Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Provide the BEST CUSTOMER SERVICE EXPERIENCE to customers
Interact with customers to provide and process information in response to customers inquiries, concerns and request about the Bank products and services which include and not limited to: -
Recognised Diploma in any discipline with more than 5 years of experience in relevant field OR Sijil Pelajaran Malaysia (SPM) with more than 10 years of experience in relevant field
Assist in developing and optimizing AI-powered workflows using Copilot and Claude
Provide technical support for the integration of AI-enabled solutions into company systems and platforms like SAP, including process mapping, documentation, and workflow improvements
Assist with configuration, testing and validation of AI functionalities and support pilot implementations, user acceptance testing, rollout planning and post-deployment operational support
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Assist in developing and optimizing AI-powered workflows using Copilot and Claude
Provide technical support for the integration of AI-enabled solutions into company systems and platforms like SAP, including process mapping, documentation, and workflow improvements
Assist with configuration, testing and validation of AI functionalities and support pilot implementations, user acceptance testing, rollout planning and post-deployment operational support
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Execute the daily, weekly and monthly mine plan — bench layout, blast design, drill pattern, fragmentation target, dig-and-haul sequence, ROM grade and tonnage — in line with the approved Mining Operations Plan and JMG Operational Mining Scheme.
Supervise drill and blast operations: pattern marking, drilling, charging, stemming, blast firing under a licensed Shot Firer, post-blast inspection, secondary breakage and fragmentation assessment.
Supervise load and haul: excavator / shovel productivity, dumper cycle time, road condition, dump management, and end-of-shift ROM stockpile position.
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Teleflex is seeking a Finance Director in Kamunting, Malaysia, to lead the finance team in executing business strategies and achieving financial goals. The successful candidate will have over 15 years of finance experience, including management roles, and will drive operational excellence while ensuring compliance with financial regulations.
Key areas include financial management, process improvement, and team leadership. Candidates should possess strong ethical values, leadership skills, and relevant qualifications.
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Champions service performance within the branch (queue management, complaint handling, customer experience).
Approve, Review and Audit Teller and Related Branch Financial Transactions (End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors.
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
To actively cross selling Banking/Financial products.
Assess/evaluate and propose credit applications diligently.
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Assist in the management and supervision of ATM cash replenishment schedules and maintenance activities.
Support Cash-in-Transit operations to ensure secure and efficient cash transportation services. Participate in the day-to-day activities at Cash Processing Centres including cash sorting, counting, and quality control.
Monitor and enforce compliance with security protocols and relevant regulatory requirements across operations.
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