5,000+ Customer Service Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
Paparan 20,937 hasil carian kerja kosong untuk
"customer service"
Boleh Sembang
Customer Support & Operation Executive (Cantonese Speaker)
MYR4,100 - MYR7,500 Sebulan
Petaling, WP Kuala Lumpur
Dekat Stesen Tren
- Provide professional customer support via email, WhatsApp, and live chat
- Handle inbound travel enquiries and convert leads into confirmed bookings
- Manage booking processes including itinerary adjustments, payments, and confirmations ...
Posted
19 hours ago
Boleh Sembang
MYR2,500 - MYR4,500 Sebulan
Dekat Stesen Tren
- Build, maintain, and strengthen relationships with existing and potential customers.
- Coordinate and monitor shipment activities, ensuring timely updates are provided to customers regarding shipment status.
- Promote the Company's logistics services and solutions to enhance customer satisfaction and business growth. ...
Posted
7 days ago
Boleh Sembang
Customer Service- Mandarin Speaker Needed
MYR3,000 - MYR3,500 Sebulan
Graduan Baru
Dekat Stesen Tren
- Manage incoming and outgoing phone calls.
- Able to handle customers through email and also live chat.
- Able to type and write in Multilanguage (English and Mandarin preferred). ...
Posted
3 days ago
Boleh Sembang
MYR3,500 - MYR3,900 Sebulan
Dekat Stesen Tren
- Respond to customer enquiries via email and chat in a timely and professional manner.
- Investigate and resolve customer issues while maintaining high service quality.
- Provide accurate information based on internal guidelines and processes. ...
Jadilah pemohon terawal!
Posted
6 days ago
Boleh Sembang
MYR2,500 - MYR3,500 Sebulan
Graduan Baru
Dekat Stesen Tren
- Gather information about software and subscription entitlement usage by reaching out to customers.
- Obtain feedback on Customer Satisfaction Scores (CSAT).
- Track renewal status and encourage customer renewal. ...
Jadilah pemohon terawal!
Posted
5 days ago
Boleh Sembang
Customer Service Executive (Mandarin Speaker)
MYR2,300 - MYR3,500 Sebulan
Graduan Baru
Dekat Stesen Tren
- Respond to customer enquiries via phone, WhatsApp, email, or chat.
- Assist customers with product or service information.
- Handle complaints professionally and provide suitable solutions. ...
Posted
18 hours ago
Boleh Sembang
MYR4,000 - MYR4,750 Sebulan
Dekat Stesen Tren
- • Handle customer enquiries via phone, email, and live chat• Assist customers with hotel bookings, amendments, cancellations, and related requests• Support customers with refunds, schedule changes, and travel-related enquiries• Deliver professional, empathetic, and customer-focused service• Maintain accurate records of customer interactions and follow-up actions• Adhere to company procedures, workflows, and SLA requirements
Jadilah pemohon terawal!
Posted
9 days ago
Boleh Sembang
MYR2,700 - MYR2,800 Sebulan
Graduan Baru
Dekat Stesen Tren
- Provide exceptional customer service to clients, ensuring timely and effective resolution of inquiries and issues.
- Manage a high volume of customer interactions through various channels, including email, chat, and phone, maintaining a professional and empathetic approach.
- Collaborate with cross-functional teams to identify root causes of customer issues and implement process improvements for a seamless logistics experience. ...
Posted
9 days ago
Boleh Sembang
MYR2,000 - MYR2,300 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle customer enquiries via calls and other communication channels.
- Assist customers with technical issues, product enquiries, and general information.
- Deliver excellent customer service to ensure customer satisfaction and loyalty. ...
Posted
19 days ago
Boleh Sembang
MYR3,500 - MYR4,500 Sebulan
Dekat Stesen Tren
- Ensure incidents are logged and updated in the helpdesk ticketing system
- Learn and achieve good understanding of product features
- Guide supplier and buyer on portal usage and process. ...
Posted
5 days ago
Boleh Sembang
MYR4,400 - MYR4,500 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle pre and post reservation inquiries by phone, e-mail and fax;
- Handle customer requests by phone and e-mail;
- Modify, change and/or cancel existing reservations; ...
Jadilah pemohon terawal!
Posted
12 days ago
Boleh Sembang
MYR3,500 - MYR4,600 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Job Scope:
- * Handle customer enquiries via calls, live chat & email
- * Resolve customer issues within SLA ...
Posted
14 days ago
Boleh Sembang
Customer Service Executive
MYR2,500 - MYR3,000 Sebulan
- Handle customer enquiries, complaints and feedback via phone, email and WhatsApp
- Coordinate with operations and warehouse teams to track and update shipment status
- Provide accurate information to customers regarding delivery timelines and logistics procedures ...
Posted
2 days ago
Undisclosed
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- To provide polite, professional and accurate response to customer.
- To receive inbound calls from customer and arrange for appointment(s) or customer inquiries.
- To handle outbound calls. ...
Jadilah pemohon terawal!
Posted
19 days ago
MYR2,500 - MYR3,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Prepare and organize monthly Malaysia operational and sales-related reports, and submit them to the China team based on HQ requirements
- Collect and organize customer contracts, payment records, invoices, and expense documents
- Issue sales invoices and assist with billing, collection follow-up, and basic finance support work ...
Posted
7 days ago
Boleh Sembang
MYR2,800 - MYR3,800 Sebulan
Graduan Baru
- • Answer customer inquiries over the phone, chat, and/or email.• Log customer interactions in our system for proper documentation.• Follow-up with customers as appropriate• Participate in team meetings and strategize on team performance improvement.• Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement.
Jadilah pemohon terawal!
Posted
8 days ago
Boleh Sembang
MYR4,000 - MYR6,000 Sebulan
+Pampasan Tambahan
Graduan Baru
Dekat Stesen Tren
- Engage with clients to understand their needs, goals, and challenges.
- Provide clear, accurate information to help clients make informed decisions.
- Maintain strong relationships through consistent follow-ups and communication. ...
Posted
3 days ago
Boleh Sembang
MYR2,500 - MYR4,500 Sebulan
Dekat Stesen Tren
- Build, maintain, and strengthen relationships with existing and potential customers.
- Coordinate and monitor shipment activities, ensuring timely updates are provided to customers regarding shipment status.
- Promote the Company's logistics services and solutions to enhance customer satisfaction and business growth. ...
Jadilah pemohon terawal!
Posted
7 days ago
Boleh Sembang
Customer Service Associate
Undisclosed
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle inbound customer inquiries via phone, email, and chat, providing accurate and timely information about products and services.
- Resolve customer issues and complaints efficiently and professionally, aiming for first-contact resolution whenever possible.
- Document all customer interactions, transactions, comments, and actions taken in the CRM system. ...
Posted
4 days ago
Boleh Sembang
Live Chat Support (Customer Service) Mandarin Speaker
Live Chat Support (Customer Service) Mandarin Speaker Live Chat Support (Customer Service) Mandarin Speaker
Company Confidential
MYR3,500 - MYR4,800 Sebulan
Dekat Stesen Tren
- Provide high-quality customer support via live chat and other online platforms in a timely and professional manner.
- Handle customer inquiries, identify issues, and deliver effective resolutions in accordance with company policies, SOPs, and compliance guidelines.
- De-escalate challenging situations calmly and escalate complex cases to the relevant departments when necessary. ...
Jadilah pemohon terawal!
Posted
2 days ago
Boleh Sembang
MYR3,300 - MYR3,800 Sebulan
Dekat Stesen Tren
- Answer customer queries via phone, email, chat, or social media platforms.
- Provide accurate and comprehensive information about products, services, or policies.
- Ensure responses are prompt and professional. ...
Posted
15 days ago
Customer Relations Executive
MYR4,000 - MYR5,000 Sebulan
Dekat Stesen Tren
- Handle customer enquiries, requests, and feedback from various channels including retail outlets, online platforms, email, and phone calls, providing timely and effective solutions.
- Explain product information to customers and guide them on proper product usage.
- Maintain strong customer relationships to enhance customer satisfaction, loyalty, and member engagement. ...
Posted
18 hours ago
Boleh Sembang
Customer Service Executive
MYR3,000 - MYR4,500 Sebulan
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner, addressing their needs and resolving issues effectively.
- Provide accurate information about company services, products, and policies, guiding customers through processes and offering solutions.
- Maintain detailed records of customer interactions, transactions, comments, and complaints, ensuring all information is logged accurately in the CRM system. ...
Posted
4 days ago
Boleh Sembang
MYR3,200 - MYR4,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- At least a recognized Diploma with minimum 2 years’ experiences. (SPM / STPM or equivalent certificate holders with at least 5 years of work experienced may be considered).
- Ability to work on rotational shifts including weekends and Public Holidays to support 24x7 Call Centre service operations
- Fresh graduates are welcome to apply. ...
Posted
8 days ago
Boleh Sembang
E-commerce Customer Service
MYR2,000 - MYR3,000 Sebulan
- Respond to customer inquiries and resolve their issues via email, phone, or chat.
- Assist customers with placing orders, tracking shipments, and processing returns.
- Provide product information and recommendations to customers. ...
Posted
15 days ago
Boleh Sembang
Customer Service Cum Service Admin (Mandarin Speaker) - Klang
MYR3,000 - MYR5,000 Sebulan
Graduan Baru
- Strong customer service and communication skills.
- Good coordination and problem-solving abilities.
- Ability to manage multiple service cases under time pressure. ...
Posted
4 days ago
Boleh Sembang
Customer Service Officer Support Sales (Mandarin Speaker)
MYR2,800 - MYR4,200 Sebulan
Dekat Stesen Tren
- Serve as the primary point of contact for Mandarin-speaking customers, addressing inquiries, resolving issues, and providing support via phone, email, and in-person interactions.
- Process customer orders, ensuring accuracy in product specifications, quantities, and delivery schedules, while adhering to company policies and procedures.
- Investigate and resolve customer complaints and concerns, escalating complex issues to the appropriate department or personnel for prompt resolution. ...
Jadilah pemohon terawal!
Posted
2 days ago
Boleh Sembang
Customer Service Executive (E-commerce)
MYR2,800 - MYR3,500 Sebulan
Dekat Stesen Tren
- Handle customer enquiries via TikTok Shop and other online platforms.
- Monitor customer reviews and feedback, and resolve complaints professionally.
- Follow up on after-sales cases, including refunds, replacements and order-related issues. ...
Posted
2 days ago
Boleh Sembang
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.
- Handle critical customer issues involving bookings, cancellations, and refunds, delivering timely and considerate resolutions.
- Guide and support team members through regular coaching to help them achieve and surpass performance targets. ...
Jadilah pemohon terawal!
Posted
12 days ago
MYR2,300 - MYR3,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Conducting product demonstrations. Execution of retail operations activities and application of effective sales techniques to understand customer needs and promote relevant products and services, i.e. sales, servicing and administration at outlets and comply with the guidelines, policies, procedures and SLAs.
- Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid registrations, devices, VAS and accessories, etc.)
- Result-driven and stay up-to-date with the product features and maintain retail outlet visual appearance in high standards. ...
Jadilah pemohon terawal!
Posted
17 hours ago
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