Provide comprehensive administrative support to management and staff, including managing correspondence, preparing documents, and maintaining organized filing systems.
Coordinate and schedule meetings, appointments, and travel arrangements for executives and teams, ensuring efficient use of time and resources.
Manage office operations, including ordering supplies, maintaining office equipment, and ensuring a tidy and functional workspace.
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The Sales Administrator provides administrative and operational support to the Sales team to ensure smooth sales processes, accurate documentation, timely order processing, and effective coordination between internal departments and customers.
Onboarding & Induction: Lead the end-to-end training program for all newly signed franchise partners, ensuring they understand the IPO brand standards and operational workflows.
Systems Training: Conduct in-depth, hands-on training sessions on the Sunpina software, ensuring partners are highly proficient in using it for their daily operations.
Sales & Product Training: Coach partners on proven sales strategies, objection handling, and closing techniques specifically tailored to selling premium carpentry and fit-out projects.
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Communicate directly with maintenance contractors to schedule repairs, servicing, preventive maintenance, and other projects required to keep the company's physical assets running smoothly.
Monitor usage of tools and equipment and ensure tools are readily available for assigned tasks.
Support technicians during their daily equipment inspections and take care of maintenance logs.
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Manage and maintain the full set of accounts including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), and bank reconciliations.
Oversee the Accounts Receivable (AR) function, including invoice issuance, collection follow-ups, and monitoring outstanding payments to ensure healthy cash flow.
Review supplier invoices, process payments, and manage Accounts Payable (AP) activities accurately and efficiently.
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Office Administration
Financial Record Keeping
Customer Service
Data Entry
Time Management
Communication Skills
Organizational Skills
Attention to Detail
Problem Solving
Teamwork
Banking Procedures
Accounts Payable & Invoice Verification• Perform regular B2B invoice matching for payment requests and provide weekly updates for review• Prepare payment request letters for nationwide invoices to facilitate timely disbursements• Ensure accurate and up-to-date tracking, pay-outs, and reporting of Advertising & Promotion (A&P) expenses2. Depot Sales & Warehouse Reconciliation• Extract RTV (Return to Vendor) / Goods Return Notes daily for further action by the Sales or Warehouse teams [• Submit a monthly Depot Invoice Listing report to Finance HQ for insurance payments3. Basic Treasury Operations (New)• Monitor daily bank account balances and compile simple cash position reports for management review.• Assist in performing monthly bank reconciliations to match general ledger entries with bank statements.• Verify petty cash balances, process daily cash receipts, and monitor local depot cash flows
Key Responsibilities & Duties:1. Accounts Payable & Invoice Verification• Perform regular B2B invoice matching for payment requests and provide weekly updates for review• Prepare payment request letters for nationwide invoices to facilitate timely disbursements• Ensure accurate and up-to-date tracking, pay-outs, and reporting of Advertising & Promotion (A&P) expenses2. Depot Sales & Warehouse Reconciliation• Extract RTV (Return to Vendor) / Goods Return Notes daily for further action by the Sales or Warehouse teams [• Submit a monthly Depot Invoice Listing report to Finance HQ for insurance payments3. Basic Treasury Operations (New)• Monitor daily bank account balances and compile simple cash position reports for management review.• Assist in performing monthly bank reconciliations to match general ledger entries with bank statements.• Verify petty cash balances, process daily cash receipts, and monitor local depot cash flows.