5,000+ Customer Service Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
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"customer service"
Boleh Sembang
Senior Customer Service Expert (60477)
MYR6,000 - MYR7,500 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- - Handle and assist customers with sales inquiries and provide appropriate solutions or alternatives in a timely manner.- Prepare quotations, process purchase orders, and manage customer claims related to shipment delays, defective items, or incorrect pricing.- Resolve product or service issues by clarifying customer complaints, determining the cause, and offering the best solutions. Follow up to ensure complete resolution.- Rectify part number errors, request lead time changes from suppliers, and liaise with Sales, Shipping, and Account Teams on order statuses and AR matters.- Prepare Request For Quotations (RFQs) and generate Purchase Orders (POs) to suppliers.- Monitor inventory allocation and check lead-time status.- Communicate delays and delivery changes internally and externally. Expedite deliveries by suppliers and update systems as needed.- Troubleshoot and resolve operational issues while implementing preventive measures toensure smooth daily operations.- Participate in Customer Service projects and provide training and guidance to team members and new hires.- Cover operational duties during short hands due to unforeseen circumstances.- Ensure the accuracy of data for KPI reporting and review workflows for improvements.
Jadilah pemohon terawal!
Posted
9 minutes ago
Boleh Sembang
MYR3,200 - MYR4,000 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Deliver professional and responsive customer support via phone, ensuring a high standard of service.
- Handle customer inquiries, provide accurate information, and recommend appropriate solutions.
- Resolve customer complaints promptly and professionally while ensuring customer satisfaction. ...
Jadilah pemohon terawal!
Posted
25 days ago
Customer Service Cum Admin (Mandarin Speaker)
MYR3,000 - MYR5,000 Sebulan
Dekat Stesen Tren
- Handle customer inquiries via WhatsApp / phone / email
- Assist in scheduling, documentation, and basic admin work
- Maintain customer records and filing ...
Jadilah pemohon terawal!
Posted
12 days ago
Boleh Sembang
MYR3,000 - MYR4,500 Sebulan
Graduan Baru
Sungai Tinggi, Selangor
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards. ...
Jadilah pemohon terawal!
Posted
25 days ago
Boleh Sembang
MYR2,300 - MYR2,500 Sebulan
Graduan Baru
- Respond to customer enquiries through Facebook Messenger, WhatsApp, TikTok and other communication channels.
- Handle incoming customer calls and make outbound calls when necessary to assist customers and resolve enquiries.
- To provide fast and timely solutions to all customer related problems. ...
Posted
2 days ago
Boleh Sembang
Undisclosed
George Town, Pulau Pinang
- Process sales orders accurately in the ERP system.
- Monitor order status and ensure on-time fulfilment.
- Handle order changes, cancellations and expedite requests. ...
Jadilah pemohon terawal!
Posted
6 days ago
Boleh Sembang
Undisclosed
George Town, Pulau Pinang
- Process sales orders accurately in the ERP system.
- Monitor order status and ensure on-time fulfilment.
- Handle order changes, cancellations and expedite requests. ...
Jadilah pemohon terawal!
Posted
6 days ago
Boleh Sembang
MYR600 - MYR800 Sebulan
Graduan Baru
Dekat Stesen Tren
- Monthly allowance provided - RM 800 Monthly
- Based in Kota Damansara, Selangor
- Minimum 3 months duration ...
Posted
a month ago
Boleh Sembang
Mandarin Customer Service Executive (Outbound Call Support)
Undisclosed
Graduan Baru
Dekat Stesen Tren
- Make outbound calls to customers to provide product and service information.
- Provide accurate and timely information to customers regarding products, services, and account details.
- Document all customer interactions and resolutions in the company's CRM system. ...
Jadilah pemohon terawal!
Posted
28 minutes ago
Boleh Sembang
MYR2,800 - MYR3,500 Sebulan
Graduan Baru
Dekat Stesen Tren
- Handle all voice-channel business, including answering inbound customer calls and making outbound follow-up / callback calls.
- Assist customers in resolving vehicle- and service-related enquiries and problems, and accurately record every interaction in the operations system.
- Process cases according to standard operating procedures, or escalate them through the defined escalation process where required. ...
Jadilah pemohon terawal!
Posted
a day ago
Boleh Sembang
MYR1,800 - MYR2,500 Sebulan
- Respond to customer enquiries via phone, WhatsApp, and any online platform in a timely and professional manner.
- Process customer orders, ensure accurate order entry and issue air waybills from Shopee and Shopify.
- Follow up on customer orders, delivery status and payment matters. ...
Jadilah pemohon terawal!
Posted
21 days ago
Boleh Sembang
BEAUTY CUSTOMER SERVICE
MYR1,800 - MYR2,500 Sebulan
+Pampasan Tambahan
Graduan Baru
- Conduct facial treatments and beauty services according to SOP
- Ensure excellent customer service and professionalism
- Recommend suitable packages/products based on client needs ...
Posted
2 days ago
Boleh Sembang
Customer Service & Planner
MYR3,000 - MYR5,000 Sebulan
- Receive, review and process customer purchase orders and order requirements.
- Verify part numbers, quantities, drawing revisions, specifications and required delivery dates.
- Coordinate with customers on order confirmations, changes, clarifications and delivery requirements. ...
Jadilah pemohon terawal!
Posted
2 days ago
Boleh Sembang
Night Shift Customer Service Mandarin
MYR4,000 - MYR5,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Onboarding Dates: August 2026
- Total Package: Basic RM 4500-4600 + Allowances
- Benefits: Annual Leave, AIA Insurance Coverage, and Annual Salary Increment ...
Jadilah pemohon terawal!
Posted
28 minutes ago
Boleh Sembang
MYR4,000 - MYR5,000 Sebulan
Dekat Stesen Tren
- Respond professionally and promptly to user enquiries through live chat, messaging platforms, email and other designated support channels
- Guide users on account registration, login, profile settings, verification, platform navigation, product functions, campaigns, membership benefits and general platform usage
- Assist users with platform supported digital asset deposit and withdrawal enquiries, wallet address checks, transaction status, network selection, confirmations and transaction ID (TXID/Hash) verification ...
Posted
3 days ago
Boleh Sembang
MYR2,100 - MYR2,300 Sebulan
George Town, Pulau Pinang
- Assist Indonesian patients with hospital registration and admission procedures
- Accompany and guide patients to their doctor appointments and consultations
- Meet and greet patients, providing warm and attentive support throughout their visit ...
Posted
12 days ago
Boleh Sembang
Sales and Marketing Cum Customer Service Executive (Property Development)
MYR3,500 - MYR4,000 Sebulan
Ulu Yam, Selangor
- To execute all sales, marketing and promotional strategies in order to achieve sales target;
- Check and prepare medias, advertisements, distributions leaflets and marketing tools prior to the launching or monthly events,
- Conduct market survey of all competitors, compile and prepare market survey reports, ...
Jadilah pemohon terawal!
Posted
2 days ago
Boleh Sembang
MYR2,500 - MYR5,500 Sebulan
+Pampasan Tambahan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Candidates need to conduct product demonstrations with customers and educate customers with appropriate health & product knowledge.
- Candidates need to perform administrative work, cashier duties to ensure proper operation of the Retail outlet
- Candidates are responsible to upkeep cleanliness, inventory management & handle customers’ inquiries. ...
Jadilah pemohon terawal!
Posted
a day ago
Boleh Sembang
MYR2,500 - MYR3,500 Sebulan
Graduan Baru
Dekat Stesen Tren
- Manage customer enquiries, quotations, orders, artwork approvals, delivery schedules and after-sales follow-up.
- Translate customer requirements into clear internal instructions and confirm that specifications are complete.
- Monitor open orders and coordinate priorities with Production, QC, Purchasing and Logistics. ...
Jadilah pemohon terawal!
Posted
14 hours ago
Boleh Sembang
Customer Service Executive 客户服务專員
MYR3,000 - MYR4,500 Sebulan
Graduan Baru
Dekat Stesen Tren
- Provide excellent online and offline customer service, answer inquiries, resolve issues, offer after-sales service, and maintain good customer relationships.
- Handle customer complaints or issues efficiently and professionally.
- Proactively follow up on customer issues and effectively manage handovers when colleagues are on leave. ...
Posted
a day ago
Boleh Sembang
MYR2,500 - MYR5,000 Sebulan
Dekat Stesen Tren
- Manage and engage with community members across platforms such as WhatsApp, social media, Shopee, and Lazada.
- Initiate conversations and activities that encourage interaction and participation.
- Foster a welcoming and positive community experience. ...
Posted
5 days ago
Boleh Sembang
Undisclosed
George Town, Pulau Pinang
- Process sales orders accurately in the ERP system.
- Monitor order status and ensure on-time fulfilment.
- Handle order changes, cancellations and expedite requests. ...
Jadilah pemohon terawal!
Posted
5 days ago
Boleh Sembang
MYR4,500 - MYR5,200 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Handle customer enquiries and service requests via phone, email, and live chat
- Assist customers with enquiries related to healthcare plans, benefits, coverage, claims, and billing
- Verify customer information and maintain accurate records in the system ...
Jadilah pemohon terawal!
Posted
8 days ago
MYR2,300 - MYR3,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Conducting product demonstrations. Execution of retail operations activities and application of effective sales techniques to understand customer needs and promote relevant products and services, i.e. sales, servicing and administration at outlets and comply with the guidelines, policies, procedures and SLAs.
- Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid registrations, devices, VAS and accessories, etc.)
- Result-driven and stay up-to-date with the product features and maintain retail outlet visual appearance in high standards. ...
Jadilah pemohon terawal!
Posted
2 days ago
Boleh Sembang
Customer Service Manager
Up to MYR6,000 Sebulan
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Welcome and assist customers, maintain membership relationships, manage customer relations, and enhance the overall service experience.
- Handle customer enquiries, reservations, complaints, feedback, and unexpected service-related issues.
- Assist in developing customer service standards and ensure proper implementation by the front-of-house team. ...
Posted
18 hours ago
Engagement Support Executive
MYR3,500 - MYR7,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Be the Connector: Coordinate between managers and team members to plan and schedule client engagements that run like clockwork.
- Keep it tight: Maintain an accurate, up-to-date fieldwork schedule so deadlines are clear and progress is easy to track.
- Set the stage: Prepare and share engagement timelines with clients and teams before kickoff, everyone knows what’s coming. ...
Jadilah pemohon terawal!
Posted
15 days ago
Boleh Sembang
Customer Service - Perm Night - Cantonese
Up to MYR4,300 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Understand customer enquiries and respond via applicable channels: calls, email, chat etc
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required ...
Posted
a day ago
Boleh Sembang
MYR3,500 - MYR4,000 Sebulan
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Key Responsibilities:• Handle inbound calls from current and prospective donors, as well as general enquiries• Conduct outbound calls to donors when required• Respond to enquiries through email, Facebook, Instagram and WhatsApp• Support donor retention through proactive customer service strategies• Handle donor needs, enquiries, concerns and complaints professionally• Liaise with donors, external parties and internal stakeholders• Develop comprehensive knowledge of products and services to support donor enquiries• Ensure all assigned daily tasks are completed according to SOPs• Maintain accurate attendance and punctuality recordsInterested to join our client’s team? Send your application to: frederica.patrick@persolapac.comEmail Subject: Job Application – Donor Care AssistancePlease include:1.Updated Resume2. Last drawn salary & Expected salary3. Notice periodOnly shortlisted candidates will be contacted.
Posted
5 days ago
Boleh Sembang
MYR5,000 - MYR8,000 Sebulan
Dekat Stesen Tren
- Managing the team of Customer Support: Manage large volumes of incoming customer inquiries via [phone, email, live chat, and/or social media].
- Problem Resolution: Identify, assess, and diagnose customer needs or complaints; provide accurate, valid, and complete information to resolve issues efficiently.
- Product Expertise: Maintain a deep understanding of our products/services to guide customers and make relevant recommendations. ...
Jadilah pemohon terawal!
Posted
16 hours ago
Boleh Sembang
MYR2,000 - MYR4,000 Sebulan
Dekat Stesen Tren
- Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations.
- Arrange transportation and delivery schedules for customer orders.
- Assist walk-in customers professionally and provide excellent customer service at the office. ...
Posted
7 days ago
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