Serve as a key point of contact for customers on enquiries, orders and delivery status, providing timely and professional support while maintaining strong customer relationships.
Responsible in drafting, reviewing and negotiating procurement contracts (e.g.: SaaS agreement, software licensing, hardware purchase agreement, managed IT services and support & maintenance services) and project-related contracts for the Bank to ensure consistency and compliance with relevant laws/regulations to safeguard the Bank’s interest.
Run purchasing end to end: consolidate outlet requests, check them against sales trends, forecasts and par levels, and issue purchase orders once approved.