Customer Relations Jobs in Selangor - June 2026 - Urgent Hiring
Showing 1,162 jobs results for
"customer relations"
in Selangor
MYR4,200 - MYR4,500 Per Month
Near Train Station
- Act as the primary owner of complex, escalated, and exception-based customer cases across voice, email, and social channels
- Handle AI-escalated cases via Zendesk, ensuring full ownership from assignment to resolution
- Investigate and resolve complex issues including fraud cases, missing points disputes, data privacy requests, and partner-related concerns ...
Be an early applicant!
Posted
16 days ago
MYR2,000 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
- Handle customer inquiries via phone, email, and chat
- Resolve complaints professionally
- Provide accurate service/product information ...
Posted
a month ago
Chat Available
MYR2,800 - MYR3,200 Per Month
Fresh Graduates
Near Train Station
- To attend to all inbound and outbound calls and emails assigned within the stipulated timeline.
- Maximizing opportunities to promote our services and products to consumers where required.
- Identify and handle customer enquiries till completion, ensuring highest accuracy and customer satisfaction. ...
Be an early applicant!
Posted
15 days ago
Chat Available
MYR2,800 - MYR3,200 Per Month
Near Train Station
- Greet visitors and respond to customer inquiries via phone, chats, messages, email, or in person.
- Respond to customer inquiries via phone, email, and WhatsApp in timely and professional manner
- Handle customer complaints and provide appropriate solutions, ensure all communications are aligned with company standards and policies. ...
Posted
4 days ago
MYR3,500 - MYR5,500 Per Month
- Respond promptly and professionally to customer inquiries via phone, email, and live chat.
- Liaise with overseas agents to coordinate shipment consolidation for both air and ocean freight.
- Collaborate with the Operations team to ensure timely and accurate delivery of shipments. ...
Posted
a month ago
Customer Service Executive (E-commerce)
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Handle customer enquiries via e-commerce platforms (Shopee, Lazada, etc.)
- Follow up on parcel status and provide delivery updates to customers
- Resolve delivery-related issues such as delays, missing, or damaged parcels ...
Posted
2 days ago
Customer Service Executive (OEM/ODM Skincare/ Cosmetics)
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Act as the primary support contact for clients throughout their OEM/ODM journey, ensuring smooth communication and timely assistance.
- Respond promptly to client inquiries, concerns, and feedback, providing accurate information and solutions related to products, timelines, and processes.
- Assist clients in understanding product options, formulation details, packaging choices, and compliance requirements in a clear and service-oriented manner. ...
Posted
5 days ago
Customer Service Tour Coordinator
MYR3,000 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
- Assist customers with travel bookings, itinerary planning, and general inquiries
- Handle customer complaints and provide timely and effective resolutions
- Maintain strong relationships with clients and ensure high levels of customer satisfaction ...
Posted
4 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Handle customer inquiries across platforms (WhatsApp, Facebook, calls etc)
- Liaise the communication between customers and internal teams
- Manage appointments and maintain accurate records ...
Posted
3 days ago
Executive - Customer Service
Undisclosed
- Handle online enquiries and feedback from social media channels, enquiry email, membership App, and any related online channels. Ensure customer feedback is raised and resolved.
- Handle inbound calls and outbound calls if required.
- Maintain accurate records and document all customer service interactions and resolutions. ...
Posted
2 days ago
Chat Available
中文&粵語客服 - Customer Service Executive (Mandarin & Cantonese Speaking)
MYR3,000 - MYR3,500 Per Month
Near Train Station
- Answer inbound customer calls, including detailed recording of the issue according to defined processes.
- Check if reported incident is covered by contract and also if caller information and address details are correct, then initiate defined actions.
- Transform tickets created by any Customer Service channel into the Ticket system. ...
Good technical knowledge in supported customer specific Hardware and SW environment
Knowledge of customer service principles and practices
+7
Posted
a month ago
Chat Available
MYR600 - MYR800 Per Month
Fresh Graduates
Near Train Station
- Monthly allowance provided - RM 800 Monthly
- Based in Kota Damansara, Selangor
- Minimum 3 months duration ...
Posted
a month ago
Up to MYR1,200 Per Month
Near Train Station
- Greet visitors and handle customer enquiries via phone, email, WhatsApp, chat platforms, and in person
- Respond to all customer enquiries in a timely, professional, and courteous manner
- Handle customer complaints and provide appropriate solutions in line with company policies ...
Posted
17 days ago
Warehouse Customer Service
MYR2,500 - MYR5,000 Per Month
Fresh Graduates
- Handle customer orders and enquiries (via WhatsApp / phone)
- Follow up on inbound and outbound warehouse operations
- Coordinate with warehouse staff and drivers for delivery arrangements ...
Posted
4 days ago
Chat Available
MYR2,800 - MYR3,800 Per Hour
Near Train Station
- Respond to customer inquiries via email, phone, and live chat in a timely and professional manner, addressing product questions, order status, and general support needs.
- Investigate and resolve customer complaints and issues effectively, demonstrating strong problem-solving skills to ensure customer satisfaction and retention.
- Process customer orders, returns, and exchanges accurately, maintaining detailed records and coordinating with relevant departments to ensure smooth operations. ...
Posted
9 days ago
Chat Available
Customer Service Executive
MYR3,800 - MYR4,500 Per Month
- Communicating with customers through various channels.( WhatsApp& phone call)
- Process customer orders
- Track and updates customers shipment status ...
Posted
3 days ago
Customer Service-Travelling/Reservation/ IT (Cyberjaya) NO OVERNIGHT SHIFT - Package up to RM4900
MYR4,000 - MYR4,900 Per Month
Fresh Graduates
- Understand customer enquiries and respond via applicable channels: email, chat etc
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required ...
Posted
3 days ago
Chat Available
Customer Service (Mandarin Speaker)
MYR3,000 - MYR5,000 Per Month
Fresh Graduates
- To efficiently handle inbound and outbound customer call inquiries.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services. ...
Posted
4 days ago
Chat Available
MYR800 - MYR1,000 Per Month
Fresh Graduates
Near Train Station
- Gain real-world experience making cold calls to understand customer needs and generate leads.
- Learn the basics of consultative selling and CRM tools.
- Assist in planning and executing marketing campaigns and events. ...
Be an early applicant!
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
Near Train Station
- Respond promptly and professionally to customer inquiries via social media and email.
- Assist with app-related issues and basic troubleshooting.
- Maintain accurate customer interaction records. ...
Posted
9 days ago
Chat Available
MYR1,800 - MYR2,000 Per Month
- Maintain good relationship with existing customers
- Response to customers' enquiries
- To promote and explain precise information over to customers ...
Posted
24 days ago
MYR4,000 - MYR6,000 Per Month
Near Train Station
- Handle inbound customer inquiries via phone, email, and chat regarding business banking products and services, including accounts, loans, and digital banking platforms.
- Provide accurate and efficient solutions to customer issues, escalating complex problems to the appropriate departments when necessary.
- Assist business clients with account opening, maintenance, and transaction inquiries, ensuring compliance with bank policies and procedures. ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
- Handle daily customer inquiries on Shopee/TikTok (product, delivery, promotions)
- Provide accurate product recommendations (TV, washing machine, aircond, etc.)
- Convert inquiries into sales through effective communication ...
Posted
a month ago
Chat Available
Customer Service Support Executive (Mandarin)
MYR2,800 - MYR4,000 Per Month
Fresh Graduates
- This position strictly requires fluency in Mandarin (speaking, writing, and typing).
- Deliver prompt, accurate, and effective solutions to all customer-related issues.
- Handle inbound and outbound customer inquiries efficiently and professionally. ...
Posted
3 days ago
Customer Service Supervisor
MYR4,500 - MYR6,000 Per Month
+Additional Compensation
- Receive and review customer orders accurately
- Confirm key details: port of origin, destination, transport mode, cargo details, and timeline
- Coordinate with operations and booking teams on space and rates ...
Posted
2 days ago
MYR3,300 - MYR4,800 Per Month
+Additional Compensation
Near Train Station
- Provide friendly and efficient service to our clients.
- Be a first point of contact to handle and resolve customer inquiries and feedback.
- Respond professionally to inbound phone calls, including urgent situations. ...
Posted
6 days ago
MYR2,800 - MYR4,500 Per Month
Near Train Station
- Job Expectations:• Understand customer enquiries related to their hotel bookings and respond via applicable channels: email, and chat• Understand customer enquiries and ensure they are answered or routed through the appropriate support channel• Making outbound calls to the hotel in urgent cases• Manage customer escalations and ensure that these are answered, tracked, and escalated as required• Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and complaint management processes• Ensure all SLAs are met accordingly• Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied• Provide a high level of professionalism and competent customer service• Able to communicate effectively with customers in a friendly and polite manner following the processes• Able to read, write, and speak fluently and spontaneously in both English and Mandarin, for native speakers, in their native language
Posted
a month ago
Chat Available
MYR1,500 - MYR3,700 Per Month
Fresh Graduates
Near Train Station
- • Answer customer inquiries over the phone, chat, and/or email.• Log customer interactions in our system for proper documentation.• Follow-up with customers as appropriate• Participate in team meetings and strategize on team performance improvement.• Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement.
Posted
a month ago
Chat Available
Up to MYR10 Per Hour
Fresh Graduates
Near Train Station
- Omnichannel Support:Manage inbound and outbound customer interactions viavoice calls, emails, and live chat systems.
- Inquiry Management: Address and resolve diverse customer concerns, ranging from transactional issues (e.g., order modifications, cancellations) to informational requests.
- System Proficiency:Accurately record customer data and interaction logs using various CRM tools and in-house platforms such asZendesk, iTravel, and CCS. ...
Posted
15 hours ago
MYR1,000 - MYR1,200 Per Month
Fresh Graduates
Near Train Station
- Assist in daily administrative and operational tasks
- Support marketing or customer service activities
- Data entry, documentation, and basic coordination ...
Be an early applicant!
Posted
2 months ago
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