Customer Inquiry Management: Act as the primary point of contact for customer inquiries, service requests, and operational support via phone, email, and messaging platforms.
Service & Technical Coordination: Liaise closely with field technicians and the after-sales team to schedule maintenance, routine checking, emergency troubleshooting, and pre-delivery inspections (PDI).
Feedback & Problem Resolution: Proactively follow up with clients post-service/delivery to ensure satisfaction, address issues promptly, and maintain long-term client relationships.
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Menyelia dan melaksanakan kerja-kerja fabrikasi, pemasangan, dan mengikut lukisan teknikal dan arahan kerja.
Mengimpal komponen kerja mengikut Standard Prosedur Pengimpalan atau Rekod Kelayakan Prosedur dengan memilih teknik pengimpalan yang sesuai seperti GMAW, SMAW, SAW, dan RLAW, serta memastikan ketepatan dan integriti komponen yang diimpal.
Memeriksa komponen kerja untuk sebarang kecacatan dan mengukur komponen menggunakan alat pengukur bagi memastikan pematuhan kepada spesifikasi.
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Supervise structural works including piling, foundation, reinforced concrete (RC) structures, and steel framing.
Review Civil & Structural drawings and identify discrepancies or technical issues, raising RFIs (Request for Information) to consultants when necessary.
Ensure all structural works comply with the Quality Management System and site safety guidelines.
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Oversee daily operations of the food and beverage kiosk, ensuring smooth service delivery and adherence to company standards.
Supervise and train kiosk staff, providing guidance on product knowledge, customer service techniques, and operational procedures.
Manage inventory levels, including ordering supplies, receiving deliveries, and conducting regular stock checks to minimize waste and prevent shortages.
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Manage and maintain the full set of accounts including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), and bank reconciliations.
Oversee the Accounts Receivable (AR) function, including invoice issuance, collection follow-ups, and monitoring outstanding payments to ensure healthy cash flow.
Review supplier invoices, process payments, and manage Accounts Payable (AP) activities accurately and efficiently.
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Human Resources Management
Employee Relations
HR Policies and Procedures
Talent Acquisition
Performance Management
Compensation and Benefits
HRIS (Human Resources Information System)
Labor Law Compliance
Onboarding
+7
Posted
8 days ago
Boleh Sembang
Anda hanya boleh sembang dengan majikan selepas memohon kerja ini.
Frontline Sales Executive (Mandarin Speaker) - Klang Valley
Sales Administration & Transaction Processing: Execute end-to-end sales administration processes including booking, SPA documentation, loan documentation, and billing coordination, ensuring accuracy and timely processing.
Credit Control & Collections: Monitor purchaser payment schedules, follow up on outstanding payments, and ensure collections are in accordance with SPA terms and company policies.
Documentation & Data Management: Maintain accurate records of purchaser information, payment details, and transaction updates in the developer management system, ensuring completeness and accuracy.
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Manage project administration by maintaining and updating project trackers, purchaser conversion status, SPA signing progress, lawyer assignments, renovation listings, and other project records.
Coordinate with purchasers, agents, solicitors, contractors, and internal stakeholders to ensure timely submission of documents, SPA execution, unit locking, unit swaps, refund requests, and other project-related matters.
Serve as the primary point of contact for purchasers after Vacant Possession (VP), providing guidance on key collection, access card registration, defect submission, renovation applications, and property management onboarding.
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