Check-In Procedures: Welcome mothers and families upon arrival, handle check-in processes, and provide an orientation of the center’s facilities and services.
Check-Out Procedures: Manage check-out processes, ensuring all necessary paperwork is completed, and gather feedback on the experience.
Schedule Coordination: Arrange schedules for care services, meals, and any special activities or events.
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Basic computer skills
including Microsoft Office/Google Workspace.
Fluent in English
Mandarin would be an added advantage.
Comfortable working shifts
weekends
and public holidays when required.
Proficient in Microsoft Office (Word & Excel).
Good communication and organizational skills.
Responsible
positive attitude
and eager to learn.
Able to work independently and as part of a team
Compliant Communication:Conduct professional communications with overdue clients via phone and other compliant channels. Remind and guide clients to make timely payments, and assist them in formulating reasonable repayment plans.
Information Maintenance:Promptly update client information and follow-up records to ensure data accuracy and completeness.
Risk Alert: Keenly identify potential risks or fraudulent activities during communications and promptly report them for handling.
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Provide comprehensive administrative support to the management team and various departments, including managing correspondence, scheduling meetings, and preparing documents.
Maintain and organize company records, files, and databases with a high degree of accuracy, ensuring easy retrieval and compliance with record-keeping policies.
Manage office supplies inventory, place orders, and ensure the smooth operation of office equipment and facilities.
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Perform various HR and administrative support tasks, including stationery and uniform coordination, data entry, filing, scheduling, and general record management.
Monitor office stationery and staff uniform inventory levels.
Coordinate printing needs for company letterheads, business cards, name tags, invoices, envelopes, etc.
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QA/QC Document Management: Maintain, log, and organize all QA/QC documentation, including Method Statements, Inspection and Test Plans (ITPs), Request for Inspections (RFIs), Non-Conformance Reports (NCRs), Corrective Action Reports (CARs), and Material Review Applications (MRAs).
EDMS & Register Maintenance: Operate and update the Electronic Document Management System (EDMS) and maintain accurate master document registers for all incoming/outgoing QA/QC transmittals.
Inspection & Testing Records: Coordinate the registration, distribution, filing, and close-out tracking of site inspection sheets, lab test reports (soil, concrete, asphalt, steel), and third-party test results.
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QA/QC Document Management: Maintain, log, and organize all QA/QC documentation, including Method Statements, Inspection and Test Plans (ITPs), Request for Inspections (RFIs), Non-Conformance Reports (NCRs), Corrective Action Reports (CARs), and Material Review Applications (MRAs).
EDMS & Register Maintenance: Operate and update the Electronic Document Management System (EDMS) and maintain accurate master document registers for all incoming/outgoing QA/QC transmittals.
Inspection & Testing Records: Coordinate the registration, distribution, filing, and close-out tracking of site inspection sheets, lab test reports (soil, concrete, asphalt, steel), and third-party test results.
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