Customer Service Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 388 jobs results for
"customer service"
in Kuala Lumpur
MYR3,000 - MYR3,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Scope: Credit Card Support & Other Products
- Handle inbound customer inquiries related to credit card services, including transactions, statements, card features, and account issues.
- Provide support on additional banking or financial products as assigned. ...
Posted
13 days ago
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
14 days ago
Customer Support Executive
MYR3,000 - MYR5,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Received calls and engage walk-in customers in a friendly and professional manner.
- Engage customers via email and WhatsApp for promotions, event invitations, and loyalty programme initiatives. Maintain good relationship within the team and other departments.
- Coordinate and provide support for outlet enquiries regarding Jewel Box and CES operational matters. ...
Posted
3 days ago
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up on customer complaints, coordinate with cross-functional teams including Legal, Business, Commercial, and Technical departments, and ensure effective communication to drive reasonable solutions based on the complainant’s concerns.
- Conduct in-depth root cause analysis, promote closed-loop complaint handling, closely follow up with customers, and prevent continuous escalation.
- Compile and summarize complaint data, analyze complaint frequency across different scenarios, and identify common issues to provide a reference for business optimization. ...
Posted
18 days ago
Customer Service Executive
MYR3,500 - MYR4,000 Per Month
Fresh Graduates
- Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, complaints and order status via phone, and email.
- Build and maintain strong customer relationships by actively listening to their needs, understanding their concerns, and offering personalized solutions to enhance their overall experience.
- Proactively identify and resolve customer issues and complaints, employing effective problem-solving and conflict resolution techniques to ensure customer satisfaction and retention. ...
Posted
19 days ago
Customer Service Agent
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.
- Manage overseas customer service staff by providing operational guidance, support in resolving customer issues, and remote training on marketing strategies and product updates.
- Conduct performance evaluations for overseas customer service team members under your supervision to improve team morale, motivation, and overall customer service quality. ...
Posted
3 days ago
Customer Service (Mandarin Speaker)
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries through phone calls, WhatsApp, email, or other communication channels.
- Provide accurate information regarding products and services.
- Assist customers with enquiries, requests, complaints, and issue resolution. ...
Posted
13 days ago
Up to MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Deliver high-quality customer service to insured members by managing high volumes of incoming and outgoing calls professionally and efficiently
- Process simple adjustment claims and reimbursement requests accurately within defined Service Level Agreements (SLAs)
- Respond to member queries related to policy benefits, claim status, claim adjustments and coverage details ...
Posted
17 days ago
MYR2,500 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Greet and assist patients professionally at the front desk.
- Register patients and maintain accurate patient records.
- Manage appointments, confirmations, rescheduling and reminders. ...
Posted
a day ago
Customer Service Executive (TikTok / E-Commerce – Perfume)
MYR2,200 - MYR3,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries via WhatsApp, TikTok, and Shopee.
- Provide product information and perfume recommendations.
- Manage customer orders, follow-ups, and after-sales service. ...
Posted
2 days ago
MYR3,000 - MYR3,300 Per Month
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer inquiries related to credit card services, including transactions, statements, card features, and account issues.
- Provide support on additional banking or financial products as assigned.
- Deliver prompt, accurate, and courteous service to ensure a positive customer experience. ...
Posted
a month ago
Customer Service & Operations Executive
MYR4,000 - MYR6,000 Per Month
Near Train Station
- Handle client inquiries and disputes through online channels, providing timely and professional operational support.
- Operate internal settlement systems for transaction instructions, execution, reconciliation, fund transfers, and data analysis.
- Coordinate transaction instructions, price inquiries, quotations, order follow-ups, and related requests with external institutions; promptly escalate and track exceptions to resolution. ...
Posted
4 days ago
Customer Relations Executive
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Serve as the primary point of contact for customers, property managements, and business partners regarding EV charging services.
- Build and maintain strong relationships with customers by providing timely and professional support.
- Respond to customer inquiries, feedback, and complaints via phone, email, WhatsApp, and other communication channels. ...
Excellent customer service and relationship management skills.
Strong verbal and written communication skills.
+8
Posted
7 days ago
Customer Service Manager (Mandarin Speaker)
Up to MYR6,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Welcome and assist customers, maintain membership relationships, manage customer relations, and enhance the overall service experience.
- Handle customer enquiries, reservations, complaints, feedback, and unexpected service-related issues.
- Assist in developing customer service standards and ensure proper implementation by the front-of-house team. ...
Posted
19 days ago
MYR2,600 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- JOB DESCRIPTION
- - To attend/answer inbound calls from customers, identify their concern on
- - Registration on P Miles Card ...
Posted
2 months ago
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Understand customer enquiries and respond via applicable channels: calls, email, chat etc
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required ...
Posted
a month ago
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer inquiries professionally via phone, email, or other communication channels.
- Provide accurate information and effective solutions to customer concerns.
- Deliver exceptional customer service while maintaining service quality standards. ...
Posted
a month ago
MYR3,500 - MYR4,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Key Responsibilities:• Handle inbound calls from current and prospective donors, as well as general enquiries• Conduct outbound calls to donors when required• Respond to enquiries through email, Facebook, Instagram and WhatsApp• Support donor retention through proactive customer service strategies• Handle donor needs, enquiries, concerns and complaints professionally• Liaise with donors, external parties and internal stakeholders• Develop comprehensive knowledge of products and services to support donor enquiries• Ensure all assigned daily tasks are completed according to SOPs• Maintain accurate attendance and punctuality recordsInterested to join our client’s team? Send your application to: frederica.patrick@persolapac.comEmail Subject: Job Application – Donor Care AssistancePlease include:1.Updated Resume2. Last drawn salary & Expected salary3. Notice periodOnly shortlisted candidates will be contacted.
Posted
a month ago
Customer Support Executive
MYR4,000 - MYR6,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage customer enquiries in a professional, accurate, and timely manner across multiple (online & chat) communication channels.
- Engage with both potential and existing customers to promote services and enhance customer retention.
- Monitor customer activity levels, gather feedback, and provide insights to improve engagement strategies and overall customer experience. ...
Posted
13 minutes ago
Up to MYR7,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer inquiries, provide solutions, and ensure timely issue resolution.
- Prepare quotations, process purchase orders, and manage customer claims.
- Liaise with Sales, Shipping, Suppliers, and Accounts teams on order status, delivery, and AR matters. ...
Posted
a month ago
MYR2,000 - MYR2,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Make outbound calls to potential and existing customers based on leads provided by the Company.
- Introduce and explain the Company's products and services to customers.
- Identify customer needs and provide appropriate information. ...
Be an early applicant!
Posted
12 days ago
Customer Service Cum Sales (Tobacco Project) - IMMEDIATE
Up to MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound and outbound calls to assist customers with enquiries and provide product or service information.
- Build and maintain strong relationships with customers through professional and timely communication.
- Promote, cross-sell, and up-sell products or services to achieve sales targets. ...
Posted
7 days ago
MYR6,000 - MYR6,500 Per Month
Near Train Station
- Provide professional and timely customer support through email, with additional support via chat or other channels when required.
- Handle a high volume of customer enquiries while maintaining accuracy, efficiency, and a positive customer experience.
- Understand customer concerns, identify their needs, and provide clear and appropriate solutions based on established processes and guidelines. ...
Posted
a month ago
Social Media Data Analyst & Customer Support Executive
MYR3,500 - MYR5,500 Per Month
Cheras (Kuala Lumpur), WP Kuala Lumpur
Near Train Station
- Monitor, track and record key metrics across all social media platforms (Instagram, TikTok, Facebook, YouTube, LinkedIn, etc.): views, engagement, follower growth, reach, conversions and traffic sources
- Compile weekly/monthly performance reports; analyse trends, audience behaviour and content performance to deliver actionable insights
- Identify strengths/weaknesses in content performance and suggest improvements to boost growth and engagement ...
Posted
13 minutes ago
Customer Service Specialist
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
50450 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Chat with customers through calls, emails, and messages—and make every interaction a good one.
- Build strong relationships with customers so they know they can count on you.
- Help customers get started on Ricebowl and make sure they're getting the most out of our platform. ...
Posted
2 days ago
Customer Service Cum Logistic (Semi Conductor)
Up to MYR7,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer inquiries, provide solutions, and ensure timely issue resolution.
- Prepare quotations, process purchase orders, and manage customer claims.
- Liaise with Sales, Shipping, Suppliers, and Accounts teams on order status, delivery, and AR matters. ...
Posted
7 days ago
MYR2,000 - MYR2,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Make outbound calls to potential and existing customers based on leads provided by the Company.
- Introduce and explain the Company's products and services to customers.
- Identify customer needs and provide appropriate information. ...
Be an early applicant!
Posted
12 days ago
Customer Service Executive
MYR2,600 - MYR3,200 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Handles the operations of the academy.
- Attend to student and client's enquiries efficiently across all channels including face to face, on phone and online platform.
- Coordinating class schedules, programme arrangements and student-related matters. ...
Posted
2 days ago
MYR2,000 - MYR2,300 Per Month
Near Train Station
- Handle customer enquiries via calls and other communication channels.
- Assist customers with technical issues, product enquiries, and general information.
- Deliver excellent customer service to ensure customer satisfaction and loyalty. ...
Posted
2 months ago
MYR2,300 - MYR4,000 Per Month
Fresh Graduates
- Greet and assist patients warmly and professionally
- Respond to WhatsApp messages, phone calls and general enquiries
- Explain basic clinic services and help patients arrange suitable appointments ...
Posted
a day ago
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