We are looking for a proactive and detail-oriented Commercial & Procurement Operations Executive to join our team. The successful candidate will support and manage a wide range of commercial and procurement operational activities, including purchasing, vendor registration and management, funding administration, contract documentation and tender support.
Lead and mentor a team of Fraud Operation Analysts, providing guidance on investigations and operational improvements
Monitor and analyse fraud alerts, ensuring accuracy and proposing enhancements to improve system performance
Utilise data analytics tools and methodologies to identify patterns, trends, and anomalies indicative of fraudulent behavior in transaction data, user activities and other relevant datasets
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Execute end-to-end digital customer communications and notifications using global platforms, managing mailing lists and tracking distribution
Drive digital product activation and master data management in SAP and WoMDER to ensure complete, compliant, and accurate setups
Provide daily operational support to global stakeholders and affiliates, resolving tool logic issues, ensuring data integrity, and maintaining audit readiness across platforms
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Minimum 3 to 5 years of progressive experience strictly within HR Operations or Human Capital Administration.
Proven track record in managing the full employee lifecycle (onboarding, lifecycle changes, offboarding) within a structured organization (higher education experience is highly advantageous).
Strong capability in managing complex stakeholder workflows, tracking contracts, and ensuring compliance with university policies.
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Drive sales-generating activities across assigned outlets to achieve and exceed sales targets, ensuring accurate and timely sales collections are deposited into the company's account
Supervise outlet Person in Charge (PIC) performance to ensure consistent compliance with Standard Operating Procedures (SOPs) and operational benchmarks
Monitor and control outlet operating costs including expenses and labour costs, and conduct monthly cash audit checks to uphold financial accountability
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Define and execute the strategy for regional support domains (WFM, Vendor, and Performance Management) to support scaling across markets.
Establish regional standards and governance to improve consistency and operational discipline while allowing for local adaptation.
Advise senior leaders across country and regional teams on operating model decisions and innovate by identifying practical applications for AI and automation.
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Handling all day-to-day operational activities, ocean export shipments from booking, documentation, transportation, custom brokerage until invoicing, completed of shipment files.
Providing expert advice to clients regarding logistic processes, documentation, or any other shipping questions which may arise.
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Project-manage end-to-end new market expansion initiatives across all markets, from business build-out through launch to post-launch stabilization.
Establish project governance for expansion initiatives, including project plans, milestones, risk management, issue resolution, and status reporting to the Head of New Market Expansion.
Act as the key link between the Market Expansion team and RTM, translating expansion initiatives into clear, executable plans at store level.
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