Prepare and generate Delivery Orders, Sales Invoices, Quotations, Contracts and other related documents accurately. Ensure all documents are properly prepared and filed.
Respond promptly and professionally to customer enquiries via phone calls, WhatsApp and email. Maintain accurate records of customer enquiries, service requests, job status and documentation.
Coordinate and schedule technician appointments, deliveries, towing services and other service arrangements.
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Onboarding & Induction: Lead the end-to-end training program for all newly signed franchise partners, ensuring they understand the IPO brand standards and operational workflows.
Systems Training: Conduct in-depth, hands-on training sessions on the Sunpina software, ensuring partners are highly proficient in using it for their daily operations.
Sales & Product Training: Coach partners on proven sales strategies, objection handling, and closing techniques specifically tailored to selling premium carpentry and fit-out projects.
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About the Role:We are looking for a committed and reliable Operation Assistant to join a well-established logistics company based in Bukit Jelutong, Shah Alam. This is a 1-year contract position with the opportunity to be part of a dynamic warehouse operations team.
Administrative Support
Scheduling
Communication
Record Keeping
Executive Assistance
Time Management
Organization
Problem Solving
Attention to Detail
Office Management
About the Role:We are looking for a committed and reliable Operation Assistant to join a well-established logistics company based in Bukit Jelutong, Shah Alam. This is a 1-year contract position with the opportunity to be part of a dynamic warehouse operations team.