5,000+ Call Center Agent Jobs in Malaysia | Job Vacancies | July 2026 | Maukerja

Showing 8,633 jobs results for "call center agent"
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Chat Available
MYR2,000 - MYR3,000 Per Month
Near Train Station
  • Quick, text-based support, verbal troubleshooting for complex issues.
  • Perform daily operations task.
  • Any other tasks as and when assigned by superior from time to time. ...
Posted
4 days ago
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Chat Available
MYR4,500 - MYR5,100 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Key Responsibilities:
  • • Professionally handle inbound and outbound calls and emails from customers and distributors, ensuring a positive and consistent experience.
  • • Accurately document all interactions and transactions in the CRM database, maintaining up-to-date and comprehensive records. ...
Customer Service CRM
+12

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Posted
14 hours ago
Undisclosed
Near Train Station
  • Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership
  • Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership
  • Handle customer’s concern, analyse root cause and take improvement activities ...

Be an early applicant!

Posted
5 days ago
Chat Available
MYR4,000 - MYR5,500 Per Month
  • Handle customer inquiries and concerns via phone, email, and other communication channels in a timely and professional manner.
  • Coordinate with overseas agents on Air and Ocean freight shipment consolidation.
  • Work closely with the Operations team to ensure smooth and timely shipment delivery. ...
Customer Service Freight Forwarding
+11
Posted
2 days ago
Undisclosed

KL City, WP Kuala Lumpur

Near Train Station
  • To provide polite, professional and accurate response to customer.
  • To receive inbound calls from customer and arrange for appointment(s) or customer inquiries.
  • To handle outbound calls. ...

Be an early applicant!

Posted
5 days ago
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Chat Available
MYR2,500 - MYR3,600 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Answers customer inquiries via phone, email , SMS, and live chat/social media platform
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Identify and assess customers’ needs to achieve satisfaction ...
Posted
5 days ago
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Chat Available
MYR2,000 - MYR3,000 Per Month
  • Handle customer enquiries via phone, email, or messaging platforms.
  • Resolve customer issues promptly and provide excellent customer service.
  • Maintain accurate customer records and follow up on enquiries when required. ...
Posted
a day ago
Undisclosed
  • Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership
  • Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership
  • Handle customer’s concern, analyse root cause and take improvement activities ...

Be an early applicant!

Posted
9 days ago
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Chat Available
Undisclosed
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle inbound customer inquiries via phone, email, and chat, providing accurate and timely information about products and services.
  • Resolve customer issues and complaints efficiently and professionally, aiming for first-contact resolution whenever possible.
  • Document all customer interactions, transactions, comments, and actions taken in the CRM system. ...
Customer Service Communication Skills
+3
Posted
2 days ago
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MYR2,800 - MYR3,800 Per Month
+Additional Compensation
Fresh Graduates
  • Minimum SPM or equivalent
  • Basic IT knowledge
  • Pleasant personality, cooperative and work well with co-workers ...
Customer Service Customer service
+2
Posted
2 days ago
MYR4,700 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • - Handle inbound calls, chats and emails inquiries from Singapore customers regarding account balances, transactions, credit card usage, payments, and fees.• Assist Singapore customers with lost or stolen cards, fraudulent activity, and account security issues.• Provide information about banking products and services such as credit limits, interest rates, reward points, and billing cycles.• Process service requests like account updates, disputes, and payment arrangements.• Ensure accurate documentation of all customer interactions in the system.• Follow compliance and data security standards in all customer interactions.• Escalate complex issues to the appropriate department while ensuring customer satisfaction.• Achieve individual and team performance targets such as call handling time, customer satisfaction, and first-call resolution, etc.
Customer Service Customer Support
+3
Posted
9 days ago
Undisclosed
Near Train Station
  • Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership
  • Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership
  • Handle customer’s concern, analyse root cause and take improvement activities ...

Be an early applicant!

Posted
9 days ago
Chat Available
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
  • Brief customers and agents on products and promotions and resolve complaints.
  • Handle confirmation to purchase submissions, lot enquiries, reservations and confirmations, transfer and cancellation cases.
  • Monitor and update customer database and zone plan for sold out lots. ...
customer service administration
+1

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Posted
a day ago
Chat Available
MYR3,500 - MYR5,000 Per Month
Near Train Station
  • Prepare and follow up the necessary shipping documents.
  • Ensure timely submission of related shipping documents to customers, carriers and agents.
  • Prepare and follow up the necessary shipping documents. Check and verify all shipping documents. ...
Posted
16 hours ago
Chat Available
MYR2,600 - MYR3,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Assist customers through chat, phone calls, and email
  • Handle common customer concerns such as:
  • Product inquiries ...
Posted
6 days ago
Chat Available
MYR2,000 - MYR2,500 Per Month
Near Train Station
  • Deliver excellent customer service by assisting customers in a friendly, professional, and efficient manner.
  • Recommend suitable products and provide accurate information to meet customers' needs.
  • Process sales transactions accurately and handle cash responsibly. ...
Posted
6 days ago
Chat Available
MYR2,000 - MYR2,500 Per Month
Near Train Station
  • Provide friendly and professional customer service
  • Explain products and assist with customer inquiries
  • Process transactions accurately and handle cash responsibly ...
Posted
6 days ago
MYR3,000 - MYR4,300 Per Month
Near Train Station
  • Handle processing of customer application forms from all channels.
  • Perform account creation and setup for newly onboarded customers and manage existing customer base.
  • Verify and process necessary documentation, ensuring compliance with regulatory requirements. ...

Be an early applicant!

Posted
8 days ago
Chat Available
MYR2,600 - MYR3,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Manage customer inquiries across multiple channels, including live chat, inbound/outbound calls, and email.
  • Resolve first-level (L1) queries efficiently, covering:
  • General product and service information ...
Posted
6 days ago
MYR4,000 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
  • Provide accurate information and solutions to customers regarding products and services.
  • Resolve customer issues and complaints while ensuring a positive customer experience. ...
Posted
7 days ago
Chat Available
MYR2,000 - MYR2,500 Per Month
  • Deliver excellent customer service by assisting customers in a friendly, professional, and efficient manner.
  • Recommend suitable products and provide accurate information to meet customers' needs.
  • Process sales transactions accurately and handle cash responsibly. ...
Posted
6 days ago
Chat Available
MYR2,600 - MYR3,900 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Manage customer interactions across multiple channels
  • Handle Level 1 (L1) support queries
  • Adhere strictly to SOPs and communication scripts ...
Posted
6 days ago
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MYR2,100 - MYR2,500 Per Month
Fresh Graduates
  • Donor Engagement
  • Prospect Identification
  • Proposal development ...
Communication Problem Solving
+3
Posted
4 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Near Train Station
  • Manage incoming customer inquiries efficiently across multiple channels, including phone, email, live chat, and social media.
  • Actively listen to identify and diagnose customer needs or complaints; provide accurate, valid, and complete information to resolve issues effectively.
  • Maintain a deep understanding of our products, services, and hotel operations to guide customers and offer relevant recommendations. ...
MS Office Google Workspace
+7
Posted
7 days ago
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Chat Available
MYR4,000 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide exceptional customer service and support to clients via phone, email, and live chat, addressing inquiries and resolving issues promptly and professionally.
  • Act as the first point of contact for customer concerns, demonstrating empathy and actively listening to understand their needs and provide effective solutions.
  • Maintain a deep understanding of the company's products and services to accurately answer customer questions and offer guidance. ...
Communication Mandarin
+3
Posted
2 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Respond to customer enquiries.
  • Assist customers via phone, email, and chat.
  • Follow up with customers when needed. ...
Communication Customer Management
+1
Posted
3 days ago
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Chat Available
MYR2,400 - MYR2,700 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Attend to all inbound and perform outbound calls as assigned.
  • Ensure complete follow through on all customer queries, investigation and feedback.
  • Participates in customer satisfaction improvement and call quality initiatives. ...
Customer Service Outbound Calling
+3
Posted
4 days ago
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Chat Available
MYR2,500 - MYR2,800 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Respond to inbound calls, emails, and live chats from hospital customers professionally
  • Provide information regarding hospital services, specialists, appointments, and medical enquiries
  • Assist with appointment booking, record updates, and administrative support ...
Customer Service Communication Skills
+2
Posted
15 hours ago
Chat Available
MYR2,600 - MYR3,500 Per Month
Near Train Station
  • Handle customer inquiries via live chat, inbound/outbound calls, and email
  • ResolveLevel 1 (L1) queriessuch as:
  • General product information ...
Posted
6 days ago
Chat Available
MYR2,600 - MYR3,500 Per Month
Fresh Graduates

Cheras (Kuala Lumpur), WP Kuala Lumpur

Near Train Station
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner, addressing questions about products, services, and orders.
  • Provide accurate information and solutions to customer issues, escalating complex problems to the appropriate team or supervisor when necessary.
  • Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints in the CRM system. ...
Posted
13 days ago