Currently pursuing or recently completed a Diploma or Bachelor's Degree in Business Administration, Business Management, Human Resources, Management, Office Administration or a related field.
Good command of English and Bahasa Malaysia, both written and spoken.
Good organisational and time-management skills with strong attention to detail.
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Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone.
Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation. Manage customer backorders and ensure prompt fulfillment once stock becomes available.
Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries.
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• Assist the sales team with daily sales activities and follow-ups• Contact and communicate with potential clients/leads• Assist in arranging appointments and coordinating viewings• Prepare and update sales-related records and reports• Assist with administrative and documentation tasks• Update property listings and marketing materials• Support the team with other ad-hoc tasks when required
Communication & interpersonal skills
Customer service skills
Sales & negotiation skills
Basic administrative skills
Microsoft Office / Google Workspace
Data entry & documentation
Good follow-up and coordination skills
Time management & organisational skills
Problem-solving skills
Teamwork and collaboration
Attention to detail
Willingness to learn
Basic social media & marketing skills
Ability to communicate professionally with clients
Rental/Maintenance – Cooperate with the service provider or the property management to implement affairs related to the use of the auxiliary facilities, like air conditioning, water, lighting, electricity, parking, access card, company mobile phone, telco, WIFI, etc.
Office supplies – Procurement, storage (record ledger), distribution and other management work.
Greet and assist students, parents, and visitors in a friendly and professional manner, answering inquiries about tuition programs, schedules, and fees.
Manage student enrollment, registration, and record-keeping, ensuring all information is accurate and up-to-date in the centre's database.
Handle incoming and outgoing communications, including answering phone calls, responding to emails, and sorting mail.
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