Helping the sales team to improve their productivity by contacting customers to arrange appointments and have high-quality, up-to-date support material.
Handling urgent calls, emails, messages and answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events
Handling orders by phone email or mail and checking the orders have the correct prices, discounts, and product numbers. inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time
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