Business Development
Sales & Negotiation
Client Relationship Management
Lead Generation
Market Research
Communication Skills
Presentation Skills
CRM Management
Sales Target Management
Support the manager in overseeing day-to-day operational activities, ensuring the efficient coordination, movement, and delivery of hydraulic excavators throughout Malaysia.
Generate new business opportunities, respond to customer enquiries, follow up on potential leads, and strengthen relationships with existing customers within the construction and mining sectors.
Prepare and manage quotations, invoices, sales documents, and operational reports, while ensuring relevant documentation meets applicable import, export, and local distribution requirements....
Customer Relationship Management
Problem-Solving
Communication Skills
Product Knowledge
Active Listening
Purchase Order processing and management
Inventory and stock monitoring
Procurement documentation and record keeping
Invoice verification and reconciliation
Data entry and administrative support
IT Support
System Administration
IT Project Management
Technical Support
Software Installation
Hardware Troubleshooting
Database Management
Network Administration
Operational Oversight: Assist the manager in daily operations, ensuring the smooth movement and delivery of hydraulic excavators across Malaysia.
Sales & Business Development: Identify new sales leads, follow up on inquiries, and maintain strong relationships with existing clients in the construction and mining sectors.
Documentation & Reporting: Prepare sales quotations, invoices, and operational reports; ensure all documentation complies with heavy machinery import/export and local distribution standards....
• Client Correspondence: Prepare formal and informal communications to address client inquiries, ensuring clarity and professionalism.
• Relationship Building: Cultivate and maintain strong relationships with existing clients to ensure high satisfaction levels and encourage repeat business.
• Customer Support: Act as the primary point of contact for clients, addressing their needs and providing exceptional service....
Coordinate international branch and overseas operator matters, especially for Middle East-related territories currently assigned to the position.
Support international operators in communication follow-up, operational enquiries, documentation matters, programme support, and implementation coordination.
Arrange and coordinate meetings, discussion materials, follow-up points, and action tracking for international operator matters....
Customer Service
Data Entry
Communication Skills
Administrative Support
Inventory Management
Product Support
Problem Solving
Business Development
Market Research
Client Relationship Management
Strategic Planning