5,000+ Customer Service Jobs in Malaysia | Job Vacancies | July 2026 | Maukerja
Showing 20,353 jobs results for
"customer service"
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide 24-hour one-stop customer service via phone.
- Deliver high-quality, professional, and personalized support to customers.
- Respond promptly with accurate information, solutions, or alternatives to meet customer needs. ...
Be an early applicant!
Posted
6 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver excellent customer service via phone, chat, and email, ensuring clear, professional, and empathetic communication.
- Take ownership of customer concerns, demonstrating patience and problem-solving skills to resolve end-to-end travel challenges.
- Strive to achieve individual KPIs and team goals while contributing to overall team performance. ...
Posted
6 days ago
MYR1,000 - MYR2,500 Per Hour
WFH • Fresh Graduates
- Reply to customer inquiries via WhatsApp, Facebook, Instagram, Shopee, and other channels
- Help customers choose the right sleep products based on their needs
- Follow up with leads and assist customers throughout the purchasing journey ...
Posted
11 hours ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.
- Handle critical customer issues involving bookings, cancellations, and refunds, delivering timely and considerate resolutions.
- Guide and support team members through regular coaching to help them achieve and surpass performance targets. ...
Be an early applicant!
Posted
6 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- ACCOUNTABILITIESFinancial• To take pro-active actions to prevent fraud and losses (internal & external)• To contribute to deposit growth by way of soliciting new accounts.• To assist in managing cost control for the branch as per approved budget.
- Process• Perform daily branch activities in accordance to Bans internal policies ®ulatory requirement.• Effective cash handling and ensure Mid Day and End of Day cash balancing isperformed in accordance with procedures.• Ensure accuracy in day end balancing within reasonable time.• Compliance to individual teller/drawer limit.• Compliance to Banks standard average serving time and average waiting time.• Daily vouchers bundling and cross checking of vouchers at the end of day.• Ensure compliance on regulatory requirements such as FSA, iFSA, PDPA, AMLA,PCT,FEA, FATCA, CRS etc.• Ensure satisfactory audit rating and issues raised are resolved within specified timeframe.• Perform filing, printing daily reports, bundling of daily vouchers, submission ofdocuments via DIS, prepare monthly report and back room functions.
- Customer• Ensure efficient customer service level in order to meet SLA as well as to alleviateany customer’s complaint.• Ensure accuracy and error free in service delivery.• Attend customer`s enquiries / complains immediately and adhere to complaintsescalation procedures.• To maintain good rapport with internal and external customers. ...
Be an early applicant!
Posted
3 days ago
Chat Available
Customer Service Executive
MYR1,700 - MYR2,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Respond promptly and professionally to customer inquiries via live chat, email, and social media platforms, providing accurate information and solutions.
- Assist customers with product information, order status, technical issues, and general support questions, ensuring a positive customer experience.
- Document all customer interactions and resolutions accurately in the CRM system, maintaining detailed records for future reference and analysis. ...
Be an early applicant!
Posted
14 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver professional and responsive customer support via phone, ensuring a high standard of service.
- Handle customer inquiries, provide accurate information, and recommend appropriate solutions.
- Resolve customer complaints promptly and professionally while ensuring customer satisfaction. ...
Posted
6 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Respond to customer enquiries and messages via Facebook and WhatsApp in a timely and professional manner
- Handle product or service questions, complaints, and follow-ups
- Maintain a friendly and helpful tone in all customer interactions ...
Posted
15 hours ago
Chat Available
Undisclosed
Near Train Station
- Handle Difficult Calls & Emails: Speak with unhappy customers, calm them down, and help them solve their issues.
- Investigate Problems: Look into customer accounts, payment records, and app data to find the root cause of the problem.
- Negotiate Fair Solutions: Decide when to give refunds, discounts, or special help based on company guidelines. ...
Be an early applicant!
Posted
7 days ago
Chat Available
Undisclosed
- Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner.
- Coordinate with overseas agents on shipment consolidation (Air & Ocean).
- Work closely with the Operations team to ensure timely delivery of shipments. ...
Be an early applicant!
Posted
7 days ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Answer inbound calls from customers.
- Respond to customer requests and inquiries by answering product and service questions.
- Identify and resolve customers’ problems and complaints by selecting the best solution. ...
Posted
2 days ago
Chat Available
MYR2,500 - MYR3,100 Per Month
- Assist in processing customer orders accurately using the ERP system.
- Support daily coordination with production and logistics teams to ensure on-time delivery.
- Update customers on order status, delivery schedules, and any delays. ...
Posted
7 days ago
Chat Available
MYR4,500 - MYR5,500 Per Month
Near Train Station
- Assist customers with hotel reservations, booking amendments, cancellations, refunds, and other travel-related enquiries.
- Provide support through inbound calls, emails, live chat, or other assigned customer service channels.
- Explain booking policies, payment matters, promotional terms, and platform procedures clearly. ...
Posted
6 days ago
Chat Available
CUSTOMER SUPPORT EXECUTIVE (Hq-selangor)
MYR2,400 - MYR3,000 Per Month
- Customer Inquiry Management: Act as the primary point of contact for customer inquiries, service requests, and operational support via phone, email, and messaging platforms.
- Service & Technical Coordination: Liaise closely with field technicians and the after-sales team to schedule maintenance, routine checking, emergency troubleshooting, and pre-delivery inspections (PDI).
- Feedback & Problem Resolution: Proactively follow up with clients post-service/delivery to ensure satisfaction, address issues promptly, and maintain long-term client relationships. ...
Posted
2 days ago
Chat Available
MYR6,500 - MYR8,500 Per Month
55100 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Premium Escalation Management：Oversee and manage high-value customer communications, resolving complex escalated issues, transactions, and disputes with professionalism and urgency.
- Reconciliation & Discrepancy Resolution：Perform rigorous statement verification and reconciliation to ensure 100% accuracy between client statements and internal records, investigating and resolving discrepancies within required timeframes.
- Rate Approval & Compliance：Review and approve foreign exchange (FX) rates negotiated by junior team members, ensuring both profitability and compliance prior to transaction processing. ...
Posted
2 days ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Respond to customer enquiries via phone, WhatsApp, email, or chat.
- Assist customers with product or service information.
- Handle complaints professionally and provide suitable solutions. ...
Posted
6 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle high-level complaints, airline-related issues, and escalations requiring urgent attention.
- Act as the final contact point for complex customer issues, including manager callbacks and High Value/escalated cases.
- Perform in-depth root cause analysis, investigate disputes, and determine responsible parties. ...
Posted
7 days ago
Chat Available
MYR4,400 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle pre and post reservation inquiries by phone, e-mail and fax;
- Handle customer requests by phone and e-mail;
- Modify, change and/or cancel existing reservations; ...
Posted
6 days ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Respond to customer enquiries via phone, WhatsApp, email, or chat.
- Assist customers with product or service information.
- Handle complaints professionally and provide suitable solutions. ...
Posted
6 days ago
Chat Available
Customer Service Associate (Outbound)
MYR2,400 - MYR2,700 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Attend to all inbound and perform outbound calls as assigned.
- Ensure complete follow through on all customer queries, investigation and feedback.
- Participates in customer satisfaction improvement and call quality initiatives. ...
Posted
15 hours ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
15 hours ago
Chat Available
MYR3,000 - MYR4,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Provide exceptional customer support to clients experiencing issues with InternationalBalance Transfer (GloTransfer) and Cross Border Payment (GloRemit) services.
- Respond to customer inquiries and requests through various communication channels,including email, phone calls, and live chat.
- Monitor, diagnose, and resolve technical issues related to transactions promptly andefficiently. ...
Be an early applicant!
Posted
a day ago
Chat Available
Customer Relations Officer (Mandarin)
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- This position strictly requires fluency in Mandarin (speaking, writing, and typing).
- Deliver prompt, accurate, and effective solutions to all customer-related issues.
- Handle inbound and outbound customer inquiries efficiently and professionally. ...
Be an early applicant!
Posted
15 hours ago
Chat Available
MYR2,400 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
- Install and service equipment at customer sites.
- Troubleshoot/Fix technical issues/Product testing.
- Perform routine maintenance and inspections. ...
Be an early applicant!
Posted
6 days ago
Chat Available
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Answer customer inquiries over the phone, chat, and/or email.• Log customer interactions in our system for proper documentation.• Follow-up with customers as appropriate• Participate in team meetings and strategize on team performance improvement.• Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement.
Be an early applicant!
Posted
2 days ago
Chat Available
MYR2,300 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Respond to customer enquiries via phone, WhatsApp, email, or chat.
- Assist customers with product or service information.
- Handle complaints professionally and provide suitable solutions. ...
Be an early applicant!
Posted
6 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Sungai Tinggi, Selangor
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards. ...
Be an early applicant!
Posted
6 days ago
Chat Available
MYR2,500 - MYR4,500 Per Month
Near Train Station
- Build, maintain, and strengthen relationships with existing and potential customers.
- Coordinate and monitor shipment activities, ensuring timely updates are provided to customers regarding shipment status.
- Promote the Company's logistics services and solutions to enhance customer satisfaction and business growth. ...
Be an early applicant!
Posted
2 days ago
Chat Available
Undisclosed
Near Train Station
- Respond to customer inquiries via calls, chats, and emails
- Handle order processing, tracking, invoicing, and returns
- Resolve customer complaints and issues promptly and professionally ...
Be an early applicant!
Posted
6 days ago
Chat Available
MYR1,500 - MYR3,700 Per Month
Fresh Graduates
- • Answer customer inquiries over the phone, chat, and/or email.• Log customer interactions in our system for proper documentation.• Follow-up with customers as appropriate• Participate in team meetings and strategize on team performance improvement.• Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement.
Be an early applicant!
Posted
2 days ago
Job searches related to “Customer Service”
Customer Service (Call Center) Manager
Customer Service Assistant
Customer Service Consultant
Customer Service Cum Administrative Assistant
Customer Service Cum Cashier
Customer Service Cum Distribution Manager
Customer Service Cum Stock Controller
Customer Service Executive
Customer Service Manager