Ensure seamless daily operations and fulfillment of client requirements in line with agreed service levels, serving as the primary point of contact for assigned clients and agencies on all operational matters while building and maintaining strong relationships with internal and client teams
Drive cross-functional coordination across Marketing, Trade Marketing, Supply Chain, and other departments, covering co-packing activities, Point-of-Sale (POS) material inventory management, material master updates, pricing, product hierarchy, and labeling documentation
Manage timely raising of Purchase Orders in collaboration with the Inventory Planning team, and oversee monthly branch Stock Transfer Orders (STO) to ensure accurate and on-schedule execution
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• Process monthly payroll for all permanent and part-time employees in Singapore and Thailand, ensuring all applicable payroll components are accurately captured and processed.
• Oversea end to end HR operational which includes but not limited to ensuring proper payroll audit standard, expats visa application/renewal, Long Service Award Programme, Experience and sound HR advisory within department.
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Ensure smooth daily operations and fulfillment of client requirements in line with agreed service levels for agencies within assigned portfolios
Serve as the primary point of contact for assigned clients and agencies on operational matters, building and maintaining strong, productive relationships with internal stakeholders and client teams
Coordinate co-packing activities and monitor Point-of-Sale (POS) material inventory in collaboration with Product Management and client teams
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The selected candidate will be responsible for managing warehouse operations related to medical device products, including laboratory equipment used for testing and molecular analysis, point-of-care testing (POCT) devices, cold storage areas, and other related items.
To ensure that the warehouse operates at peak efficiency – with customer satisfaction as the primary goal especially in the distribution of RCPA QAP survey materials to participants in timely and proper conditions according to prescribed standards set.
To develop warehouse operations systems by adhering to product handling, storage requirements, inventory, logistics processes, and shipping methods requirements.
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Own end-to-end operational delivery across AP, OTC, and RTR processes, ensuring transactions are processed accurately, on time, and in compliance with contractual SLAs and KPIs.
Oversee daily operations, month-end close activities, and critical financial reporting cycles, proactively resolving bottlenecks and escalations.
Act as the primary escalation point for operational issues; drive root-cause analysis and implement sustainable corrective actions.
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Lead, coach and develop the IT Operations team, including hiring, performance management, capability planning, succession planning and knowledge transfer.
Own Level 1 and Level 2 service outcomes across infrastructure, end-user computing and workplace technology, including outsourced Level 1 support. Ensure incidents, requests and escalations meet agreed service levels, while governing vendor performance through clear metrics, regular reviews and improvement plans.
Lead major incident and problem management, ensuring timely diagnosis, root-cause analysis, corrective actions and prevention of recurring issues.
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Client Support: Respond to client enquiries on applications and resolve issues promptly and accurately.
Top 200 Global Fintech Companies – CNBC
CapBay operates an award-winning Supply Chain Finance and Peer-to-Peer (P2P) Financing platform. We facilitate inclusive business financing, using existing trade data and relationships. Through our proprietary credit-decisioning model, businesses of all sizes can obtain short-term financing while banks and investors can participate in high-quality financing deals. You can find out more about us at www.capbay.com
Attend ports and project sites to supervise day-to-day cargo operations.
Coordinate loading, discharge, shifting, lifting and movement of heavy-lift and OOG cargo.
Supervise stevedoring and cargo-handling activities and ensure operations are carried out in accordance with the agreed method statement and lifting plan.
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