5,000+ Call Center Agent Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
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"call center agent"
Boleh Sembang
Up to MYR5,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Jadilah pemohon terawal!
Posted
a day ago
Boleh Sembang
Mandarin Customer Service Executive (Outbound Call Support)
Undisclosed
Graduan Baru
Dekat Stesen Tren
- Make outbound calls to customers to provide product and service information.
- Provide accurate and timely information to customers regarding products, services, and account details.
- Document all customer interactions and resolutions in the company's CRM system. ...
Jadilah pemohon terawal!
Posted
2 days ago
Boleh Sembang
Customer Service Executive
MYR1,700 - MYR2,500 Sebulan
+Pampasan Tambahan
Graduan Baru
Dekat Stesen Tren
- Respond promptly and professionally to customer inquiries via live chat, email, and social media platforms, providing accurate information and solutions.
- Assist customers with product information, order status, technical issues, and general support questions, ensuring a positive customer experience.
- Document all customer interactions and resolutions accurately in the CRM system, maintaining detailed records for future reference and analysis. ...
Jadilah pemohon terawal!
Posted
10 hours ago
Boleh Sembang
CUSTOMER SUPPORT EXECUTIVE (Hq-selangor)
MYR2,400 - MYR3,000 Sebulan
- Customer Inquiry Management: Act as the primary point of contact for customer inquiries, service requests, and operational support via phone, email, and messaging platforms.
- Service & Technical Coordination: Liaise closely with field technicians and the after-sales team to schedule maintenance, routine checking, emergency troubleshooting, and pre-delivery inspections (PDI).
- Feedback & Problem Resolution: Proactively follow up with clients post-service/delivery to ensure satisfaction, address issues promptly, and maintain long-term client relationships. ...
Posted
a day ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- ACCOUNTABILITIESFinancial• To take pro-active actions to prevent fraud and losses (internal & external)• To contribute to deposit growth by way of soliciting new accounts.• To assist in managing cost control for the branch as per approved budget.
- Process• Perform daily branch activities in accordance to Bans internal policies ®ulatory requirement.• Effective cash handling and ensure Mid Day and End of Day cash balancing isperformed in accordance with procedures.• Ensure accuracy in day end balancing within reasonable time.• Compliance to individual teller/drawer limit.• Compliance to Banks standard average serving time and average waiting time.• Daily vouchers bundling and cross checking of vouchers at the end of day.• Ensure compliance on regulatory requirements such as FSA, iFSA, PDPA, AMLA,PCT,FEA, FATCA, CRS etc.• Ensure satisfactory audit rating and issues raised are resolved within specified timeframe.• Perform filing, printing daily reports, bundling of daily vouchers, submission ofdocuments via DIS, prepare monthly report and back room functions.
- Customer• Ensure efficient customer service level in order to meet SLA as well as to alleviateany customer’s complaint.• Ensure accuracy and error free in service delivery.• Attend customer`s enquiries / complains immediately and adhere to complaintsescalation procedures.• To maintain good rapport with internal and external customers. ...
Jadilah pemohon terawal!
Posted
4 days ago
Boleh Sembang
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.
- Handle critical customer issues involving bookings, cancellations, and refunds, delivering timely and considerate resolutions.
- Guide and support team members through regular coaching to help them achieve and surpass performance targets. ...
Jadilah pemohon terawal!
Posted
8 days ago
Undisclosed
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- To provide polite, professional and accurate response to customer.
- To receive inbound calls from customer and arrange for appointment(s) or customer inquiries.
- To handle outbound calls. ...
Jadilah pemohon terawal!
Posted
8 days ago
Boleh Sembang
Customer Service & Marketing Support Executive (Mandarin Speaker) (Min. Rm3,500)
MYR3,500 - MYR3,501 Sebulan
Dekat Stesen Tren
- Handle and resolve customer inquiries.
- Input orders, ensuring they are processed according to customer requirements and all orders are accurate and delivered on time.
- Build and maintain quality relationships with customers and suppliers. ...
Jadilah pemohon terawal!
Posted
2 days ago
Boleh Sembang
Undisclosed
- Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner.
- Coordinate with overseas agents on shipment consolidation (Air & Ocean).
- Work closely with the Operations team to ensure timely delivery of shipments. ...
Jadilah pemohon terawal!
Posted
8 days ago
Boleh Sembang
MYR3,200 - MYR4,000 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Deliver professional and responsive customer support via phone, ensuring a high standard of service.
- Handle customer inquiries, provide accurate information, and recommend appropriate solutions.
- Resolve customer complaints promptly and professionally while ensuring customer satisfaction. ...
Posted
8 days ago
Boleh Sembang
MYR2,500 - MYR3,100 Sebulan
- Assist in processing customer orders accurately using the ERP system.
- Support daily coordination with production and logistics teams to ensure on-time delivery.
- Update customers on order status, delivery schedules, and any delays. ...
Posted
9 days ago
Boleh Sembang
Undisclosed
Dekat Stesen Tren
- Handle Difficult Calls & Emails: Speak with unhappy customers, calm them down, and help them solve their issues.
- Investigate Problems: Look into customer accounts, payment records, and app data to find the root cause of the problem.
- Negotiate Fair Solutions: Decide when to give refunds, discounts, or special help based on company guidelines. ...
Jadilah pemohon terawal!
Posted
9 days ago
Undisclosed
Dekat Stesen Tren
- Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership
- Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership
- Handle customer’s concern, analyse root cause and take improvement activities ...
Jadilah pemohon terawal!
Posted
8 days ago
Boleh Sembang
MYR2,500 - MYR4,500 Sebulan
Dekat Stesen Tren
- Build, maintain, and strengthen relationships with existing and potential customers.
- Coordinate and monitor shipment activities, ensuring timely updates are provided to customers regarding shipment status.
- Promote the Company's logistics services and solutions to enhance customer satisfaction and business growth. ...
Jadilah pemohon terawal!
Posted
3 days ago
Boleh Sembang
MYR2,500 - MYR4,500 Sebulan
Dekat Stesen Tren
- Build, maintain, and strengthen relationships with existing and potential customers.
- Coordinate and monitor shipment activities, ensuring timely updates are provided to customers regarding shipment status.
- Promote the Company's logistics services and solutions to enhance customer satisfaction and business growth. ...
Posted
3 days ago
Boleh Sembang
MYR4,500 - MYR5,500 Sebulan
Dekat Stesen Tren
- Assist customers with hotel reservations, booking amendments, cancellations, refunds, and other travel-related enquiries.
- Provide support through inbound calls, emails, live chat, or other assigned customer service channels.
- Explain booking policies, payment matters, promotional terms, and platform procedures clearly. ...
Posted
8 days ago
Boleh Sembang
MYR3,200 - MYR4,000 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Answer inbound calls from customers.
- Respond to customer requests and inquiries by answering product and service questions.
- Identify and resolve customers’ problems and complaints by selecting the best solution. ...
Posted
3 days ago
Boleh Sembang
MYR4,400 - MYR4,500 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle pre and post reservation inquiries by phone, e-mail and fax;
- Handle customer requests by phone and e-mail;
- Modify, change and/or cancel existing reservations; ...
Posted
8 days ago
Boleh Sembang
MYR3,000 - MYR4,500 Sebulan
Graduan Baru
Sungai Tinggi, Selangor
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards. ...
Jadilah pemohon terawal!
Posted
8 days ago
Boleh Sembang
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle high-level complaints, airline-related issues, and escalations requiring urgent attention.
- Act as the final contact point for complex customer issues, including manager callbacks and High Value/escalated cases.
- Perform in-depth root cause analysis, investigate disputes, and determine responsible parties. ...
Posted
8 days ago
Boleh Sembang
MYR6,500 - MYR8,500 Sebulan
55100 Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Premium Escalation Management：Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency.
- Reconciliation & Discrepancy Resolution：Perform rigorous statement verification and reconciliation to ensure 100% accuracy between client statements and internal records, investigating and resolving discrepancies within required timeframes.
- Rate Approval & Compliance：Review and approve foreign exchange (FX) rates negotiated by junior team members, ensuring both profitability and compliance prior to transaction processing. ...
Posted
4 days ago
Boleh Sembang
MYR2,500 - MYR4,500 Sebulan
Dekat Stesen Tren
- Build, maintain, and strengthen relationships with existing and potential customers.
- Coordinate and monitor shipment activities, ensuring timely updates are provided to customers regarding shipment status.
- Promote the Company's logistics services and solutions to enhance customer satisfaction and business growth. ...
Jadilah pemohon terawal!
Posted
3 days ago
Boleh Sembang
MYR2,500 - MYR4,500 Sebulan
Dekat Stesen Tren
- Build, maintain, and strengthen relationships with existing and potential customers.
- Coordinate and monitor shipment activities, ensuring timely updates are provided to customers regarding shipment status.
- Promote the Company's logistics services and solutions to enhance customer satisfaction and business growth. ...
Jadilah pemohon terawal!
Posted
3 days ago
Boleh Sembang
MYR2,400 - MYR2,500 Sebulan
Graduan Baru
- Install and service equipment at customer sites.
- Troubleshoot/Fix technical issues/Product testing.
- Perform routine maintenance and inspections. ...
Jadilah pemohon terawal!
Posted
8 days ago
Boleh Sembang
MYR1,500 - MYR3,700 Sebulan
Graduan Baru
- • Answer customer inquiries over the phone, chat, and/or email.• Log customer interactions in our system for proper documentation.• Follow-up with customers as appropriate• Participate in team meetings and strategize on team performance improvement.• Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement.
Jadilah pemohon terawal!
Posted
4 days ago
Boleh Sembang
MYR3,000 - MYR3,500 Sebulan
Graduan Baru
George Town, Pulau Pinang
- Diploma, Bachelor's Degree, or equivalent qualification in any discipline.
- Fresh graduates are encouraged to apply.
- Minimum of 6 months' customer service experience in any industry; experience in the airline, travel, hospitality, tourism, airport, or contact centre industry is an added advantage. ...
Posted
4 days ago
Boleh Sembang
MYR3,800 - MYR4,500 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- • Answer customer inquiries over the phone, chat, and/or email.• Log customer interactions in our system for proper documentation.• Follow-up with customers as appropriate• Participate in team meetings and strategize on team performance improvement.• Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement.
Jadilah pemohon terawal!
Posted
3 days ago
Boleh Sembang
Technician Cum Customer Service
MYR3,000 - MYR4,800 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Provide first-level technical support and troubleshooting for hardware, software, and network issues reported by customers, ensuring timely resolution and minimal disruption.
- Respond to customer inquiries via phone, email, and in-person, delivering exceptional customer service by actively listening, understanding needs, and providing accurate information.
- Diagnose and resolve technical problems related to company products and services, escalating complex issues to senior technicians or relevant departments when necessary. ...
Posted
9 hours ago
MYR2,200 - MYR3,000 Sebulan
+Pampasan Tambahan
Dekat Stesen Tren
- RM2,300–RM3,000 basic salary with commission after confirmation
- Training provided; transport industry experience is not required
- Fresh graduates welcome ...
Jadilah pemohon terawal!
Posted
a day ago
Boleh Sembang
MYR4,000 - MYR5,000 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle customer enquiries via phone, email,andlive chat
- Provide accurate information and appropriate solutions to customers
- Resolve customer issues professionally and efficiently ...
Jadilah pemohon terawal!
Posted
5 days ago