Perform various HR and administrative support tasks, including stationery and uniform coordination, data entry, filing, scheduling, and general record management.
Monitor office stationery and staff uniform inventory levels.
Coordinate printing needs for company letterheads, business cards, name tags, invoices, envelopes, etc.
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Microsoft
Communication Skills
Time Management
Scheduling
Data Entry
Administrative Support
Office Management
Record Keeping
Filing
Delivery Coordination
Office Administration
Record Keeping
Scheduling Appointments
Data Entry
Communication Skills
Time Management
Problem Solving
Customer Service
Attention to Detail
Microsoft Office Suite
Organizational Skills
Teamwork
Office Administration
Record Keeping
Communication Skills
Time Management
Data Entry
Problem Solving
Organizational Skills
Teamwork
Attention to Detail
Administrative Support
Data Entry
Communication Skills
Customer Service
Office Management
Record Keeping
Scheduling
Microsoft Office Suite
Computer Literacy
Human Resources Administration
Office Management
Record Keeping
Data Entry
Communication Skills
Microsoft Office Suite
Filing Systems
Employee Relations Support
Manage end-to-end recruitment, including preparing and posting job advertisements, screening candidates, arranging interviews, and coordinating the hiring process.
Ensure recruitment processes are carried out efficiently to minimize business disruption.
Maintain employee records, documents, and HR databases accurately and in compliance with relevant regulations.
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Human Resources Administration
Office Management
Record Keeping
Data Entry
Communication Skills
Microsoft Office Suite
Filing Systems
Employee Relations Support
Upload, update, and maintain product listings including descriptions, images, pricing, variations, and stock levels on Shopee Seller Centre and TikTok Shop Seller Center.
Monitor inventory across both platforms and coordinate with the warehouse/logistics team to prevent stockouts or overselling.
Process and track orders on Shopee and TikTok Shop, ensuring accurate and timely fulfillment within platform SLAs.
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Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone.
Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation. Manage customer backorders and ensure prompt fulfillment once stock becomes available.
Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries.
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Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service
Responsible for issuing and organizing daily company documents, including quotations (QL), proforma invoices (PI), purchase orders (PO), and delivery orders (DO).
Ensure the accuracy of all data, quantities, prices, and customer information on all documents.
Responsible for maintaining effective communication with customers via phone, email, or WhatsApp.
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