5,000+ Customer Service Jobs in Malaysia | Job Vacancies | July 2026 | Maukerja
Showing 19,241 jobs results for
"customer service"
Chat Available
Customer Service - Banking Insurance (Mandarin Speaker)
MYR4,500 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle customer and distributor inquiries via phone, live chat, and email.
- Record all interactions accurately in the CRM system.
- Resolve issues promptly and follow up to ensure customer satisfaction. ...
Be an early applicant!
Posted
20 minutes ago
Chat Available
Customer Service - Healthcare Project (Cantonese Speaker)
MYR4,500 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Key Responsibilities:
- • Professionally handle inbound and outbound calls and emails from customers and distributors, ensuring a positive and consistent experience.
- • Accurately document all interactions and transactions in the CRM database, maintaining up-to-date and comprehensive records. ...
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Posted
19 minutes ago
Chat Available
Customer Service - Booking Reservation (Mandarin Support)
MYR4,000 - MYR4,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle pre and post reservation inquiries by phone, e-mail and fax;
- Handle customer requests by phone and e-mail;
- Modify, change and/or cancel existing reservations; ...
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Posted
17 minutes ago
MYR2,800 - MYR4,000 Per Month
WFH • Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner, providing accurate information and resolving issues effectively.
- Document all customer interactions and resolutions in the company's CRM system, ensuring detailed and up-to-date records are maintained.
- Identify and escalate complex customer issues to senior team members or other departments as needed, ensuring timely resolution and customer satisfaction. ...
Posted
11 days ago
MYR2,500 - MYR3,200 Per Month
Near Train Station
- Responsible for product introduction in stores.
- Deliver excellent customer service and manage the needs of our customers through our communication channels (online & offline).
- Professionally handle inquiries and feedback pertaining to the company products and services from customers. ...
Posted
3 hours ago
Chat Available
MYR2,000 - MYR3,000 Per Month
Near Train Station
- Appointment Management: Schedule, confirm, reschedule, and cancel patient appointments while coordinating with the clinical team to ensure a smooth appointment workflow.
- Patient Reception: Welcome patients warmly, assist with registration, and ensure all required forms and information are accurately completed.
- Information Provision: Provide accurate information regarding dental services, treatment options, fees, and clinic policies and procedures. ...
Posted
4 hours ago
Chat Available
MYR2,000 - MYR3,000 Per Month
- Handle customer enquiries via phone, email, or messaging platforms.
- Resolve customer issues promptly and provide excellent customer service.
- Maintain accurate customer records and follow up on enquiries when required. ...
Posted
4 hours ago
Chat Available
MYR3,500 - MYR4,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Handle distributors’ enquiries and support order processing.
- Resolve customer issues, feedback, and urgent incidents.
- Integrate customer and team feedback to propose improvements. ...
Posted
4 hours ago
Chat Available
Customer Service (Permanent Night Shift) - Basic Rm4500 - KL Sentral
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels. ...
Posted
4 hours ago
Chat Available
Customer Service Executive
MYR2,500 - MYR3,000 Per Month
- Handle customer enquiries, complaints and feedback via phone, email and WhatsApp
- Coordinate with operations and warehouse teams to track and update shipment status
- Provide accurate information to customers regarding delivery timelines and logistics procedures ...
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Posted
4 hours ago
Chat Available
Customer Service Executive (E-commerce)
MYR2,800 - MYR3,500 Per Month
Near Train Station
- Handle customer enquiries via TikTok Shop and other online platforms.
- Monitor customer reviews and feedback, and resolve complaints professionally.
- Follow up on after-sales cases, including refunds, replacements and order-related issues. ...
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Posted
4 hours ago
Chat Available
Live Chat Support (Customer Service) Mandarin Speaker
Live Chat Support (Customer Service) Mandarin Speaker Live Chat Support (Customer Service) Mandarin Speaker
Company Confidential
MYR3,500 - MYR4,800 Per Month
Near Train Station
- Provide high-quality customer support via live chat and other online platforms in a timely and professional manner.
- Handle customer inquiries, identify issues, and deliver effective resolutions in accordance with company policies, SOPs, and compliance guidelines.
- De-escalate challenging situations calmly and escalate complex cases to the relevant departments when necessary. ...
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Posted
4 hours ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
- Ensure incidents are logged and updated in the helpdesk ticketing system
- Learn and achieve good understanding of product features
- Guide supplier and buyer on portal usage and process. ...
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Posted
4 hours ago
Chat Available
MYR2,800 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
- (Need to handle ticket for TikTok, Handle call from customer.)
- Reply chat on TikTok, Shopee & Facebook
- Settle customer issue by company WhatsApp ...
Posted
a day ago
Chat Available
MYR1,800 - MYR3,000 Per Month
Fresh Graduates
- Customer Service Support:Answer phone calls, direct them to the appropriate person, take messages, and respond to inquiries in a professional and friendly manner.Collaborate with internal teams to provide accurate information to clients, address their needs, and offer solutions effectively to maintain customer satisfaction.
- Email Handling: Manage incoming email, ensuring timely processing and delivery.
- Quotation & Related Documents Preparation: Assist in preparing and editing documents, reports, and correspondence to ensure accurate and professional output. ...
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Posted
2 days ago
Chat Available
MYR1,800 - MYR2,000 Per Month
- Maintain good relationship with existing customers
- Response to customers' enquiries
- To promote and explain precise information over to customers ...
Posted
a month ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- * Communicate and assist customers
- * Handle basic customer inquiries
- * Follow up with customers when needed ...
Posted
4 hours ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
4 hours ago
Chat Available
MYR2,000 - MYR3,000 Per Month
Near Train Station
- Quick, text-based support, verbal troubleshooting for complex issues.
- Perform daily operations task.
- Any other tasks as and when assigned by superior from time to time. ...
Posted
9 days ago
Chat Available
Customer Service Executive
MYR3,000 - MYR4,500 Per Month
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner, addressing their needs and resolving issues effectively.
- Provide accurate information about company services, products, and policies, guiding customers through processes and offering solutions.
- Maintain detailed records of customer interactions, transactions, comments, and complaints, ensuring all information is logged accurately in the CRM system. ...
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Posted
13 hours ago
Chat Available
MYR2,700 - MYR4,500 Per Month
+Additional Compensation
- Able to promote skincare products to suit clients' needs
- Provide professional advice to customer
- Handle customers’ requests and inquiries when necessary ...
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Posted
a day ago
Chat Available
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Deliver professional and responsive customer support via phone, ensuring a high standard of service.
- Handle customer inquiries, provide accurate information, and recommend appropriate solutions.
- Resolve customer complaints promptly and professionally while ensuring customer satisfaction. ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Respond to customer enquiries and messages via Facebook and WhatsApp in a timely and professional manner
- Handle product or service questions, complaints, and follow-ups
- Maintain a friendly and helpful tone in all customer interactions ...
Posted
4 hours ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide 24-hour one-stop customer service via phone.
- Deliver high-quality, professional, and personalized support to customers.
- Respond promptly with accurate information, solutions, or alternatives to meet customer needs. ...
Be an early applicant!
Posted
2 days ago
Chat Available
Undisclosed
- Answer and manage incoming customer calls in a professional and friendly manner
- Understand customer needs and provide appropriate product information
- Prepare and send accurate quotations and invoices based on customer requirements ...
Be an early applicant!
Posted
2 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver excellent customer service via phone, chat, and email, ensuring clear, professional, and empathetic communication.
- Take ownership of customer concerns, demonstrating patience and problem-solving skills to resolve end-to-end travel challenges.
- Strive to achieve individual KPIs and team goals while contributing to overall team performance. ...
Be an early applicant!
Posted
2 days ago
Chat Available
Undisclosed
- Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner.
- Coordinate with overseas agents on shipment consolidation (Air & Ocean).
- Work closely with the Operations team to ensure timely delivery of shipments. ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver professional and responsive customer support via phone, ensuring a high standard of service.
- Handle customer inquiries, provide accurate information, and recommend appropriate solutions.
- Resolve customer complaints promptly and professionally while ensuring customer satisfaction. ...
Be an early applicant!
Posted
2 days ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.
- Handle critical customer issues involving bookings, cancellations, and refunds, delivering timely and considerate resolutions.
- Guide and support team members through regular coaching to help them achieve and surpass performance targets. ...
Be an early applicant!
Posted
2 days ago
Chat Available
Customer Relations Officer (Mandarin)
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- This position strictly requires fluency in Mandarin (speaking, writing, and typing).
- Deliver prompt, accurate, and effective solutions to all customer-related issues.
- Handle inbound and outbound customer inquiries efficiently and professionally. ...
Be an early applicant!
Posted
4 hours ago
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