5,000+ Call Center Agent Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
Showing 8,718 jobs results for
"call center agent"
Chat Available
Customer Service Associate
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer inquiries via phone, email, and chat, providing accurate and timely information about products and services.
- Resolve customer issues and complaints efficiently and professionally, aiming for first-contact resolution whenever possible.
- Document all customer interactions, transactions, comments, and actions taken in the CRM system. ...
Posted
2 days ago
Undisclosed
- Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership
- Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership
- Handle customer’s concern, analyse root cause and take improvement activities ...
Be an early applicant!
Posted
21 days ago
Chat Available
MYR3,300 - MYR3,800 Per Month
Near Train Station
- Answer customer queries via phone, email, chat, or social media platforms.
- Provide accurate and comprehensive information about products, services, or policies.
- Ensure responses are prompt and professional. ...
Posted
13 days ago
Undisclosed
Near Train Station
- Conduct Service Reminder to customer through SMS and call to ensure consistent service intakes of dealership
- Coordinate and record customer’s appointment booking and plot capacity planning to ensure smooth flow of operations in dealership
- Handle customer’s concern, analyse root cause and take improvement activities ...
Be an early applicant!
Posted
21 days ago
Chat Available
MYR2,000 - MYR3,000 Per Month
Near Train Station
- Quick, text-based support, verbal troubleshooting for complex issues.
- Perform daily operations task.
- Any other tasks as and when assigned by superior from time to time. ...
Posted
16 days ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- At least a recognized Diploma with minimum 2 years’ experiences. (SPM / STPM or equivalent certificate holders with at least 5 years of work experienced may be considered).
- Ability to work on rotational shifts including weekends and Public Holidays to support 24x7 Call Centre service operations
- Fresh graduates are welcome to apply. ...
Posted
6 days ago
Chat Available
Customer Service Executive
MYR2,500 - MYR3,600 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Answers customer inquiries via phone, email , SMS, and live chat/social media platform
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Identify and assess customers’ needs to achieve satisfaction ...
Posted
17 days ago
Chat Available
E-commerce Customer Service
MYR2,000 - MYR3,000 Per Month
- Respond to customer inquiries and resolve their issues via email, phone, or chat.
- Assist customers with placing orders, tracking shipments, and processing returns.
- Provide product information and recommendations to customers. ...
Posted
13 days ago
Chat Available
Customer Service Cum Service Admin (Mandarin Speaker) - Klang
MYR3,000 - MYR5,000 Per Month
Fresh Graduates
- Strong customer service and communication skills.
- Good coordination and problem-solving abilities.
- Ability to manage multiple service cases under time pressure. ...
Posted
2 days ago
Chat Available
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
- Brief customers and agents on products and promotions and resolve complaints.
- Handle confirmation to purchase submissions, lot enquiries, reservations and confirmations, transfer and cancellation cases.
- Monitor and update customer database and zone plan for sold out lots. ...
Posted
13 days ago
MYR4,700 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- - Handle inbound calls, chats and emails inquiries from Singapore customers regarding account balances, transactions, credit card usage, payments, and fees.• Assist Singapore customers with lost or stolen cards, fraudulent activity, and account security issues.• Provide information about banking products and services such as credit limits, interest rates, reward points, and billing cycles.• Process service requests like account updates, disputes, and payment arrangements.• Ensure accurate documentation of all customer interactions in the system.• Follow compliance and data security standards in all customer interactions.• Escalate complex issues to the appropriate department while ensuring customer satisfaction.• Achieve individual and team performance targets such as call handling time, customer satisfaction, and first-call resolution, etc.
Posted
21 days ago
Chat Available
Customer Service Representative (24/7 Shift) - RM 3000 - Sunway
MYR3,000 - MYR3,300 Per Month
+Additional Compensation
Near Train Station
- Customer Service Representative (24/7 Shift)Location: Sunway Square Corporate Towers (Shell HQ)Employment Type: 1 Year ContractWorking Hours: 24/7 rotational shifts (Shift allowance: RM550/month)Base Salary: RM2,800 - RM 3,000/monthShift Allowance: RM 550/MonthShift 1 (Morning): 9:00 AM – 6:00 PMShift 2 (Evening): 3:00 PM – 12:00 AMShift 3 (Night): 12:00 AM – 9:00 AMAbout the RoleAs a Customer Success Specialist (E-Mobility), you’ll represent Shell’s E-Mobility business by delivering exceptional customer experiences across various communication channels. You’ll handle enquiries, resolve issues efficiently, and support our customers in embracing Shell’s electric mobility solutions.This role is ideal for individuals who are customer-oriented, adaptable, and eager to work in a fast-paced environment supporting the future of sustainable energy.Key ResponsibilitiesCustomer Support: Handle front-line customer enquiries via phone, email, and ticketing platforms, including promotions, account enquiries, and feedback.Issue Resolution: Take ownership of customer issues, ensuring timely follow-up and resolution by coordinating with internal and external partners.Loyalty Management: Manage customer registrations, data updates, and loyalty-related enquiries while ensuring data accuracy.Digital Support: Encourage customers to use digital self-service tools and provide support for online platforms and apps.Process & Collaboration: Work closely with internal teams and third-party vendors to ensure seamless customer experiences and system integrity.Continuous Improvement: Participate in system testing, process enhancements, and operational initiatives to improve service delivery.
Posted
2 days ago
Chat Available
MYR2,600 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist customers through chat, phone calls, and email
- Handle common customer concerns such as:
- Product inquiries ...
Posted
18 days ago
Chat Available
MYR4,400 - MYR4,800 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries and service requests via phone, email, and live chat
- Support hotel bookings, reschedule, cancellations and so on
- Assist with delays, cancellations, refunds, and enquiries ...
Be an early applicant!
Posted
9 days ago
Chat Available
Customer Service Executive
MYR3,000 - MYR4,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner, addressing their needs and resolving issues effectively.
- Provide accurate information about company services, products, and policies, guiding customers through processes and offering solutions.
- Maintain detailed records of customer interactions, transactions, comments, and complaints, ensuring all information is logged accurately in the CRM system. ...
Posted
2 days ago
Chat Available
Customer Service - Healthcare Project (Cantonese Speaker)
MYR4,500 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Key Responsibilities:
- • Professionally handle inbound and outbound calls and emails from customers and distributors, ensuring a positive and consistent experience.
- • Accurately document all interactions and transactions in the CRM database, maintaining up-to-date and comprehensive records. ...
Posted
17 hours ago
Chat Available
MYR1,700 - MYR1,900 Per Month
Near Train Station
- Load and unload stocks from delivery trucks.
- Return and rearrange boxes of goods and fruits.
- Move and organize stocks in the warehouse and cold room. ...
Posted
11 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.
- Handle critical customer issues involving bookings, cancellations, and refunds, delivering timely and considerate resolutions.
- Guide and support team members through regular coaching to help them achieve and surpass performance targets. ...
Be an early applicant!
Posted
9 days ago
Chat Available
Customer Relations Officer (Mandarin)
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- This position strictly requires fluency in Mandarin (speaking, writing, and typing).
- Deliver prompt, accurate, and effective solutions to all customer-related issues.
- Handle inbound and outbound customer inquiries efficiently and professionally. ...
Be an early applicant!
Posted
4 days ago
Chat Available
Customer Service (Live Chat / Email / Call) - Basic up to 4.5k - KL Sentral
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide customer service based live chat & email support to customers
- Activate and engage with client/customer and provide accurate information
- Record and update customers’ cases into the system and trackers following appropriate processes ...
Posted
4 days ago
Chat Available
Customer Service Representative
MYR2,500 - MYR2,800 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Respond to inbound calls, emails, and live chats from hospital customers professionally
- Provide information regarding hospital services, specialists, appointments, and medical enquiries
- Assist with appointment booking, record updates, and administrative support ...
Posted
15 hours ago
MYR2,800 - MYR3,800 Per Month
+Additional Compensation
Fresh Graduates
- Minimum SPM or equivalent
- Basic IT knowledge
- Pleasant personality, cooperative and work well with co-workers ...
Posted
2 days ago
Chat Available
MYR3,500 - MYR4,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Handle distributors’ enquiries and support order processing.
- Resolve customer issues, feedback, and urgent incidents.
- Integrate customer and team feedback to propose improvements. ...
Posted
4 days ago
Chat Available
MYR2,600 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage customer inquiries across multiple channels, including live chat, inbound/outbound calls, and email.
- Resolve first-level (L1) queries efficiently, covering:
- General product and service information ...
Posted
18 days ago
Chat Available
MYR2,600 - MYR3,900 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage customer interactions across multiple channels
- Handle Level 1 (L1) support queries
- Adhere strictly to SOPs and communication scripts ...
Posted
18 days ago
Chat Available
MYR1,700 - MYR2,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Handle daily document filing and data entry tasks
- Update customer information, order records, and basic inventory records
- Respond to customer inquiries via WhatsApp, phone calls, and social media platforms ...
Posted
5 days ago
Chat Available
MYR2,000 - MYR2,600 Per Month
Fresh Graduates
- To assist in the daily operational activities of the retail outlet
- To assume the role of sales assistant and cashier
- To handle all type of payment purchase ...
Be an early applicant!
Posted
3 days ago
Chat Available
Undisclosed
Near Train Station
- Assist to prepare transhipment documentations
- Reporting and data entry
- Coordinate all shipping requirements in respect to transshipments ...
Be an early applicant!
Posted
10 days ago
Chat Available
MYR2,000 - MYR3,000 Per Month
- Handle customer enquiries via phone, email, or messaging platforms.
- Resolve customer issues promptly and provide excellent customer service.
- Maintain accurate customer records and follow up on enquiries when required. ...
Posted
4 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Respond to customer enquiries and messages via Facebook and WhatsApp in a timely and professional manner
- Handle product or service questions, complaints, and follow-ups
- Maintain a friendly and helpful tone in all customer interactions ...
Posted
4 days ago