5,000+ Call Center Agent Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
Paparan 9,124 hasil carian kerja kosong untuk
"call center agent"
Boleh Sembang
E-commerce Customer Service
MYR2,000 - MYR3,000 Sebulan
- Respond to customer inquiries and resolve their issues via email, phone, or chat.
- Assist customers with placing orders, tracking shipments, and processing returns.
- Provide product information and recommendations to customers. ...
Posted
14 days ago
MYR4,700 - MYR5,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- - Handle inbound calls, chats and emails inquiries from Singapore customers regarding account balances, transactions, credit card usage, payments, and fees.• Assist Singapore customers with lost or stolen cards, fraudulent activity, and account security issues.• Provide information about banking products and services such as credit limits, interest rates, reward points, and billing cycles.• Process service requests like account updates, disputes, and payment arrangements.• Ensure accurate documentation of all customer interactions in the system.• Follow compliance and data security standards in all customer interactions.• Escalate complex issues to the appropriate department while ensuring customer satisfaction.• Achieve individual and team performance targets such as call handling time, customer satisfaction, and first-call resolution, etc.
Posted
22 days ago
Boleh Sembang
Customer Service Executive (E-commerce)
MYR2,800 - MYR3,500 Sebulan
Dekat Stesen Tren
- Handle customer enquiries via TikTok Shop and other online platforms.
- Monitor customer reviews and feedback, and resolve complaints professionally.
- Follow up on after-sales cases, including refunds, replacements and order-related issues. ...
Posted
a day ago
Boleh Sembang
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.
- Handle critical customer issues involving bookings, cancellations, and refunds, delivering timely and considerate resolutions.
- Guide and support team members through regular coaching to help them achieve and surpass performance targets. ...
Jadilah pemohon terawal!
Posted
11 days ago
Customer Service Executive
MYR3,800 - MYR4,800 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Operating in a 24/7 call center environment, with shifts rotating across weekends and public holidays.
- Available to work rotational shifts, including midnight shifts, weekends, and holidays.
- Handle & respond incoming calls, Live Chat, Instant Messages & emails within the stipulated time ...
Posted
4 hours ago
MYR2,800 - MYR3,800 Sebulan
+Pampasan Tambahan
Graduan Baru
- Minimum SPM or equivalent
- Basic IT knowledge
- Pleasant personality, cooperative and work well with co-workers ...
Posted
3 days ago
Boleh Sembang
MYR1,000 - MYR1,500 Sebulan
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Assist in welcoming and registering patients at the front desk.
- Support appointment scheduling, confirmations, and reminders.
- Assist in responding to patient enquiries via phone, WhatsApp, and email under supervision. ...
Jadilah pemohon terawal!
Posted
5 days ago
Boleh Sembang
MYR4,400 - MYR4,800 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle customer enquiries and service requests via phone, email, and live chat
- Support hotel bookings, reschedule, cancellations and so on
- Assist with delays, cancellations, refunds, and enquiries ...
Posted
11 days ago
Boleh Sembang
Customer Relations Officer (Mandarin)
MYR3,000 - MYR4,000 Sebulan
+Pampasan Tambahan
Graduan Baru
- This position strictly requires fluency in Mandarin (speaking, writing, and typing).
- Deliver prompt, accurate, and effective solutions to all customer-related issues.
- Handle inbound and outbound customer inquiries efficiently and professionally. ...
Jadilah pemohon terawal!
Posted
a day ago
Boleh Sembang
MYR2,600 - MYR3,900 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Manage customer interactions across multiple channels
- Handle Level 1 (L1) support queries
- Adhere strictly to SOPs and communication scripts ...
Posted
19 days ago
Boleh Sembang
MYR2,600 - MYR3,500 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Manage customer inquiries across multiple channels, including live chat, inbound/outbound calls, and email.
- Resolve first-level (L1) queries efficiently, covering:
- General product and service information ...
Posted
19 days ago
Boleh Sembang
MYR1,700 - MYR1,900 Sebulan
Dekat Stesen Tren
- Load and unload stocks from delivery trucks.
- Return and rearrange boxes of goods and fruits.
- Move and organize stocks in the warehouse and cold room. ...
Posted
13 days ago
Boleh Sembang
Undisclosed
Dekat Stesen Tren
- Assist to prepare transhipment documentations
- Reporting and data entry
- Coordinate all shipping requirements in respect to transshipments ...
Jadilah pemohon terawal!
Posted
11 days ago
Customer Service Specialist
MYR3,000 - MYR4,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Provide customer support via phone, email, and other channels
- Communicate with customers in Mandarin and English
- Record and follow up on customer feedback to ensure resolution ...
Posted
2 days ago
Boleh Sembang
MYR2,000 - MYR2,600 Sebulan
Graduan Baru
- To assist in the daily operational activities of the retail outlet
- To assume the role of sales assistant and cashier
- To handle all type of payment purchase ...
Jadilah pemohon terawal!
Posted
4 days ago
MYR3,000 - MYR4,300 Sebulan
Dekat Stesen Tren
- Handle processing of customer application forms from all channels.
- Perform account creation and setup for newly onboarded customers and manage existing customer base.
- Verify and process necessary documentation, ensuring compliance with regulatory requirements. ...
Jadilah pemohon terawal!
Posted
21 days ago
Boleh Sembang
MYR2,000 - MYR3,000 Sebulan
- Handle customer enquiries via phone, email, or messaging platforms.
- Resolve customer issues promptly and provide excellent customer service.
- Maintain accurate customer records and follow up on enquiries when required. ...
Posted
a day ago
Boleh Sembang
Customer Service (Live Chat / Email / Call) - Basic up to 4.5k - KL Sentral
MYR4,300 - MYR5,100 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Provide customer service based live chat & email support to customers
- Activate and engage with client/customer and provide accurate information
- Record and update customers’ cases into the system and trackers following appropriate processes ...
Posted
a day ago
Customer Service & Repair Coordinator (Mandarin Speaker)
MYR3,000 - MYR3,500 Sebulan
Dekat Stesen Tren
- Handle luggage repair customers (check-in, assess, explain timeline & warranty)
- Coordinate with CRM & Repair Team
- Guide customers during collection (post-repair checklist) ...
Posted
4 hours ago
Boleh Sembang
Customer Service Associate (Outbound)
MYR2,400 - MYR2,700 Sebulan
+Pampasan Tambahan
Graduan Baru
Dekat Stesen Tren
- Attend to all inbound and perform outbound calls as assigned.
- Ensure complete follow through on all customer queries, investigation and feedback.
- Participates in customer satisfaction improvement and call quality initiatives. ...
Posted
a day ago
Boleh Sembang
MYR3,500 - MYR4,500 Sebulan
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Handle distributors’ enquiries and support order processing.
- Resolve customer issues, feedback, and urgent incidents.
- Integrate customer and team feedback to propose improvements. ...
Posted
a day ago
Boleh Sembang
MYR1,700 - MYR2,000 Sebulan
+Pampasan Tambahan
Graduan Baru
Dekat Stesen Tren
- Ensuring the front desk and waiting area are clean and tidy, free from odors.
- Achieving monthly new lead turnout targets.
- Conducting daily or weekly stock checks, overseeing stock receiving processes, and assisting in outlet stock tally. ...
Posted
a month ago
Boleh Sembang
MYR2,000 - MYR2,500 Sebulan
- Deliver excellent customer service by assisting customers in a friendly, professional, and efficient manner.
- Recommend suitable products and provide accurate information to meet customers' needs.
- Process sales transactions accurately and handle cash responsibly. ...
Posted
19 days ago
Boleh Sembang
MYR3,000 - MYR4,000 Sebulan
+Pampasan Tambahan
Graduan Baru
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
a day ago
Boleh Sembang
MYR2,500 - MYR3,500 Sebulan
Petaling, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to customer enquiries and messages via Facebook and WhatsApp in a timely and professional manner
- Handle product or service questions, complaints, and follow-ups
- Maintain a friendly and helpful tone in all customer interactions ...
Posted
a day ago
Boleh Sembang
MYR2,600 - MYR3,500 Sebulan
Dekat Stesen Tren
- Handle customer inquiries via live chat, inbound/outbound calls, and email
- ResolveLevel 1 (L1) queriessuch as:
- General product information ...
Posted
19 days ago
MYR3,200 - MYR4,500 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about services.
- Resolve customer complaints and issues effectively, escalating when necessary. ...
Posted
21 days ago
Boleh Sembang
MYR1,700 - MYR2,000 Sebulan
Petaling, WP Kuala Lumpur
Dekat Stesen Tren
- Handle daily document filing and data entry tasks
- Update customer information, order records, and basic inventory records
- Respond to customer inquiries via WhatsApp, phone calls, and social media platforms ...
Posted
6 days ago
MYR3,000 - MYR3,300 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle inbound customer inquiries related to credit card services, including transactions, statements, card features, and account issues.
- Provide support on additional banking or financial products as assigned.
- Deliver prompt, accurate, and courteous service to ensure a positive customer experience. ...
Posted
21 days ago
Customer Support Executive (Mandarin Speaker)
MYR3,000 - MYR4,500 Sebulan
+Pampasan Tambahan
Dekat Stesen Tren
- Handle customer inquiries via WhatsApp, phone calls, and email
- Understand customer needs and provide clear product or service information
- Follow up with customers until requests or orders are completed ...
Posted
4 hours ago