Full Time Telephone Operator Jobs, in Sunway Medical Centre WP Kuala Lumpur - Maukerja

Able to commit to 3 shifts (morning, afternoon & night)

Excellent communication and interpersonal skills.

Strong customer service orientation.

Ability to remain calm and composed in fast-paced environments.

Knowledge of hospital layout and services preferred.

Previous experience in customer service or hospitality roles is a plus.

Fluency in multiple languages is advantageous.

Handle all hospital in-coming calls in a courteous, and friendly manner

Respond to patient inquires promptly and accurately

Directing incoming calls to appropriate departments, services and personnel

Resolving complaints in a professional manner

Assisting patients with scheduling appointments

Providing exceptional customer service when interacting with callers