5,000+ Customer Service Jobs in Malaysia | Job Vacancies | July 2026 | Maukerja

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MYR2,800 - MYR4,000 Per Month
WFH • Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner, providing accurate information and resolving issues effectively.
  • Document all customer interactions and resolutions in the company's CRM system, ensuring detailed and up-to-date records are maintained.
  • Identify and escalate complex customer issues to senior team members or other departments as needed, ensuring timely resolution and customer satisfaction. ...
articulate issues positive attitude
+1
Posted
9 days ago
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MYR3,000 - MYR5,000 Per Month
Near Train Station
  • Handle customer inquiries via WhatsApp / phone / email
  • Assist in scheduling, documentation, and basic admin work
  • Maintain customer records and filing ...
Handle customer inquiries via WhatsApp / phone / email Assist in scheduling
+2

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Posted
8 days ago
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MYR2,500 - MYR3,200 Per Month
Near Train Station
  • Responsible for product introduction in stores.
  • Deliver excellent customer service and manage the needs of our customers through our communication channels (online & offline).
  • Professionally handle inquiries and feedback pertaining to the company products and services from customers. ...
Fluency in Mandarin Customer service experience
+1
Posted
17 hours ago
Chat Available
Undisclosed
  • Assist in processing customer orders accurately using the ERP system.
  • Support daily coordination with production and logistics teams to ensure on-time delivery.
  • Update customers on order status, delivery schedules, and any delays. ...
Customer Service Order Processing
+3

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Posted
11 hours ago
Chat Available
Undisclosed
Near Train Station
  • Handle Difficult Calls & Emails: Speak with unhappy customers, calm them down, and help them solve their issues.
  • Investigate Problems: Look into customer accounts, payment records, and app data to find the root cause of the problem.
  • Negotiate Fair Solutions: Decide when to give refunds, discounts, or special help based on company guidelines. ...
Customer Service Complaint Handling & Resolution
+2

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Posted
11 hours ago
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Chat Available
MYR4,000 - MYR6,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Engage with clients to understand their needs, goals, and challenges.
  • Provide clear, accurate information to help clients make informed decisions.
  • Maintain strong relationships through consistent follow-ups and communication. ...
Microsoft Office Microsoft Word
+4

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Posted
15 hours ago
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Chat Available
MYR1,800 - MYR2,000 Per Month
Near Train Station
  • Handle front desk duties — greet visitors, guests, and customers professionally
  • Answer and direct incoming phone calls to the relevant department/personnel
  • Manage incoming and outgoing mail, courier, and parcel deliveries ...
Customer Service Communication Skills
+2

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Posted
19 hours ago
Chat Available
MYR2,800 - MYR3,300 Per Month

George Town, Pulau Pinang

  • Handle inbound calls, emails, and outbound communications to resolve customer inquiries and concerns
  • Address billing issues, service requests, and general customer enquiries professionally and efficiently
  • Coordinate and monitor pick‑ups, deliveries, and flight uplift, ensuring timelines are met ...

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Posted
11 hours ago
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Chat Available
MYR2,000 - MYR4,000 Per Month
Near Train Station
  • Coordinate and communicate with customers, warehouse team, and sales personnel to ensure smooth daily operations.
  • Arrange transportation and delivery schedules for customer orders.
  • Assist walk-in customers professionally and provide excellent customer service at the office. ...
Customer Service Communication
+4
Posted
19 hours ago
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Chat Available
MYR4,500 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Onboarding Dates: June 2026
  • Total Package: Basic RM 4500-4600 + Allowances
  • Benefits: Annual Leave, AIA Insurance Coverage, and Annual Salary Increment ...
Mandarin Customer Service
+1

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Posted
16 hours ago
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Chat Available
MYR4,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle pre and post reservation inquiries by phone, e-mail and fax;
  • Handle customer requests by phone and e-mail;
  • Modify, change and/or cancel existing reservations; ...
Mandarin Chinese Customer Support
+6

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Posted
19 hours ago
Undisclosed

Petaling, WP Kuala Lumpur

Near Train Station
  • Handle daily document filing and data entry tasks
  • Update customer information, order records, and basic inventory records
  • Respond to customer inquiries via WhatsApp, phone calls, and social media platforms ...
Customer Service Administrative Support
+3
Posted
a month ago
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Chat Available
MYR2,000 - MYR3,000 Per Month
Near Train Station
  • Appointment Management: Schedule, confirm, reschedule, and cancel patient appointments while coordinating with the clinical team to ensure a smooth appointment workflow.
  • Patient Reception: Welcome patients warmly, assist with registration, and ensure all required forms and information are accurately completed.
  • Information Provision: Provide accurate information regarding dental services, treatment options, fees, and clinic policies and procedures. ...
Posted
2 days ago
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Chat Available
MYR2,800 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
  • (Need to handle ticket for TikTok, Handle call from customer.)
  • Reply chat on TikTok, Shopee & Facebook
  • Settle customer issue by company WhatsApp ...
Posted
3 days ago
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Chat Available
MYR1,800 - MYR3,000 Per Month
Fresh Graduates
  • Customer Service Support:Answer phone calls, direct them to the appropriate person, take messages, and respond to inquiries in a professional and friendly manner.Collaborate with internal teams to provide accurate information to clients, address their needs, and offer solutions effectively to maintain customer satisfaction.
  • Email Handling: Manage incoming email, ensuring timely processing and delivery.
  • Quotation & Related Documents Preparation: Assist in preparing and editing documents, reports, and correspondence to ensure accurate and professional output. ...
Communication Problem-Solving
+3

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Posted
a day ago
Chat Available
MYR1,800 - MYR2,000 Per Month
  • Maintain good relationship with existing customers
  • Response to customers' enquiries
  • To promote and explain precise information over to customers ...
Posted
a month ago
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Chat Available
MYR2,000 - MYR3,000 Per Month
  • Handle customer enquiries via phone, email, or messaging platforms.
  • Resolve customer issues promptly and provide excellent customer service.
  • Maintain accurate customer records and follow up on enquiries when required. ...
Posted
2 days ago
Chat Available
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
  • Respond to customer inquiries via WhatsApp, calls, and email.
  • Process orders and update clients on delivery lead time.
  • Handle after-sales service, complaints, and warranty claims professionally. ...
Customer Service Communication Skills
+7
Posted
a month ago
Chat Available
MYR2,000 - MYR3,000 Per Month
Near Train Station
  • Quick, text-based support, verbal troubleshooting for complex issues.
  • Perform daily operations task.
  • Any other tasks as and when assigned by superior from time to time. ...
Posted
6 days ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle customer enquiries via phone, email,and live chat
  • Provide accurate information and appropriate solutions to customers
  • Resolve customer issues professionally and efficiently ...
Mandarin Speaking English Speaking
+5

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Posted
18 hours ago
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Chat Available
MYR4,500 - MYR4,800 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle customer and distributor inquiries via phone, live chat, and email.
  • Record all interactions accurately in the CRM system.
  • Resolve issues promptly and follow up to ensure customer satisfaction. ...
Mandarin Chinese Customer Service
+14

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Posted
19 hours ago
MYR3,200 - MYR4,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • FRESH GRADUATES & EXPERIENCED ARE WELCOME TO APPLY!!!
  • Call Centre Environment (24 x7)
  • 5 Working days per week ...

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Posted
a month ago
MYR4,000 - MYR6,000 Per Month
Near Train Station
  • Handle inbound customer inquiries via phone, email, and chat regarding business banking products and services, including accounts, loans, and digital banking platforms.
  • Provide accurate and efficient solutions to customer issues, escalating complex problems to the appropriate departments when necessary.
  • Assist business clients with account opening, maintenance, and transaction inquiries, ensuring compliance with bank policies and procedures. ...

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Posted
a month ago
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Chat Available
MYR4,400 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Fluent in Mandarin
  • Hotel industry experience is mandatory
  • Preferred experience in Front OfficeorReservations ...

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Posted
an hour ago
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Chat Available
Up to MYR1,700 Per Month
+Additional Compensation

KL City, WP Kuala Lumpur

Near Train Station
  • Conduct outbound calls to potential customers to promote products or services.
  • Explain product features, benefits, and pricing to customers effectively.
  • Identify customer needs and provide appropriate solutions or recommendations. ...
Communication Problem Solving
+16

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Posted
19 hours ago
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Chat Available
MYR3,000 - MYR5,000 Per Month
Near Train Station
  • Respond to student enquiries through WhatsApp, phone calls, and other communication channels.
  • Follow up on course registrations, payments, and student services.
  • Handle daily administrative tasks and document management. ...
responsible Mature
+3
Posted
19 hours ago
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Chat Available
MYR4,500 - MYR5,100 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle inbound customer service calls/inquiries for a healthcare support line
  • Provide accurate information and resolve customer concerns professionally
  • Maintain service quality and compliance standards ...
Healthcare Customer Service
+5

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Posted
19 hours ago
Chat Available
MYR1,700 - MYR1,701 Per Month
Fresh Graduates

George Town, Pulau Pinang

  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain product based on customer needs and desires.
  • Describe merchandise and explain use operation, and care of product to customers. ...
TIKTOK Customer Service
+2

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Posted
12 hours ago
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Chat Available
MYR4,100 - MYR7,500 Per Month

Petaling, WP Kuala Lumpur

Near Train Station
  • Provide professional customer support via email, WhatsApp, and live chat
  • Handle inbound travel enquiries and convert leads into confirmed bookings
  • Manage booking processes including itinerary adjustments, payments, and confirmations ...
Customer Support Communication
+9
Posted
19 hours ago
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Chat Available
MYR4,000 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide exceptional customer service and support to clients via phone, email, and live chat, addressing inquiries and resolving issues promptly and professionally.
  • Act as the first point of contact for customer concerns, demonstrating empathy and actively listening to understand their needs and provide effective solutions.
  • Maintain a deep understanding of the company's products and services to accurately answer customer questions and offer guidance. ...
Communication Mandarin
+3
Posted
18 hours ago