Human Resources (HR)
Employee Relations
Recruitment/Talent Acquisition
Performance Management
HR Policies and Procedures
Compensation and Benefits
Training and Development
Ensure seamless end-to-end credit assessment process for customers across global shipping and other divisions operations; ensure full compliance to internal policies and relevant regulations.
Strong business acumen with good appreciation to translate relevant to market trends, regulatory developments, and business strategy into forward-looking credit risk mitigation actions to balance growth objectives with prudent risk appetite to support sustainable business outcomes.
Develop and mentor a global team of credit analysts with ability to build new highly competent team for future new scope transition.
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Human Resources Management
Payroll Processing
Administrative Support
Office Management
Recruitment
Employee Relations
Record Keeping
Organizational Skills
Time Management
Communication Skills
Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes.
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To manager and co-ordinate the sales and marketing activities of various outlets within the One Stop Home Improvement Shopping Mall we have just opened recently
To work closely with external consultant to market the Mall. We expect the person to help developing the marketing strategy, promotions ideas as well as to organize various marketing events at the mall
To co-ordinate with all the suppliers both local and overseas to drive the sales
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Assist with recruitment and onboarding processes, including posting job openings, screening resumes, scheduling interviews, and conducting reference checks
Support the HR team in maintaining employee records and documentation
Assist with employee relations and engagement initiatives
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Brand Leadership: Take full ownership of brand strategy, from vision to execution. Build annual marketing plans that drive measurable business results and consumer love.
Campaign Innovation: Design and launch best-in-class integrated campaigns—from concept to market execution. You'll have the freedom to think big and the resources to make it happen.
Digital & Social Mastery: Lead our digital transformation with cutting-edge social media strategies that meet consumers where they live, scroll, and engage.
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Human Resources (HR)
Employee Relations
Recruitment/Talent Acquisition
Performance Management
HR Policies and Procedures
Compensation and Benefits
Training and Development
Loyalty & Digital Analyst (Marketing)Oil & Gas Industry1 Year Contract (renewable)Mon – Fri (9am – 6pm) – HybridKuala Lumpur (beside NU Sentral)Base Salary: MYR 5,000 - MYR 5,500Role PurposeThe Loyalty & Digital Analyst supports the growth and performance of Client’s loyalty, CRM and App ecosystem by turning data into actionable insights.The role is responsible for tracking loyalty performance, CRM effectiveness, App engagement, digital voucher performance, campaign results, issue trends and tech delivery progress. The analyst will support the team in identifying growth opportunities, diagnosing operational or technical issues, improving campaign effectiveness and enabling better business decisions for Client App and loyalty roadmap prioritization.This role works closely with the Loyalty & Digital Manager and Loyalty & Digital Implementer, Loyalty partner, IT, digital product teams, CRM agencies, vendors and internal stakeholders.Key Accountabilities1. 1. Performance & Insightso Monitor and analyze loyalty, CRM and App performance.o Track key metrics including TAC, acquisition and retention.o Provide insights and recommendations to drive business growth.o Build and maintain regular performance dashboards and reports.2. Campaign & CRM Analyticso Support customer segmentation and campaign targeting.o Measure campaign effectiveness and identify optimization opportunities.o Conduct post-campaign analysis and share key learnings.o Support test-and-learn initiatives and A/B testing3. Shell App & Digital Product Supporto Monitor app adoption, engagement and customer journeys.o Identify customer pain points and improvement opportunities.o Provide data and insights to support Shell App roadmap decisions.o Support business case development for new features and enhancements.4. Issue Management & Escalation Supporto Assess customer and business impact of issues.o Support customer operations in escalation and provide updates for stakeholders.5. Tech Delivery & UAT Supporto Support business requirements, UAT and launch readiness activities.o Track defects, enhancements and delivery progress.o Coordinate testing for loyalty, CRM, voucher and app features.o Monitor performance after launch and highlight issues or opportunities
Human Resources (HR)
Employee Relations
Recruitment/Talent Acquisition
Performance Management
HR Policies and Procedures
Compensation and Benefits
Training and Development