accessible....