3,100+ Customer Service Representative Jobs in Malaysia | Job Vacancies | July 2026 | Maukerja
Showing 3,166 jobs results for
"customer service representative"
Chat Available
MYR2,800 - MYR3,000 Per Month
Fresh Graduates
- Minimum SPM qualification or above.
- Good command of English, both spoken and written.
- Fresh graduates and candidates with customer service experience are welcome to apply. ...
Be an early applicant!
Posted
3 hours ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- ACCOUNTABILITIESFinancial• To take pro-active actions to prevent fraud and losses (internal & external)• To contribute to deposit growth by way of soliciting new accounts.• To assist in managing cost control for the branch as per approved budget.
- Process• Perform daily branch activities in accordance to Bans internal policies ®ulatory requirement.• Effective cash handling and ensure Mid Day and End of Day cash balancing isperformed in accordance with procedures.• Ensure accuracy in day end balancing within reasonable time.• Compliance to individual teller/drawer limit.• Compliance to Banks standard average serving time and average waiting time.• Daily vouchers bundling and cross checking of vouchers at the end of day.• Ensure compliance on regulatory requirements such as FSA, iFSA, PDPA, AMLA,PCT,FEA, FATCA, CRS etc.• Ensure satisfactory audit rating and issues raised are resolved within specified timeframe.• Perform filing, printing daily reports, bundling of daily vouchers, submission ofdocuments via DIS, prepare monthly report and back room functions.
- Customer• Ensure efficient customer service level in order to meet SLA as well as to alleviateany customer’s complaint.• Ensure accuracy and error free in service delivery.• Attend customer`s enquiries / complains immediately and adhere to complaintsescalation procedures.• To maintain good rapport with internal and external customers. ...
Be an early applicant!
Posted
4 hours ago
Chat Available
MYR3,500 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Answer customer inquiries over the phone, chat, and/or email.• Log customer interactions in our system for proper documentation.• Follow-up with customers as appropriate• Participate in team meetings and strategize on team performance improvement.• Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement.
Be an early applicant!
Posted
3 hours ago
Chat Available
Customer Service Representative
MYR2,500 - MYR2,800 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Respond to inbound calls, emails, and live chats from hospital customers professionally
- Provide information regarding hospital services, specialists, appointments, and medical enquiries
- Assist with appointment booking, record updates, and administrative support ...
Posted
3 days ago
Chat Available
MYR3,000 - MYR3,500 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide excellent customer service to valued customers by managing the rentals and the exit process, in compliance with Europcar's policies and procedures, with accuracy and attention to detail.
- Greet customers warmly and assist with inquiries regarding car rentals, rates, timing and availability. Ensure a pleasant, smooth and efficient handling of the rental for each customer.
- Address customer concerns, resolve issues, or escalate complaints to the appropriate department when necessary. ...
Posted
a month ago
Chat Available
Customer Service Representative
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Deliver a warm, professional, and attentive service experience to all clients and visitors.
- Ensure smooth cross-department coordination to support daily operations and client care.
- Respond promptly and professionally to enquiries across multiple platforms, including Facebook, Instagram, WhatsApp, and Xiaohongshu. ...
Posted
3 days ago
Chat Available
Company Confidential
MYR2,500 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Diagnose customer issues and provide effective solutions to resolve problems
- Provide accurate information about products, services, and policies ...
Posted
a month ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- To update of information in SIBS with regards to BNM Financial Institutions Statistical System (FISS) codes, renewal date and Obligor Risk Rating (ORR) (manual).
- To prepare memo to the respective departments and follow-up on e.g., opening of project account, FD placement, drawdown, and repayment of banking facilities.
- Contract Financing matters and related transactions. ...
Be an early applicant!
Posted
3 hours ago
Chat Available
MYR2,800 - MYR3,800 Per Month
Fresh Graduates
- • Answer customer inquiries over the phone, chat, and/or email.• Log customer interactions in our system for proper documentation.• Follow-up with customers as appropriate• Participate in team meetings and strategize on team performance improvement.• Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement.
Be an early applicant!
Posted
3 hours ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Near Train Station
- Manage incoming customer inquiries efficiently across multiple channels, including phone, email, live chat, and social media.
- Actively listen to identify and diagnose customer needs or complaints; provide accurate, valid, and complete information to resolve issues effectively.
- Maintain a deep understanding of our products, services, and hotel operations to guide customers and offer relevant recommendations. ...
Posted
14 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver excellent customer service via phone, chat, and email, ensuring clear, professional, and empathetic communication.
- Take ownership of customer concerns, demonstrating patience and problem-solving skills to resolve end-to-end travel challenges.
- Strive to achieve individual KPIs and team goals while contributing to overall team performance. ...
Be an early applicant!
Posted
4 days ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver professional and responsive customer support via phone, ensuring a high standard of service.
- Handle customer inquiries, provide accurate information, and recommend appropriate solutions.
- Resolve customer complaints promptly and professionally while ensuring customer satisfaction. ...
Posted
4 days ago
Chat Available
Undisclosed
- Respond to incoming customer inquiries via phone, email, and other communication channels in a timely and professional manner
- Assist customers with product information, order processing, and problem resolution
- Provide detailed and accurate information to customers, addressing their needs and concerns ...
Posted
19 days ago
Chat Available
Customer Service Representative (24/7 Shift) - RM 3000 - Sunway
MYR3,000 - MYR3,300 Per Month
+Additional Compensation
Near Train Station
- Customer Service Representative (24/7 Shift)Location: Sunway Square Corporate Towers (Shell HQ)Employment Type: 1 Year ContractWorking Hours: 24/7 rotational shifts (Shift allowance: RM550/month)Base Salary: RM2,800 - RM 3,000/monthShift Allowance: RM 550/MonthShift 1 (Morning): 9:00 AM – 6:00 PMShift 2 (Evening): 3:00 PM – 12:00 AMShift 3 (Night): 12:00 AM – 9:00 AMAbout the RoleAs a Customer Success Specialist (E-Mobility), you’ll represent Shell’s E-Mobility business by delivering exceptional customer experiences across various communication channels. You’ll handle enquiries, resolve issues efficiently, and support our customers in embracing Shell’s electric mobility solutions.This role is ideal for individuals who are customer-oriented, adaptable, and eager to work in a fast-paced environment supporting the future of sustainable energy.Key ResponsibilitiesCustomer Support: Handle front-line customer enquiries via phone, email, and ticketing platforms, including promotions, account enquiries, and feedback.Issue Resolution: Take ownership of customer issues, ensuring timely follow-up and resolution by coordinating with internal and external partners.Loyalty Management: Manage customer registrations, data updates, and loyalty-related enquiries while ensuring data accuracy.Digital Support: Encourage customers to use digital self-service tools and provide support for online platforms and apps.Process & Collaboration: Work closely with internal teams and third-party vendors to ensure seamless customer experiences and system integrity.Continuous Improvement: Participate in system testing, process enhancements, and operational initiatives to improve service delivery.
Posted
3 hours ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle high-level complaints, airline-related issues, and escalations requiring urgent attention.
- Act as the final contact point for complex customer issues, including manager callbacks and High Value/escalated cases.
- Perform in-depth root cause analysis, investigate disputes, and determine responsible parties. ...
Be an early applicant!
Posted
4 days ago
Chat Available
Undisclosed
Near Train Station
- Respond to customer inquiries via calls, chats, and emails
- Handle order processing, tracking, invoicing, and returns
- Resolve customer complaints and issues promptly and professionally ...
Be an early applicant!
Posted
4 days ago
Customer Service Assistant
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
- Interact with customers via various channels (phone, email, whatapps, social media) and provide prompt and professional assistance.
- Respond to customer inquiries, concerns, and complaints in a timely and courteous manner.
- Identify and assess customer needs to provide appropriate solutions and recommendations. ...
Posted
34 minutes ago
Chat Available
Mandarin Customer Support
MYR4,500 - MYR4,600 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Customer Support Specialist (Mandarin)
- Position: Customer Support Specialist (Mandarin)Location: G tower,KLSalary:RM 4,500 (Inclusive of Language Allowance)Working Hours: Rotational 24/7 Shift (5 Working Days, 2 Off Days)Joining: ASAP
- Requirements: ...
Be an early applicant!
Posted
44 minutes ago
MYR4,500 - MYR4,700 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Key Responsibilities
- * Handle inbound calls, chats, and email inquiries from Singapore customers related to banking services.
- * Assist customers with account-related queries including balances, transactions, credit card usage, payments, and fees. ...
Posted
12 days ago
MYR1,800 - MYR2,400 Per Month
Fresh Graduates
- Assisting the sales team in preparing quotations, and other relevant documents
- Maintaining accurate records of customer orders, inventory, and sales data
- Providing administrative support to the sales department, such as print product label ...
Be an early applicant!
Posted
a day ago
Customer Service Cum Admin (Mandarin Speaker)
MYR3,000 - MYR5,000 Per Month
Near Train Station
- Handle customer inquiries via WhatsApp / phone / email
- Assist in scheduling, documentation, and basic admin work
- Maintain customer records and filing ...
Posted
12 days ago
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
- Provide accurate information and solutions to customers regarding products and services.
- Resolve customer issues and complaints while ensuring a positive customer experience. ...
Posted
14 days ago
Chat Available
Up to MYR4,500 Per Month
Near Train Station
- Principal Responsibilities:
- -Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers.
- -Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics. ...
Posted
13 days ago
Chat Available
Up to MYR6,500 Per Month
Near Train Station
- Team Leadership & Operational Control
- Lead and develop the team to deliver consistent, high-quality service.
- Drive ownership of SLA performance, productivity, and resolution timelines. ...
Posted
13 days ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
- Handle customer inquiries via phone, email, or live chat in Mandarin and English
- Assist customers with booking, cancellations, and travel-related requests
- Resolve customer issues promptly and professionally ...
Posted
a month ago
Chat Available
Customer Service Representative | Near MRT Bukit Bintang & Monorail Imbi
MYR2,150 - MYR3,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Have at least SPM (fresh grads, career switchers, part-timers looking for full-time — all welcome).
- Can chat comfortably in English & Bahasa Malaysia (Mandarin Speaking? That's your RM300 language allowance right there).
- Stay cool when things get busy and enjoy helping people. ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Provide excellent customer service by greeting customers, taking orders, and processing payments efficiently.
- Prepare and serve food and beverages according to recipes and quality standards.
- Maintain cleanliness and organization of dining, service, and kitchen areas in line with hygiene guidelines. ...
Be an early applicant!
Posted
20 hours ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
George Town, Pulau Pinang
- To be responsible for overseeing the entire process of importing and exporting goods, including preparing and submitting necessary documentation, such as customs declarations, invoices, and shipping documents.
- Ensure compliance with customs regulations: Must stay up-to-date with customs laws and regulations and ensure that all import and export activities adhere to these requirements and is responsible for classifying goods according to customs codes, determining duty rates, and ensuring appropriate licenses and permits are obtained.
- Liaise with government agencies and customs authorities: To act as intermediaries betweenimporters/exporters and customs authorities. To communicate with customs officials, government agencies, and other relevant parties to resolve any issues, provide the necessary documentation, and ensure compliance with customs regulations. ...
Be an early applicant!
Posted
21 hours ago
Call Centre Agent / Customer Service Representative
MYR2,150 - MYR3,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Have at least SPM (fresh grads, career switchers, part-timers looking for full-time — all welcome).
- Can chat comfortably in English & Bahasa Malaysia (Mandarin Speaking? That's your RM300 language allowance right there).
- Stay cool when things get busy and enjoy helping people. ...
Posted
a day ago
Job searches related to “Customer Service Representative”