Outlook
Word Processing
Answering Telephones
Calling Clients
Communication Skill
Microsoft Office
Legal Research
Microsoft Office Suite
Client Communication
Customer Service & Client Support: Respond to customer and client enquiries through WhatsApp, email, phone calls, and other communication channels. Provide guidance and support on the company's digital platforms, products, and services.
Office Administration & Asset Management: Manage daily office administrative activities to ensure smooth operations. Coordinate office cleaning, maintenance, repairs, and servicing of equipment, including air-conditioning systems. Maintain and update company asset records, including office equipment, furniture, and other company property.
Business Development Support: Assist the business development team with daily coordination and administrative activities. Support the preparation of business proposals, presentations, and other business-related documents. Follow up on client requests, outstanding matters, and business-related documentation....
Greet customers warmly, assist with menu selections, and take orders accurately. Provide recommendations and ensure customer satisfaction throughout their visit.
Prepare and serve a variety of coffee and other beverages, including espresso drinks, brewed coffee, and specialty drinks according to café recipes and standards. Ensure quality and consistency in every beverage served.
Input orders into the POS system accurately, collaborate with kitchen staff for food orders, and prioritize tasks to ensure timely delivery of orders to customers. Some examples of collaboration would include preparing fresh ingredients and assembling of sandwiches....
Lead the development and execution of integrated marketing strategies across e-commerce platforms (Website, Shopee, TikTok Shop) to drive revenue growth and brand visibility.
Own campaign planning and go-to-market execution for seasonal launches, platform events, and product drops — from briefing through to post-campaign analysis and reporting.
Oversee end-to-end e-commerce operations including product listings, pricing strategy, promotional mechanics, and inventory coordination across all channels....
Assist the team in planning, developing, executing, and coordinating marketing and branding activities across online and offline channels, including setting up marketing team SOPs.
Work closely with the team to manage marketing campaigns and advertising across digital platforms and social media such as Facebook, Instagram, and Google Analytics.
Develop landing pages and online sales funnels to boost e-commerce performance....
Provide excellent online and offline customer service, answer inquiries, resolve issues, offer after-sales service, and maintain good customer relationships.
Handle customer complaints or issues efficiently and professionally.
Proactively follow up on customer issues and effectively manage handovers when colleagues are on leave....
Supply Chain
Business Development
FMCG
Sales operations
Sales
Marketing
verbal and written communication
team management
network development
customer retention
partner/driver engagement
Excel reporting
Customer Relationship Management
Problem-Solving
Communication Skills
Product Knowledge
Active Listening
Purchase Order processing and management
Inventory and stock monitoring
Procurement documentation and record keeping
Invoice verification and reconciliation
Data entry and administrative support
To assist in preparation of full set accounts and tax computation for various client.
Preparation of the tax computation for company and individual.
Responsible in handling tax compliance such as registration of income tax files, submission of annual tax return, tax estimate and tax return of employer....