As a Recovery Officer, you will be responsible for managing assigned customer accounts, conducting collection activities, negotiating repayment arrangements, and achieving individual and team collection targets. This role is suitable for individuals who are confident in communication, motivated by performance, and interested in building a career in the financial recovery industry.
General Ledger Management: Supervise the maintenance of the general ledger, ensuring all transactions are recorded in accordance with accounting principles and company policies.
Customer Service & Client Support: Respond to customer and client enquiries through WhatsApp, email, phone calls, and other communication channels. Provide guidance and support on the company's digital platforms, products, and services.
Provide comprehensive administrative support to the management team and other departments, including managing calendars, scheduling meetings, and preparing correspondence.